Dr. Palazzolo is the best. I highly recommend this business. He is professional, kind, highly…read moreeducated and he know his sh*t.

Had a new patient visit at this practice last week. When I made the appointment the receptionist…read morewas very friendly which was nice. Got to my appointment and the doctor was in the front office and greeted me with a huge smile. Went back to my appointment with him and he was just wonderful! Great visit, great conversation. We talked about Monterey and golfing. What a breath of fresh air. This is for sure my forever eye doctor. Fantastic service and he's just a great guy to talk to. I will be sending my husband here as well. Highly recommend. He is also very informative and takes time to get to know you. Excellent!!

Incredible care! I love Dr. Vazeen, MD. He has been my ophthalmologist for more than 20 years. He…read moreis incredibly thorough and knowledgeable, understanding and kind. He is board certified in Ophthalmology. Carson City is extremely fortunate to have a physician of his caliber and experience. I trust him implicitly. The staff is very friendly. I am so lucky to have him taking care of my eyes and vision. Thank you, Dr. Vazeen!

They take very good care of my mom, thank you! The office is very clean, staff very kind and…read moreprofessional, caring with my mom.

I've only had a couple of ophthalmologist in my life, and I've been very lucky that they both been…read moregreat. Clearly among them is Dr. Brewer at Valley eyecare and eyewear. Her staff is to be commended as they truly represent the doctors well. Hannah, who assisted with my most recent visit, listened and thought about her responses before she gave them. She explained the different exams that were going to occur and she gave me immediate results, which I appreciated. It turns out I can still see. Dr. Brewer arrived in the room with a burst of energy. She asked about how I was doing, cared about how I was doing, and then we began their exam. Like Hannah, Dr. Brewer told me what was happening. The whole time was patient as I asked silly questions and I came away with the opinion that she really did care. So, I guess you could go to the mall. But I don't think you'd get the quality care you get here.

Before I made an appointment with Valley Eyecare, I don't remember the last time I'd seen an…read moreoptometrist for a vision examination. I'm guessing that it was 10 years or even more. I do remember the last full evaluation was done at the UC Berkeley Optometry clinic and that it was a long appointment. I've carried vision insurance for years, of which Gayle has used. But for some reason I didn't place this kind of health-related care at the same level as dental or medical. A high school friend, who is also a retired optometrist, convinced me to go, if only to confirm that I didn't have any glaucoma, macular degeneration, or cataract issues. Gayle has used Valley Care and has been very happy with Dr. Brewer. So to push me along, she made that appointment for me. The only "bad" news from the appointment was that my dependence on reading glasses wasn't really enough and that I needed progressives. The good news is that my vision didn't need that much adjustment and my eye health was A-OK. What a relief! The professionals at Valley Eyecare know their business well, and I felt that I was in good hands. That included Dr. Brewer's friendly and efficient manner, and the staff that supported her work. Later on, Gayle and I stopped by to pick up the glasses we picked out, that were largely covered by insurance. The fittings went well, and all I have to do know is get used to the progressives. Maybe I'll add some prescription computer glasses later, to compliment my screen time.

This is the nicest group of people! My husband had an…read moreemergency and Dr Gittes came back from lunch early. Highly recommend

Came in with my fiancé but didn't make an appointment for myself & was still able to order new…read moreframes, get fitted, & given an estimate for new glasses. Debbie did a lovely job explaining options for lenses & ensuring that the pricing was acceptable compared to the other receptionist that serviced me last visit. They're extremely diligent with sanitization & the atmosphere was welcoming.

Dr. Li was great; however, I was called and harassed by Shannon from the front desk at 8:30AM…read moretelling me I had an appointment right at 8:30AM. In fact, my appointment was 8:45AM. I told her I was down the street and she made me feel like they are gonna let me be seen only because I was close, or else I wouldn't be seen. I don't understand why she had to call me right at 8:30AM telling me my appointment is at 8:30AM when in fact it was 8:45AM. I'm attaching a screen capture of my voicemail confirming it was 8:45AM and a screen capture of her phone call to me to prove when this harassment started. When I entered the waiting room a woman was arguing with Shannon from the front office. During this I stepped a side to wait to check-in. Then when I checked in with Vanessa, Shannon took it upon herself to be unprofessional and be rude to me even though I was not even talking to her. She said I'll no longer be treated with you for dry eye. I asked is there any other place I can go to be as this was the second time for this to happen to me. Shannon's response was in a raised voice and rude. She told me, "We live in a desert! So of course you are going to have dry eye. Dry eye is treated over the counter you don't need to see a doctor for it!" Isn't that medical advice? She is not a medical provider so she should not be giving medical advice. Also, if treatments OTC worked why do I have to see a medical provider for my dry eye? Shannon's behavior was uncalled for and unprofessional. She made the front office experience extremely unwelcoming.

I have been in California my entire life, and Kaiser has very strict rules around double scheduling…read moreor patients arriving late to appointments to ensure short wait times for patients. This was my first visit to an ophthalmologist outside of Kaiser. First, I called in January for the appointment and the soonest one available was late May. Then, I arrive 15 minutes early as I always do, after doing the online check in process that was supposed to make the process quicker when I arrived. They asked me the same questions (at the counter where others could hear...I don't like that at all) that I'd answered online. I waited in the waiting room about 10 minutes so not too bad. It was the additional 30-40 minutes in the room that upset me. The doctor was great though. She was thorough and explained everything. I just didn't expect an ophthalmology appointment to last 2 hours. I ended up having to take the rest of the day off and I hadn't planned to do so.

I have been seeing Dr. Ruckman for about 6 years. The last 4 years have been for CSR in my left…read moreeye. He has patiently tried to treat me and resolve the issue. As of my appointment today with Nevada Retina my issue has been resolved by injections of VABYSMO. I owe a deep sense of gratitude to Dr. Ruckman and his staff for patiently and compassionately treating my eye disease with a referral to Dr. Geramoyavich. Alan R. Hilton

Incredible experience for my first visit at Eastern Sierra Eyecare. I am so glad I chose them for…read moremy eye exam and glasses prescription. The office is excellently organized, and the staff is both attentive and highly qualified. Everything runs smoothly, everyone knows exactly what to do, and the entire operation is truly professional. Dr. Raymond Ruckman is absolutely amazing. He is highly knowledgeable, checked everything thoroughly, and took his time explaining the results. Even though I only came in for a routine prescription, Dr. Ruckman dedicated a significant amount of time to my care and caught an underlying issue that needed addressing. His assistants were also outstanding and incredibly supportive throughout the process. As a bonus, their frame selection is fantastic--they carry unique styles I couldn't find elsewhere (though, to be fair, Deputy Optic has a great selection too). I highly recommend him if you care about your eye health--you will be in the best hands here! A big thank you to the doctor and the entire staff!

Lady in the front waisted literally two hours of my time just to tell me they don't have openings…read moreuntil September.

Best contact lens eye exam I have had in 35 years. I have always been charged extra for my…read moreastigmatism, and never been given an rx to include it. I was very grateful for his knowledge of eyes in general. Highly recomend.

Wow...after years of going here under the care of Dr. Downey, I called to schedule an appointment…read morefor a contact fitting (its pandemic) I personally couldn't wear my glasses & mask! LIZ front desk was extremely RUDE both times, I explained to her that I had new insurance & she just ignored me. So when she was calling to confirm my appointment I told her I had new insurance that I'd changed jobs since being there last. She was still condescending & RUDE so I told her to go ahead & cancel my appointment! I will be going elsewhere. I hope that she will be taught some customer service skills if I spoke to customer/patients the way she did Id be reprimanded. LIZ please work on loving yourself so you can love your job as well, life is about choices! The 1 star is for LIZ but.....the office deserves 4!

Beyond above and beyond…read more The older I get the more crotchety I become about my vision. To say I'm a particular client is an understatement. Dr. Downey and his entire team and in particular his opticians have literally bent over backwards to help me to have the best vision possible. We're talking about making and taking back multiple different pairs until we crafted a solution that allowed me to have nearly perfect vision. It's often challenging to find really good medical care in small towns. Dr. Downey and his people are a local treasure.