I came in here for two separate occasions. once for two spine steroid injections in my t4 and t5…read moreand my second visit I had steroid injections into my left hip. both times I was walked through the process and was checked in in a speedy process. the nurses took me in the back and prepped me before the injections. The injections were quick and smooth (not going to say painless because that would be lying) but if you can't have it a little pain, they have the option for a local and aesthetic. If you are dealing with back or hip pain or pain in general your body, I would highly recommend scheduling a visit through your doctor.

Dr. Gburek saved my life. I was referred to him after an ER visit that not only took my dignity,…read morebut my reputation. Over the course of the last 3 years I can confidently tell you what an amazing man and hidden gem he is. A crisis in our country is the state of the healthcare industry and the toll it takes on providers. Providers can become so overworked or burnt out that they forget to see their patient as a person or have so little time that spending any extra time advocating can seem daunting. Dr. Gburek found me at the lowest point in my life. By simply listening to me, treating me like a human being, and advocating for me; he made all the difference in the world. He carefully made care plans based on my life goals like having children and factors such as my age to refer me to specialists. I had a unique case where I became medically handicapped in terms of medication. Steroids and NSAIDs cause me to develop stomach issues I had never even heard of. Stomach issues that caused me to be unable to eat regularly for nearly an entire year. I was wasting away to nothing while I waited for Cigna or any doctor to help me. I had lost 20 pounds unintentionally in 365 days. He tried to send me to specialists that could find an answer for my symptoms, but to my dismay, those specialists had no answer for me or even any ideas of how to help me. If you've ever been in that position you know how lonely and desolate it can be. It was traumatic To even be brought to that point I spent years of my life arguing with Cigna that my life mattered but, naturally, they only want to hear what the doctor thinks. Even if that doctor has not throughly completed an assessment, offered any treatments aside from medication, or been inappropriate with your care. Dr. Gburek is not one of those providers. He takes your health and goals seriously and will advocate to give you your life back. He is the only provider who advocated for me with Cigna over the last 3 years. My health struggles robbed me of my identity and I believed there was no hope. Dr. Gburek did not leave me with no hope and he did not leave me without solution. Instead, he fought for me and saved my life. By giving me a life with manageable pain, I am able to pick back up the pieces of who I used to be and who I want to become while continuing to help others as he helped me. I want providers like Dr. Gburek to know how important their care is so they don't lose sight of why they do this and continue to help people. I want patients to see this and know that there is hope for your case. He deserves all the praise and I am incredibly thankful for my healthcare hero. Experiencing a chronic health struggle can be dark but hopefully you can find someone like Dr. Gburek to turn on the light.

Our office only trusts and Dr Williams and his staff to take care of our patients. He provides the…read morebest care for all our smile makeover, implant and surgical cases. We have worked with him for 8 yrs and he has become a great asset to our practice.

Dr William's and staff are just fantastic. Amber schedule my appointment and verify my insurance…read morebenefits, Faith his nurse is so amazing she is kind and compassionate and was there for me all the way to my car !!!! Dr William's is the best anesthesiologist in Austin . Best experience ever!!!!!I highly recommend Texan Anesthesia to everyone. Cant say enough good things about Dr. William's and his staff.

I grew up in Texas the son of a scientist, and was raised in an intellectually rich environment in…read morewhich reading, research, facts and truth were held in high regard--in direct contrast to the astounding horror of our age in which the current power structure of idiot-based disinformation has allowed the term "alternative facts" to leak into our lexicon. I inherited what I call my father's Query Engine Mind, which has served me well in becoming a writer and a published author whose non-fiction book on UFOs has been selling steadily on Amazon for five years on April 9th. My research skills have also enabled me to scope out the best in their fields, which came in handy when I recently re-injured a herniated disc at L4-5 (which apparently is a more complex mess now than it was 25+ years ago when the snow skiing accident started it all), and I have lucked into a superb operation called the Greater Austin Pain Center. When Dr. Alan Silberberg walked into the consultation room, shook my hand, sat down and opened with, "I've studied your MRI images carefully, and you're in a real pickle here, buddy," I knew I'd met my doctor. He radiates intelligence the way my Dad did, and he's extremely blunt and direct and doesn't sugarcoat the facts--all the elements I need in a doctor for me to feel confident I'm in good hands. We've taken the approach of doing spinal epidurals (the same treatment that was very effective for me with the original injury), and I had my first session this week. I was face down on an operating table, so I can't visually describe what was done, but I can say that the needles weren't artlessly jammed into my lower back, they were slowly finessed into the damaged areas, and the steroid/pain killer mix was injected slowly and then with a more steady progression. The artful skill being utilized here was quite noticeable and greatly appreciated, and it clearly minimized the application pain (I chose no sedation). This doctor's impressive online CV most definitely matches his performance. Dr. Silberberg is surrounded by a top-notch staff of clinical professionals and front end office people, mostly an all-female crew. I've encountered nothing but friendly and polite helpfulness from everybody, both on the phone and in person. If they can maintain their level of excellence, friendliness and efficiency across the board, then I hope they corner the market here in Central Texas. My Dad often said, "The cream always rises to the top." Dr. Alan Silberberg and his crew have proven this to me. If you're a self-paying client like I am, this is the Go-To Team for you. They treat me great, and they've impressed me beyond words. I got lucky the day I found them.

I see Dr Alex Hynes at GAPC and he's the best pain doc I've ever had. At 75 years of age, that's…read moresaying a lot! His support staff is very friendly and accommodating. Paulo, who works the front desk, is great, as is his cohort, Gabe. They all have helped me tremendously with my knee and back.

I've never stayed here as a patient, but can confirm -- the cafeteria food is pretty good! I've had…read morefamily members be hospitalized here both in the med center and the rehab across the turnaround entrance, and when I come to visit I sometimes pop into the cafeteria to get something before going to see them. They have several parking garages that offer short term parking for free (like 30 min or less), but otherwise unless you have validation, you do have to pay. The spots are kind of small and so are the signs in the parking garage, so pay close attention to make sure you're driving in the right place. Overall though, this is a pretty good med center in my opinion that offers most of the major medical subspecialties you may need for your care. The inpatient rehab is also one of the best in Austin, and they are one of the only facilities that offers a driving test if there's a medical concern for someone's safety re: driving (e.g. in a patient with cognitive impairment/early dementia).

It was the closest near me and the emergency room was a good experience. The guy behind the counter…read morechecked me in quickly and within 10 mins my name got called. Adriane was my first point of contact and he was great through the whole process! These things do take awhile and a lot of people coming. My main doctor was awesome I think her name was Lidnsey but I wish I could make her my primary care doctor she was Amazing.

So I had to have surgery on my lady parts which is major to me! When I scheduled the surgery the…read morecenter had no idea who the anesthesiologist would be. I did not like this at all!! Many from the Oakwood surgery center claimed to not know how to find this out. Until I talked to the older lady at the front. She knew a little about how you can request someone. I called and called and no one got back to me until the day before the surgery. But I did some research of my own and found the Austin Anesthiology Group supplied the Oakwood surgery center. I was most impressed by the backgrounds of doctors Orth, Eddings and Patel. Well at of these only Eddings was willing to make it. So the day of surgery I am in the hospital bed and I had a panic attack because the young nurse kept talking about complications like bleeding, blood vessel damage. Suddenly my blood pressure drops and I am covered in sweat. Just then Dr. Eddings comes in and I thank him for making it and he's like of course. He doesn't draw attention to my condition and just winks at my husband and says after we interview you i've got the good stuff in my pocket-that will make you not even care about any of this. I remember thinking that's impossible. Another impressing thing was that he remembered all of my prep interview that I filled out online and doubled checked with me about the important items. Then sure enough after I was given "the good stuff" I felt good enough to put all my trust in my doctors and announce that they would surely do their best and that I would see them later. I was put in the OR and the general "stuff" burned like hell. Dr. Eddings very professionally said, we will help you with that. What he meant was you'll be out in a few seconds but he chose to not draw attention to the fact that I would soon be under the knife but instead comforted me with what words he chose to use. Very, very skilled professional! He was also reasonable about the amount to pain meds and the type and made sure my husband got them to me exactly 5 hours after surgery. I've had surgery before and trust me-you NEVER want to feel ALL of that post surgery pain. I can't say enough about this doctor!!! I would trust him with my life and the life of my loved ones over and over! 8D

Dr Lowry gave me my life back! After crushing several discs in my back and neck, I was constantly…read moresaying "I can't do that with my bad back". It was very depressing and I felt trapped in an old persons body. Dr Lowry helped ease my pain so I could LIVE again. I've since been able to go on waterslides, ride roller coasters and go dancing thanks to him! On top of that, he keeps a tight schedule and I never have to wait in the waiting room for my appointments. Double score!

I just moved to South Austin a retired Army veteran who is disabled and I was looking for a new…read morepain manager...First the receptionists very rude on the phone. The person that coordinates the insurance in this office I found to be very incompetent and still 24 hours before my appointment, she still did not have approval from my insurance company.... Once I finally get in the appointment, the doctor and the registered nurse really did not seem interested at all and my health problems and wrote some bogus prescription for their pharmacy downstairs... It was just a miserable experience, and I will not recommend this business to anyone .

Went to see Dr. Kim about migraine pain. Extremely knowledgeable. Office staff efficient and…read morepleasant. Visit very thorough. I felt listened to and heard. Left with a treatment plan and samples.

We trusted Dr. Kim with ongoing care, which is why this situation was so disappointing…read more We made a 2-hour round trip to a follow-up appointment only to be unexpectedly informed by Ying, the PA, that Dr. Kim was no longer with TriCity Pain, and that May 24, 2024 had apparently been his last day. Patients were never notified beforehand -- no call, message, letter, or any other communication. Finding out at an appointment that your physician had already left weeks earlier is unprofessional and unacceptable for continuity of care. The core issue is a lack of integrity in how this transition was handled toward patients in a pain clinic setting, where individuals are already dealing with significant ongoing suffering and dependence on consistent care. Abruptly leaving without proper notice shows a concerning lack of consideration and accountability toward those relying on treatment. If there was a reasonable explanation for the abrupt departure, it was never communicated to patients. Even in difficult or unfavorable situations, patients deserve a basic level of transparency and a diplomatically delivered explanation, particularly when ongoing care is involved. Even Ying appeared uncomfortable being left to explain the situation to surprised patients arriving expecting to see their physician. To be clear, the issue is not that a doctor changes practices or opens a new clinic -- that is understandable. The issue is how it was handled. Patients deserved honesty, transparency, professionalism, and integrity throughout that transition. UPDATE to previous review: Dr. Kim's response does not address the central concern raised in the original review -- the lack of communication and failure to notify established patients prior to his departure from the practice. It does not acknowledge the impact on patients who arrived for scheduled care and were only then informed he was no longer with the clinic. The response also does not include any apology to patients affected by the lack of notice and disruption in continuity of care. The use of the word "unfortunately" comes across as dismissive in context and does not address the underlying concerns regarding patient communication or continuity of care. Additionally, it references a "2024/2025" departure timeline, which is inconsistent with what patients were told by the practice (May 24, 2024) and does not align with what we experienced firsthand on June 4, when patients arrived for appointments and found he was already no longer there. Overall, the response does not engage with the communication failure or patient impact raised in the original review.

So glad I found Dr. White to do my procedure--I wouldn't want anyone else! She is amazing all…read morearound, with wonderful bedside manner that makes things comfortable and not awkward at all. And she did a perfect job with my surgery, from start to finish. She is 5 stars without a doubt. The only thing was the wait in the office. The office staff are very friendly and helpful, so no complaints about them. Even when I mixed up appointment times and was late, they handled it and didn't penalize me but were very kind and gracious. The only negative was that I could end up waiting for a really long time--almost an hour until I finally saw Dr. White for my post-op. I considered four stars for that reason but decided I didn't want people to see a lower rating and think it was due to Dr. White's skill. So office wait time could improve but other than that, wonderful experience, team and doctor. Thank you Dr. White for everything!

OK y'all. I started dating again after*ahem* 2 decades and I found myself dating a lovely guy. I…read morefollowed Dr. White on Insta and fell in LOVE with the lips injections she was doing! I have never done anything like this before but I wanted to change things up a bit. Dr. White and Heather listened to me when I said I just wanted to add a little bit to my lips, they talked me through the steps and made me very comfortable. WOW!!!! I had no idea!!! I swear theses lips have given me super powers!!! I have a huge smile on my face all the time because of how pretty I feel. Thanks Dr. White!! FYI-the lovely guy said to make sure I gave as many stars as possible ;-)

I am writing today to give Marivel Vargas - Patient Advocacy Rep. a 5 star rating. She has been…read moreincredibly helpful, kind and professional. To make a long story short - I was in Cardiac ICU in the summer of 2021. I started out at St. David's South Austin, and then was transferred to Ascension Seton Main. I was in the hospital from June 19th (Father's Day -0 until July 5th). I was being financially responsible. I had a health insurance policy with US Health / Freedom Life that was over $800 / month (not affordable!) However, once admitted with a life-threatening diagnosis of Chronic Systolic Heart Failure, I learned that my insurance was basically worthless. Capitol Anesthesiology has been the most responsive and easiest to work with of all my creditors. I wish more of them had reps like Marivel. Thank you so much! Pam :-)

Marivel from Patient Advocacy in Austin handled my case and was very on top everything. She called…read moreme when she said she would and was very prompt to respond to me. I am grateful for her assistance.

Love love love this place. I have dealt with chronic pain for along time and i finally have a…read moreglimmer of hope after finding Dr. White. His staff is so very helpful and friendly. Any questions i have or calls they are right on it. If you have been dealing with chronic pain do yourself a favor and give Dr. Mark White a try. He will sit with you and answer any questions you may have. Very informative and caring. I fell very blessed to have found Dr. White and his awesome staff. I had three spinal injections done and i was in and out so fast. I could not believe the results. It is strange not to have pain in those particular spots . And the procedure is not as bad as it may sound.

I have been a patient of Dr. White's for a little over a year. Before today, I had a good opinion…read moreof him. He's never on time and talks too much but there are worse flaws. I went in today for my monthly follow up appointment. I had had a neck surgery last week which turned out to be extremely painful. I had been in the office the day after the surgery to receive some stronger medication while I healed. Today Dr. White walked in and I couldn't believe what followed. I had waited patiently for over an hour to see him. Then he finally came in and he was extremely agitated. So much so that he was shaking and pacing around the room. I started trying to tell him why I was requesting to see him instead of his PA this visit. He started cutting me off while I was talking, responding very rudely to what I was saying. Then he seemed to lose patience and launched into what turned out to be a 5 minute long assault on me and my character. He told me that I was a liar and a drug addict. He told me that I was obsessed with pain medication. When I tried to respond, surprised but calmly, he swore at me and told me he didn't care what I had to say. He cited early refills and multiple ER visits. When I tried to point out that I had never gone to the ER unless directed to do so by his office, I was again cut off and not allowed to speak. He continued on in a manner that I can only think to describe as cruel and abusive. I was cut off and shut down everytime I tried to speak or ask a question. This went on for almost 5 minutes and he ended by saying that I was to see their addiction specialist to be placed on Suboxone. Then he walked out. I was so shocked by his behavior that I just walked out without a word. To be clear, this is not about the accusation that I was addicted to pain medication. I have been on pain meds for a long time and Dr. White had some valid points. This is entirely about the way he handled it, the way I was treated. He was overly aggressive, too loud, he called me a liar and a drug addict repeatedly, he swore at me and kept cutting me off by telling me he "didn't give a damn" how I was feeling. I believe his attitude and his rant at me fall into the category of abusive. I felt so degraded and embarrassed by the time I left. Not to mention he has left me with only two days of medication left, shortly following a very painful neck surgery. I filed a complaint with Advanced Pain Care and may file one with the Texas Medical Board. What happened to me in that office today was not okay. I will never step foot into that facility again. Update: I spoke to the practice manager at Advanced Pain Care. According to her, the nurse in the room contradicted my complaints. She said the doctor was "stern" with me and never swore. While it's true he didn't cuss me out or anything, he did say "I don't give a damn what you feel about....". I felt it was inappropriate and unprofessional. As far as him being stern, that is a gross understatement. Apparently Dr. White expressed that he was only trying to help me. Well Dr. White, if you feel that's true then I'd like you to know that you have an *awful* way of showing it.