Our car stopped working. They were so kind and helpful! Taking care of our car and provided us a…read morerental!

This is a rather long rant, but in essence it's a warning of Buyer Beware if you buy from Schimmer…read moreFord. July of 2023 I ordered a Ford Maverick from Schiller ford, I knew it would take some time so I was patient for months, it wasn't until I heard others who had ordered from other dealers months after me and already had build dates that I became annoyed. I started contacting the dealer periodically to check on the status and was always just told Ford hasn't picked up the order yet and they can't give me any updates. When I heard a couple people I know that ordered in March 2024 and already had build dates in June, I began to get angry. I contacted Ford customer service and was told they had no record of my order and I would have to talk to the dealer. I told them if I could get any information from the dealer I would t be calling them. I then sent an email to the CEO of ford and head of customer relations and within a day I was contacted by ford, they took the information on my order escalated it and gave me a build date. Something maybe the dealer could have done months ago and I wouldn't have been waiting for almost a year. The same guy also told me that the dealer had a few others stuck in their order banks, so if you ordered from Schimmer and have been waiting a long time you're welcome. Your vehicle might finally be on its way to production. I had told the dealer several times that I wanted to be notified as soon as they got a build date because my fear is they would wait to call me until the truck was on the lot and then low ball me on my trade saying take it or leave it we will just sell it to someone else. They assured me they would so I would have time to sell my trade myself if they were unwilling to give me its value. I waited three days after Ford had located and scheduled a build for my truck and still no updates from the dealer. I wrote a letter to the president expressing my dissatisfaction with the follow-up and customer service and why did I have to be the one to go to corporate and get this order moving, why didn't any of his staff take the initiative to find out why it was stuck in limbo. I received a snarky email back with absolutely no appologies and basically telling me to feel free to buy the truck elsewhere. I have waited almost a year, my trade is now a year older, interest rates are higher. If he had offered even one apology for his staff not following up and a willingness to do the best he could on my trade, or in any respect at least pretended he wanted to earn my business I would have gone through with the deal. But he might as well have told me to F- off, go somewhere else. So that's how they treat their customers.

Was heading back to California after visiting family and my windshield wiper system went haywire in…read moremy car. I was recommended to Valley Ford. Ryan and Dustin were fantastic!! Dustin reconstructed my wiper hoses and the system is now better than factory. Thanks Ryan for getting me in and a huge thanks to Dustin for the fantastic work!! Highly recommend this team.

Recently bought a car with Mason. He made the entire process very quick and easy!! Answered any…read morequestion I had , and took care of every little detail. Highly recommend !!

prices on everything higher than other dealers.i priced a replacrmemt key for 2017 terrain sle…read more189.oo went to dhimmer mendota hot same key for 115 00.when i. ought used car did mot come fown on.price offered wayvto.low on trade i would give them 0 go elsewhere

Worst customer service they hang up the phone on people not recommended to anybody. Order you parts…read moreonline. Save your money don't go there.

I can't say enough good things about Todd and the team. They made the whole process quick and easy…read more It was fabulous working with them

I purchased a vehicle, and at first had small problems with it, but the service team was very…read moreresponsive and fixed all the issues I had. They were very patient with me and I recommend anyone to purchase a vehicle from them.

Another great service experience. I made my appointment online, for the next day. They were ready…read morefor me immediately and everything was done within an hour. Very friendly people at the service department!

I've been inquiring about a 2012 Ford Explorer for four days and was prepared to make the 111 mile…read morejourney to purchase. I called them at 9AM to verify the truck was still available, when the sales person informed me that the vehicle was "currently out". I asked her why would the vehicle be "out" at 9AM in the morning, when she put me on hold to speak with another man. Long story short; be careful about buying a used vehicle that in all cases was "driven around" for leisure adding miles and possible new damage. It also explains why the online photos were grimy and dirty interior.

Just bought a car July 7, 2021 It was a new Mitsubishi…read moreOutlander 2020 The transaction was easy and everything has been working just fine!

I highly recommend Coronet in Peru. They stand behind what they sell and provide excellent service!…read moreOn a road trip from Michigan to Colorado, our brand new RAM 1500 broke down near their dealership. Even though we purchased in another state, they went out of there way to provide us a solution so our vacation could continue. The service manager Laurie provided consistent updates of the progress on repairing our vehicle. She also followed up to verify that the vehicle got us home safely after picking it up from their service department.

I was looking at a vehicle and talking to someone. I asked an additional question they have…read morerestructure title cars and have them listed over clean title max value. Are they insane? I don't care if you have one then. At no point will a branded title on a car command over max value book. Never. Generally, those values will be less 20 to 40%. That's a benchmark. I'm glad that they show you the damage on the vehicle. In the title of the vehicle, it should say branded title actually car gurus should do that so I wouldn't waste my time.

Renzo was great Duffys did a good job on selling my F-150. Will recommend to everyone looking for a…read morecar.

My wife and I had the best vehicle buying experience at Mendota Ford…read more Our salesman Jason was great. This is the most down to earth dealership I have ever been in and will be the only one we will deal with from now on. Thank you again Jason, we will let everyone we know how nice it is to buy a car from Mendota ford.

This was the most pleasant experience I have ever had buying a car!!! NO PRESSURE.....NO DRILLING…read moreON BUDGET OR PAYMENTS OR LEASING. My salesman's name was Tony. If he didn't know the answer, he went and asked. He listened and was very patient.

My son and I drove all the way to Mendota from Indianapolis, IN on New Years Eve day to purchase a…read morevehicle that was listed online, after I was assured over the phone by the salesman that the vehicle was in top condition. Upon arrival and test drive, we discovered that not only was there a vibration in the steering, the reverse camera that was listed as a feature on the vehicle was not functional. Not only did Schimmer not offer to deduct the cost of the repair of the camera from the selling price, they refused to do so even after I offered to still buy the car - minus the cost of the camera. We drove 500 miles round trip in the rain for nothing. Needless to say, it was not a Happy New Year. Thanks for nothing, Schimmer. You guys suck!

My family has bought cars from Schimmers for years, however, with the most resent run in with their…read moreservicing department, my family will take our business elsewhere. They had my car for numerous days, set unrealistic expectations, missed a huge issue, my check engine light came in the day after it was serviced on a long trip. After telling them about the issue they missed, they were going to "make it right" and they have stopped returning our phone calls. They have now missed out on an entire family taking our business there for the next 30 years or so. If you're local go somewhere else, dealing with there servicing department alone is not worth it.