Awesome people, great business, and amazing service. If you are looking, please check these folks…read moreout. Our circumstances did not follow the usual reason for looking for a reliable body shop...we purchased what was supposed to be a 2025 certified pre owned (CPO) Hyundai from a dealership. We found out after the fact that the vehicle actually does not qualify as a CPO due the having been involved in an accident and having a front fender and a front door replaced with parts that do not have VINs that match the VIN of the vehicle. To further complicate this, the GM at the dealer claims ignorance of this absolute fact stating that they relied on the Carfax that does not show an accident...well, if his statement was actually true, then "why" were the photos in CPO inspection documentation that we were provided altered to attempt to show the correct VIN on front passenger door (if you actually were NOT aware of the vehicle being in an accident, then you would not need to FAKE the photo....right?) At any rate this has been referred to the Hyundai National Customer service folks.
Hyundai National asked for all the documentation that we could provide so we asked the good folks at Master Match Collision Repair to conduct a forensic inspection of our vehicle and issue a written statement of findings.
Conclusions - Right front fender, no VIN tag, was replaced, right front door, wrong VIN tag, had been replaced, right rear door repainted, missing gromets, right front fender liner damaged and should be replaced. Passenger side missing three retainer clips that help hold the front bumper cover on.
We found that the VIN on front passenger door belonged to a donor vehicle, a 2024 Elantra (ours is a 2025) that was totaled in or around Temple in July 2025. This is probably where the front fender came from....SO, we are thankful for the great, professional, and prompt assistance from the good people (Roland in particular) at Master Match for the assist in finding all the issues and helping us prove that the dealership (not naming them here yet) sold us a vehicle with undisclosed prior damage and while they claim ignorance using the "Carfax" excuse, they cannot explain faking the CPO document photo.
If you need outstanding, professional assistance with your vehicle, please consider Master Match, they are good and honest folks at a time in the world when you do not know who you can trust, trust Master Match.