I took my 14-year-old son to have a root canal, and he was completely scared because he had been in…read moreso much pain. The staff was amazing the minute we walked in. The lady that greeted us at the front desk also took my son back and prepped him to see the physician. She was also communicating with another assistant to make sure that everything was prepped correctly. The teamwork and the clear communication they had with each other was amazing. I had a feeling they were short-staffed, not because they looked stressed, but because there were not a lot of patients in the office. When the doctor came in, he was just as nice, and he explained everything in terms I could understand. The 3 of them worked together so smoothly. One of the ladies even walked out to get lunch for her and her coworker. The only way I knew this was because the doctor asked the assistant if she had eaten lunch yet and wanted to make sure his team had something to eat. After all, they were the only two there that day. Even though they were short-staffed, they made my son feel comfortable and relaxed. They laughed with him and gave him a T-shirt that said, "I survived a root canal" This office, hands down, was terrific. With everything and everyone stretched thin because of Covid, this office didn't even show any deficiencies in their workflow.

I walked in expecting a root canal as submitted by my dentist. Instead, I got a welcome gift which…read moreI didn't want, a consult which duplicated everything on my dentist's order, and a front office that looked more like a spa with wavey 3D wallpaper. I just wanted a root canal and ended up paying a consult bill a scheduling another visit. For me, it was a total waste of my time. I cancelled and went elsewhere.

Dentist and hygienist are great but the office staff is not the best. they cancelled one of my…read moreappointments the same day and it took almost 2 months to reschedule as they keep giving me dates 6 weeks out. They send an incomplete form to the insurance and I was the one who had to fix the mess as they asked me to pay directly because the insurance had not paid out due to their mistake. Needles to say I decided to look for another office that has their act together

I found this office in a search for a gentle dentist, and my story is too long to go into here-but…read moreif you have fear of the dentist this may not be the place for you. I wish any of the reviews had reflected that before I chose.

I unfortunately cannot recommend Natural Smiles of Orlando (Dr. Mercado's office). In 2024, I…read morepurchased a $300 "no-insurance" membership for my son, an Army veteran, which was described as including two cleanings and an X-ray. No itemized invoice or written details were provided, it was just added to the account. During my son's first cleaning appointment, the receptionist claimed he couldn't use the plan. Staff insisted he needed a deep cleaning requiring two additional appointments, quoting $1,400 and invalidating the original plan. We proceeded, assuming the $300 plan would still cover basic preventive care later, as no expiration was mentioned. However, when my son tried to make an appointment in 2026, the office stated the plan had "expired" and was valid for one year from time of purchase and would no longer be honored, despite my payment in 2024 for that specific benefit and the lack of prior notice about expiration. This feels like a deceptive practice. Furthermore, my husband, also a patient, was told he needed a tooth removed. A second opinion from an oral surgeon revealed this was unnecessary. Beyond these issues, the receptionist, who identified herself as the "office manager," needs excessive customer service retraining. Front-facing roles aren't suitable for everyone

In July 2025 I had a full-mouth X-ray and two crowns done…read more On November 4th, I came in for a routine cleaning and to ask about food getting trapped around one of the crowns. They wanted to do an X-ray and exam, which I declined since I had one done just a few months ago. I also declined an exam and asked only for a cleaning. When it was time to pay, I noticed charges for an exam, X-rays, and cleaning. I told the front desk I only received a cleaning, and she checked with the dentist. He claimed he had done an exam -- but he was the one who cleaned my teeth himself, and there was no separate exam performed. I'm disappointed because I was charged for a service I clearly declined and didn't receive. Patients deserve honesty and transparency in billing. Always review your statement carefully before paying.

Dr Patel and his staff go out of there way to ensure you are not in pain. He doesn't use gas but he…read moredoes offer a great numbing technique and I'm never in more pain from going to see him. I've been going to see him since before he opened this office. About 10-13 years.

Lidia is Amazing in the front office area. The whole reception team is really good. They went above…read moreand beyond to help me understand my insurance for my Family and what it would cover. Veronia was pleasant too. This office has our families loyalty.

My PCP used them and recommended them to me. He was right!…read more Easy to get to, easy parking, beautiful facilities... I was in and out fairly quickly for the thorough, professional work done (root canal- my first!). Checked credentials ahead of time and all their doctors had ample experience and training. The staff was great and the lady at the check-out desk was extra thorough and found a super discount I didn't know about so YAY, I unexpectedly saved a lot of money to boot!! I recommend them highly. I've only gone to this location but I believe they have 3 other locations near Orlando.

After visiting Celebration Dental, it was determined that I needed an emergency Root Canal…read more Unfortunately, the doctor at the Kissimmee location for Orlando Endodontic Specialists was flying out and was no longer taking appointments for the day. I was advised that if I could make the drive to their downtown location, they could ensure that I would be seen by 12:30p that day, if not sooner. Unfortunately, they were not able to get me in before 12:30p, however the front staff was very kind and accommodating. Once I was back and in the chair, Dr Adam Bergman, who might I add is on Orlando's 2015 Best Dentist List, explained clearly the procedure and his assistance was very attentive. The procedure was painless, to the point that I actually fell asleep in the chair and had to be woken up to take x-rays. I would have no problem recommending Dr Bergman to any of my friends.

If I could give Dr. Bower and his entire staff a million stars I would. I have been in his care…read moretwice (once from unexpected facial trauma and once for wisdom teeth removal). I feel so incredibly lucky, grateful, appreciative to have been in his care. He is genuine and it shows. They do their best and always ALWAYS have been there to answer and questions or concerns. I highly recommend Dr. Bower and his team.

After 2 disastrous failed attempts to have my 21 year old daughter's wisdom teeth removed, Dr…read more Bower was our savior. His compassion for her high anxiety was excellent. He explained everything and instilled a confidence in her that together they would get through the procedure. The procedure itself was flawless and her recovery near textbook perfect. Thank you! Highly recommend!!

I am a new patient to Crescent Dental. Dr. Zufari took me in same day as an emergency…read more. He is patient, knowledgeable and very caring. He was very concerned about not causing me any pain and also that I got the proper treatment needed. He wasn't worried about the money, he was worried about what is best for me. There are not many dentists out there anymore that aren't salesmen.. He is 1 in a million! His office staff also all have his same caring and welcoming nature.. Everyone from A-Z have been great to me.. I am so glad he was recommended to me by my co-worker. I now have a pleasant outlook on going back to the dentist instead of dreading and avoiding it. He by far is the best dentist I've ever gone to and will definitely be my regular dentist from now on!

Nasty front desk employee! Just be careful and search elsewhere for dental work. They will YELL at…read moreyou for not paying when payment was already paid. Just VULGAR.

Great experience. The staff is excellent and always extremely helpful! Dr. Whitehead provided…read moreexcellent treatment and explained everything throughout the process always checking to see if I was comfortable. I would highly recommend Winter Park Dentistry!

The staff are always super friendly and kind here. The used to be lakemont dentistry but they moved…read moreand have since changed the name to winter park dentistry. I recognize most of the staff but there are some new ones here. All of them are friendly though. They are gentle and ask if you feel any pain throughout the processes. They recommend different care and have treatment plans. They go over the plans well and they also take time to go over any questions. It never feels rushed even when they have a lot going on but I also don't ask tons of questions so not sure. lol bbbuuuttt they have been great here so I'll continue coming for myself and my family.