I will definitely call Sub-Zero again for our AC needs. Henry came out promptly and was able to…read moreservice both our air handler and outdoor unit. Coils were cleaned, pressure was checked, lines cleaned out. And the service was all done at a reasonable price. Thanks Henry and Sub-Zero!

I'll repeat what Steve T said above. "Sub-Zero" is the number of stars they deserve for a…read morerating. I called on a Thursday. They said they could come out the start of the week. I said OK. They said they'd call back with a precise date/time. I said OK. Over a week later, they still haven't called. So you can not count on them at all. They never showed up.

Had an issue with our original cleaning, one unit was not cleaned well and requested them to come…read moreback. Only did this due to a strong odor of mold after the cleaning. Took off the faceplate to find it was not cleaned or anything. They agreed and gave my wife a 9 am time slot. She took off work and they continued to push the time right until 4pm/ closing with no return calls. This review will change if we receive a call back or they show up within the time slot or window in the future. They never called back but showed up late. They were friendly and fixed the issue. No complaints and happy with overall service. Will use again in the future.

An air conditioning system is a big investment and you want an installer you can trust. Pablo and…read morehis crew did an excellent job for me. A mitsubishi system with 4 heads. They were quick and efficient and their install inside was beyond my expectations. We did have a small hiccup which they took care of immediately. In KW any repair people are difficult to get. Pablo responded to texts and calls and was here when he said. We trusted his advice while making our decision what to install. If he is available for you job, you could not find better. We had contacted him a 2 years ago about an install on a system that was being given to us. He advised against it as it was too big for our house and would have had problems. You can always find someone cheaper but Pablo is the real deal.

I called the office last min in hopes of getting service on my AC unit, after calling 7 other AC…read morecompanies All Star was able to send a couple techs and was able to get my AC up and running. This is a vacation house and I had guests with no working AC. Thank you All Star for being Johnny on the spot! Frank K- Sugarloaf Key

There is a good reason they are call All Star, it's because their service and recent installation…read moreof a new system was seamless and their pricing is extremely competitive. We have been customers for about 5 years. They have been consistently reliable and that is difficult to find in the Lower Keys. My wife & I give ALL STAR Air Solutions four thumbs UP!

Great service. Answered phone right away, very knowledgeable answered all my questions.read more

After having multiple AC companies check out my dripping Mitsubishi mini split, I finally found the…read morecompany to assess the problem and actually come back and fix it! I would give 10 stars if I could. Every one involved in the fix was professional and personable.

This company ripped my near 80 year old mother in law off of the down payment she gave for a…read morewastewater pipe installation. They never came to do the work after over a year and when we tried to get the job done with another company they would not return the down payment. When my mother in law went to collect the money at their office the owner was very loud and obnoxious with her to the point of bringing her to tears. Not only a thief but a poor quality human being.

Quick response, friendly and successfully resolved our issue. Everything you could ask for in…read morecustomer service. Will use them again.

I had a great experience with 5 Star Air. The technician showed up on time, was professional, and…read moregot the job done quickly. My drain was clogged and backed up. Everything was explained clearly, pricing was fair, and the work was solid. It's refreshing to deal with a company that does exactly what they say they will. I'll definitely use them again.

I live in the Golf course section of Key West, and again, 5 Star Air came to the rescue for my home…read moreAC in a matter of an hour. The AC simply was not getting cold. When the tech Nick arrived he did a thorough inspection of the entire unit, diagnosed the problem, and fixed it within an hour, all for far less money than I thought it would cost. it's nearly impossible to find a critical, dependable service like this in the Keys, but 5 Star again over-delivered, right away. I am a homeowner who knows zero about the guts of a home, which is why I keep this company on my speed dial. Another great service with 5 Star Air!! Buddy. - Key West, Fla

I called them when I figured out that the heat did not work in my house. They we're super nice and…read moreshowed up the same day in a timely manner, found the problem(s) right away and fixed them the same day. They were really kind and professional, and I didn't feel like I was overcharged at all.

Our A/C went out during record heat we texted Perry's and got on the schedule. Yes I imagine we…read morecould have used someone else and not waited. BUT we have used Perry's in the past and they are such an outstanding company so we waited. We needed a new unit (as suspected) Brian and crew went above and beyond !!! Always on time and A/c was in within 2 hours. They left the house cleaner than when they arrived. In the Keys if you are good you are busy !!!! Perry's is busy MAKE SURE YOU TEXT !!! All the real locals know Perry's is the best!!!! Oh and very reasonably priced !!!!

best service in Key West honest…read moreprofessional they do residential commercial restaurants pool heaters David is amazing they have some very long-term staff, that are just awesome The office staff is friendly and efficient your best choice in wey west

I have used Island Refrigeration twice. Techs were courteous, efficient, and informative. 1st time…read morein an emergency - he was there within an hour of my call. Diagnosed the problem and fixed it in under an hour. I appreciated he warned me up front a weekend call was time and a half. I found their price fine. 2nd visit the thing had started dripping water (a lot on a Friday night of course! hate that thing), but this was not an emergency visit. Rob spent time in the attic and ceiling filter access area diagnosing the problem. He explained the problem showed me how to fix it with monthly maintenance and also explained how it could be fixed for the long term avoiding regular visits into my attic with bleach. RME