Great experience. The staff is excellent and always extremely helpful! Dr. Whitehead provided…read moreexcellent treatment and explained everything throughout the process always checking to see if I was comfortable. I would highly recommend Winter Park Dentistry!

The staff are always super friendly and kind here. The used to be lakemont dentistry but they moved…read moreand have since changed the name to winter park dentistry. I recognize most of the staff but there are some new ones here. All of them are friendly though. They are gentle and ask if you feel any pain throughout the processes. They recommend different care and have treatment plans. They go over the plans well and they also take time to go over any questions. It never feels rushed even when they have a lot going on but I also don't ask tons of questions so not sure. lol bbbuuuttt they have been great here so I'll continue coming for myself and my family.

I am still amazed by the experience I had at this location. I got to enjoy the friendliness and…read moreamazing equipment. Once I arrived I was welcomed in and checked in right away. I had paperwork to fill out. I the office provided complimentary drinks in the lobby. After my paperwork work was completed I was able to go to the back to get a full scan of my mouth. It was in 3D with color. I was a bit skeptical because of my experience at sage dental but they said not to worry. After going over some of my goals for my smile I felt so relaxed. The dentist understood everything and answered all of my questions. After that I got to relax and watch my show on Netflix because they had TVs mounted on the ceiling while you get your cleaning done. Now the cleaning was such a peaceful moment. She cleaned my teeth with so much care. There were three flavors of toothpaste for the cleaning. I got to try the cinnamon and one other. I really enjoyed the cinnamon but decided to stick with the other that I cannot recall. I even got walked out and was gifted a tumbler too. I absolutely love my new dental office.

Park Smiles pleasantly surprised me and even though they are not in network I feel that is worth…read moreseeing them as the quality of service, honesty, kindness and empathy are a rare experience indeed. I had gone to another dentist and they tried to put in two crowns because I supposedly had two cavities when I never had any issues. I searched for another dentist to get a 2nd opinion. Park smiles was able to determine that I just needed to redo one cavity. The difference was like night and day. I praised this office to my colleagues and I definitely recommend them if you're looking for a new dentist office. :)

Dr. Heidrich (Skip): The Best in Dental Care! I typically…read moredon't write reviews because all businesses can have good and bad days but Dr. Heidrich has been consistently good for over 20 years. My wife and I have both been patients of Dr. Heidrich, father, and son (fondly known as Skip). Dr. Heidrich, Sr. is now retired and I enjoyed my visits with him. That said, Dr. Heidrick (aka Skip) has continued to build on an exceptionally great dental practice! They are honest and don't try to upsell or offer/require unnecessary work. The environment is very clean and pleasant. From the moment you walk in, the staff is extremely friendly and attentive, and just the same on the way out. I do not like to go to the dentist, however, Dr. Heidrich's office makes me feel at ease and comfortable; In fact, I now go 3 times per year to do my cleanings. They explain everything clearly and always give me the time to plan procedures, with no pressure or need to rush on work needed. Whenever I've had an unexpected visit, they fit me in as soon as they can or put me on their cancellation list. Dr. Heidrich is a great place to get dental care, in fact, my daughters just started going to their office and they both had a good experience. Skip, is hilarious and is very good at his profession - he provides a personalized approach and is very knowledgeable. Our family lives in the Dr. Philips area and we drive to Winter Park to see him and pass a lot of dental offices. As you can see, Dr. Heidrich's office is a haven of advanced dental care, complemented by a warm and professional staff. Their genuine interest in our family's well-being, coupled with state-of-the-art technology, sets them apart. And Skip is not just a dentist; he treats me like a trusted friend. If you are looking for a Dentist and a professional dental care office, give them a call and you'll experience for yourself the great service.

I moved to Davenport after being significantly closer to this practice; I will still drive almost…read morean hour to see them. I am super nervous at the dentist, after terrible experiences growing up. I first came here because of a loose crown that caused the tooth below to crack. After seeing how nervous I was, Dr Heidrich III (Skip) took the time to speak with me before getting started, and really helped me to calm down and be comfortable enough for him to work. I have felt that level of care and compassion every time I have gone to this practice, from the dental hygienists and Drs Heidriches.

Dentist and hygienist are great but the office staff is not the best. they cancelled one of my…read moreappointments the same day and it took almost 2 months to reschedule as they keep giving me dates 6 weeks out. They send an incomplete form to the insurance and I was the one who had to fix the mess as they asked me to pay directly because the insurance had not paid out due to their mistake. Needles to say I decided to look for another office that has their act together

I found this office in a search for a gentle dentist, and my story is too long to go into here-but…read moreif you have fear of the dentist this may not be the place for you. I wish any of the reviews had reflected that before I chose.

The doctors and staff always go above and beyond with patient care! I changed my insurance and…read moredrive 45 min just to stay with them. The new facility is state of the art and beautiful. 5

I've spent a lot of money on my teeth. I can tell you I've never felt better. Dr Amy is an expert…read morein the field of dentistry and restoration. their new clinic is amazing. staff is awesome. she is so good I flew in from California just see her. they are not sales people. they are solution finders. if you do not check the practice out you are doing yourself injustice. you won't be dissapointed. thank you Dr. Amy for treating me amazing.

Unsafe -- the dental hygienist lost floss in my teeth. I was there for two hours. The dentist tried…read moreto dig it out, couldn't, and said if it causes issues to come back. When have you ever had a dentist do this?? Shockingly incompetent and odd. Scammy - four months after this, I was billed for unknown charges from them. They won't reply to any messages about the charges. Do they do this to everyone? Submit vague charges months later and hope people don't notice?

I left an original review but I'm not sure what happened to it. I have been putting off the dentist…read morefor over 10 years due to insurance reasons. A week ago I had EXTREME tooth pain which forced me to find an emergency dentist. On my first appointment I came in contact with Marlen (front receptionist), Michael (dental assistant), Sharon (hygienist), the doctor and of course Dawn who btw called me on a SUNDAY to confirm my emergency appointment. Overall my first visit was great, mostly x-rays and questions. I left with antibiotics for my tooth pain and an appointment in 1 week for a deep cleaning. Fast forward to today. My first deep cleaning in over 10 years. I was extremely nervous and scared but Ellie ( THE VERY BEST HYGIENIST ) explained everything before starting. She gave me options regarding numbing (I ended up only using a topical) and the entire process was amazing. I felt no pain what's so ever , she was very quick , and she made sure I was comfortable the entire time. The right side of my teeth feel 10 years younger and I'm excited to come back and get my oral health back in control. Thank you Hillcrest for treating me like family and giving me confidence in my teeth again.

If I could give Dr. Bower and his entire staff a million stars I would. I have been in his care…read moretwice (once from unexpected facial trauma and once for wisdom teeth removal). I feel so incredibly lucky, grateful, appreciative to have been in his care. He is genuine and it shows. They do their best and always ALWAYS have been there to answer and questions or concerns. I highly recommend Dr. Bower and his team.

After 2 disastrous failed attempts to have my 21 year old daughter's wisdom teeth removed, Dr…read more Bower was our savior. His compassion for her high anxiety was excellent. He explained everything and instilled a confidence in her that together they would get through the procedure. The procedure itself was flawless and her recovery near textbook perfect. Thank you! Highly recommend!!

Going to be honest, this year was the first time I've been back to the dentist in 20 years, lol. A…read morefriend referred me here and I'd say they were friendly and professional. When doing the Xrays, I thought I'd have to go to a separate room and have a machine rotate around my head.. but it's different now. Everything is more technologically advanced these days, lol Glad to say that I was cavity free surprisingly! Keep brushing and flossin y'all

Update - seems like they are paying for ppl to write fake reviews. I can't trust a business that…read morecan't be honest...think twice ppl. ----------------------------------------- I think a majority of people don't like being at the dentist or matter of fact any Doctors. We think we will be treated with care, respect, honesty and compassion when something comes up. Am i wrong? [TL;DR ---- cavity turned into root canal within 1.5 wks. wanted credit to root canal (about 45 bucks). office refused in a shady way] Alafaya Dental Care was recommended by a friend of mine. ACTUALLY, it was more like 4 friends. If 4 for your friends go to see the same dental office, you would think, "Wow, I guess they are doing a great job!". Well, maybe I'm the outlier but hear me out. I confess. I was one of those that didn't have insurance for awhile so I didn't have the opportunity to see the dentist a lot and thus, I got some work to do on my teeth. I understood I would be spending a pretty penny on my teeth after neglecting for awhile . My first visit here -- I got my treatment plan for cavities and some deep cleaning. Cool Cool. Schedule me. My second visit -- Alright one side of the teeth was scaled and planed and a cavity was filled. A deep one, I was told. My third visit -- (about 1.5 wk after my 2nd visit) more cleaning and hey Doc, my tooth hurts on the cavity that was a deep filling. Doc says, okay *taptap*, it look likes it needs a root canal. I'm thinking over here, wow, ok, I'll bite the bullet since it hurts like a mutherferrrr. Then I was thinking wait a minute, I DID PAY for the cavity which she filled a week and a half ago (out of pocket, maybe 40-50 bucks at the most, rest was by insurance). I kindly asked the front desk lady, would it be possible to have my cavity payment applied to my root canal since I had just got it done? Literally. She's wavering and not knowing what to tell me, but says something to the effect like, it seems reasonable but let me ask the doctor. She goes back there and says the Dentist can't be reached WHILE the Dental Assistant that was in the same room, comes out and scribbles "no discount" on the my treatment paper, and slides it back to the front desk lady, WITHOUT acknowledging me. The front desk lady flips over the paper but never tells me if they were able to apply the credit. OKAY.... That was a Tuesday. Thursday comes around and I called the office. Another front desk lady answers the phone, I explained to her the exact situation of how I needed a root canal after 1.5 wks of filling and I just want a credit of what I paid for it. She didn't think like I was crazy or psychotic for asking and said it sounds logical but let me ask. I call again that same day to get the answer and the lady that checked me out last time and schedules me all the time gives me the answer. The answer was No. She says the discount cannot be given and in her exact words, "the work was performed". She assured me she had ask the dentist and that was the dentists choice. After that phone call, I contemplated of getting the work done by them further but I REFUSE to go back there. I no longer want work to be done on my teeth by people that cares more about 45 dollars than a patient that they want to see further and really care about. To quote what I said earlier, I am looking for a doctor that treats patients with, "care, respect, honesty and compassion when something comes up". This dental practice did not follow the personal qualities I'm looking for. They made me feel dumb and was not being honest when they already decided what they were going to do. The 1 star was for the hygenist because she seem genuinely nice and cared. The office was also clean, 2nd star. [TL;DR ---- cavity turned into root canal within 1.5 wks. wanted credit to root canal (about 45 bucks). office refused in a shady way. Office clean. Hygienist nice. 2 stars]