They stole my money! The man arrived late. He asked if he could try jumpstarting our car. He didn't have jumper cables so we let him use ours and he jumped the car with our second car. So at this point he didn't use anything of his own. Turned out we couldn't get it started due to rust build-up on the jumper cables which took him 5 seconds to scrape off. Car started, he said they would refund the $160 we paid them and he left. Three phone calls later over a period of 2 weeks and they refuse to give us back our money. The woman who answers the phone kept saying that we had to speak to the owner but then said the owner isn't in, each time we called, and didn't know when the owner would be in. She then said she'll give us $25. They never ended up giving us anything. Don't trust this company! read more

You will receive fast and courteous service. A small family owned business Who really cares. 10 out of 10 recommend read more

I have been towed, due to mechanical problem, by Advanced Towing a few times over the years. Always courteous, quick response and good pricing. I am very pleased with their service. read more

I had the best experience with Jason, the tow truck driver from Advanced Towing. I was hesitant to call bc I have only had bad experiences with this type of service. Jason called on his way (was there within 20 minutes) & stayed on the phone with me to make me laugh & feel safe. Thank you very much! Was needed needed during this traumatic experience. read more

Try to talk to him about a settlement lady cursed me out call me stupid call me every dirty name she could think of hung up on me several times several times they have terrible customer service read more

Last night I needed tow due to a flat tire. I called AAA and they had told me Advanced Towing was gunna pick up my vehicle and gave me a tracking website they use that shows the ETA and other info. It was an hour wait and I was like okay no problem. I refreshed the page every once in a while and whoever the driver was went "enroute" then next thing I knew it said arrived (but no one showed up) then I refreshed the page again thinking it was a mistake. NOPE! So I called AAA again and they informed me that it appears that the driver closed the call out that no one was there, which Ian's true since we hadn't moved and we never saw a tow truck drive by. So the AAA operator tried to reach them but he told me they couldn't reach anyone and that they closed at 6pm. So they arranged a different company to tow my car but it was a 90 minute wait! So an incident that could have been done within an hour or so lasted 3+ hours waiting at the side of the road. For the driver to say he "arrived" and then left because no one was at the scene is so unethical! Imagine if that happened to someone in a bad neighborhood?! So unprofessional! read more

Great experience with Matt Williams of Advanced Towing. Informative, Efficient and knowledgeable compared to AAA. Allocated arrival time by staff at Advanced Towing was right on! Appreciated all the staff at Advanced Towing in doing what they said they were going to do efficiently. read more

I was dealing with my dad totaling his car and ending up in the hospital and likewise dealing with his car at the advanced impound facility. This manger at this company was immediately defensive, short with me on the phone and completely lacked any patience for someone dealing with a stressful situation just trying to get information. What's worse is he blamed his complete lack of ability to have simple patience on me while having zero empathy for what I was going through. When I met him in person he was even worse. Zero patience and zero empathy. Glad as soon as I drove away and didn't have to deal with this lowlife. Miserable little man unhappy with his miserable little life.... Companies like this are lucky in that they don't have to generate their own business becuase with workers with personalities like him, they'd be screwed. Good riddance. read more

Great service I was visiting and my car broke down they helped me and got me back on my way tha k you guys

I was 'T-boned' a couple weeks ago and you company picked up my Vehicle. Chris, the driver who picked up my car from the scene was very kind and very helpful. (Obviously a very stressful situation) I also am grateful to the office staff who were helpful in helping me with other questions I had. Great company to have in our community! Quality folks! read more

Great service, needed a 5000 lb 20ft Shipping container moved to another site. Called, an hour later driver arrived loaded, moved to new site for me like it was nothing. Quoted a price over the phone, which was very reasonable. Great service!!! read more