So our house burned down November 29, 2020 and our house was a total loss. We went with ARG and everything was good in the beginning. You lose your entire house and you are so distraught when you see your home being destroyed right in front of you and all you can do is sit there in shock and realize you are now homeless and left with only the clothes you have on your back. So here comes everyone out of the woodwork to help you in your time of need and your mind is in a million directions because you just watched what took you a life time to build is now gone in a matter of hours. Who do you trust to rebuild your home? ARG!! Again in the beginning the were Great! They boarded up our house, cleaned up the yard and made you feel like everything will be ok. So you feel somewhat better. So now the process begins and remember it is 2020 so there were obviously the pandemic issues and I had solar panels that I leased (not ARG's fault). So solar panels finally off and work begins. House is cleaned out, sprayed, electrical, plumbing, windows, roof all good. Took time to get that all done and then the siding gets started. My neighbor informs me that there is cops and an ambulance outside my house and we go rushing over there to see what happened. Someone got hurt on the job. No come to find out that the guy putting up the siding get Narcaned outside my house and mind you we are there when the guy comes back for his truck. Tells us himself that he got Narcaned by the cops and was forced to go to the hospital. His side of the story. Don't know if it true or not, but told us he fell asleep and he was awakened by the cops shoving Narcan up his nose. HMMMMMM!!! Anyway he assured us he would be back the next day to finish the siding. Tomorrow comes and no one is there to finish. A week goes by nothing and another week and nothing and another. So finally if have to call ARG to see what's up and no one was aware of what happened. No one knew until I informed them of what happened. So this is where is really starts to fall apart with ARG because my house was half sided for weeks and the contractor's they hired were barley were at my house to do the work. This is sometime in June, July and we were told our house would be completed September 30, 2020. Now I know that things go bump in the night and I know that there will be hiccups along the way so September sounded fabulous, but I know that it could have been longer. Anyway back to the siding of our house issue. So weeks go by and I still have half new siding and the top half of the house still with old siding just flapping in the wind looking like crap. I finally had to call ARG to find out what is going on and why no one is working at my house at all. They get a new siding guy to finish the work and now I have 2 different size capping on my windows. I have OCD so now I am happy that my house doesn't look like crap anymore, but now I have to look at the 2 different size caps. Now insulation goes in and here comes the inspection issues. We or they told us that there was no need for a framing inspection, but Yes a framing inspection was needed so the insulation gets taken down and now we are at the mercy of the township and the inspector because again the PANDEMIC and he is the only inspector for the township. So weeks and weeks go by and because we have no walls there is nothing the contractors can do at this point. Finally framing inspection passes and the insulation goes back in. Now wait for another insulation inspection. And guess what insulation inspection fails because of some stupid wording on the applications that requires R15 insulation and not the R13 that the inspector knew and knew it was going to fail. So my house gets insulated 3 times. 3 times a charm I guess. I'm putting this in here because these are things to be mindful of. I AM NOW AN EXPERT....LOL. So now we are into maybe August and no walls now. September and still now walls. Don't know why, but NOT moving home in September. Okay I can still deal with it. Needless to say anything that ARG communicated with us via email, text and phone calls did not happen in the timely manner they said it would and was a lot of excuses or no answers. I haven't even gotten started on the alcoholic electrician that left his little red stag bottles in our ceiling and was busted drinking on the job and never came back to finish the job. Every light switch is uneven and not to mention that I have more light switches then I need. Again I have OCD so now I have to look and every crooked uneven socket in my house. At this point I am losing all faith in ARG and don't believe a word they tell us anymore. I just want to move back home. November Thanksgiving weekend and the dry wallers are there all weekend to put up the walls. YAY!!! Almost a year to the day I finally got walls. Great so now the real progress begins......NOPE!!! Needless to say our house is still not finished and we would have to pay out of pocket to finish. read more

After returning home from my doctors appointment, I was faced with a sump pump overflow backup failure. Upon calling 3 businesses I decided on ARG. They were the most accommodating willing and happy to work with me on my project. I deeply appreciate their pleasant reassuring attitudes. Thank You and God Bless You Diana, Dave, Chris, Eric, Jordan, and Joey. Keep up the good work and keep smiling. read more

Recently had a water heater in basement go bad, several inches of water. Called advance restoration within hour they were here pulled out damage, open walls to let dry out. Fans , humidifiers and lights to dry out. With in four hours job was completed. Well done read more

Mother's Day of 2017 I got a call my home was on fire. I was getting phone calls from people I never heard of within mins of leaving to the scene. Advanced Restoration Group was referred to me by a HS. Classmate Jimmy Dehart. I met Dave Carbone the next morning and he walked me through the entire process. He explained in detail each step and what to expect. I then met his crew who were taking care of packing up my salvageable belongings. My Mother passed away the year prior and I expressed to all involved what anything to do with her meant to me. They proceeded to pack out the house and before just throwing things out they bagged them up and let me give them the ok before they did so. That was so important to me in the beginning process, not losing anymore of what belonged to my Mother. The workers and Dave communicated to me everything that would be next to do and how long it would take. I was impressed with Bill and Teddi during the building of my home. Bill and Teddi guided me through ( not rush me ) each step needing to be done, how to go about it and gave me knowledge in areas I never knew about. The job was completed in under a years time. The entire team deserve a 5 star rating!! They are compassionate and understanding to all of your emotions. They treat you like you are family because in the end of the process, it's not just a company anymore that demolished and rebuild your home. They truly do become family. Advanced Restoation Group as a whole is outstanding. read more

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We experienced a house fire on Thanksgiving night 2017. Advanced Restoration Group was on the scene immediately to secure the roof and perform emergency services to prevent mold and water damage. They worked diligently on our behalf with the insurance company to recover the settlement we needed. They then restored our home from major damages within 5 months and did a great job. They even did extra repairs and finishing touches that were not included in the scope of work. They were truly an advocate for us throughout the difficult experience we went through. I highly recommend this company! read more