They don't care, keep calling but nothing. Very discouraging especially right after surgeryread more

HORRIBLE EXPERIENCE. Unreal. Place was recommended by my primary but the un organizational flow of…read morethis place is TERRIBLE. The place is packed like sardines. Everyone here has an appointment and some of the folks here have been waiting now for hours. Why do you make an appointment if your not going to be calling people at the designated time. Completely inconsiderate of people's time. The staff is uncaring and unhelpful. The reception ladies at the front clearly saw me standing in the front of there desk area and. It one bothered to ask may we help you or are you checking in. I finally asked if there was a line or a check in process and they look at me as if I'm supposed to know the routine already. They just point a there clipboard and said sign in we'll call you. I waited hour and a half. Never would I recommend this place. Finally was taken into a room and still waited another 20 minutes for a tech to see us. All in all it was a bout two hours. I asked for a manager and a kind lady did come to the room to speak with us and apologized and she too knew the wait time was long. What doesn't makes sense is why does this place make appointments if it's not. Disappointed.

All the staff are amazing, the girls at the front Abby, Ana, and Miriam. Then I met the MA's Isa,…read moreNyssa and Noe. The provider Dr. Guajardo was also very friendly and explained everything in detail, best pain management and orthopedics clinic I've been to.

If you need to be seen ASAP, Dr. Owen will review your MRI results and give you an appointment…read morewithin a week. (Keep in mind, his next appointment available is about 3 weeks away.) He explains every single detail and he can lets you know if surgery is not necessary. Depending on the injury, sometimes therapy is all you need, therefore he has the physical therapy right next to his office so his patients can go next door for therapy. The staff is great and they all treat you like family. I recommend you to get there about 30 minutes before your appointment, because it does get pretty full. Even though there's a lot of patients waiting, the PA and the doctor takes their time with each patient. Not like other doctors who rush out within 3 minutes. As you walk out of the office, the doctor has pictures with various athletes he has helped out throughout his career. I am definitely in good hands!

April 20, 2026 is another year without our brother. He was a husband, father, brother, uncle,…read morecousin and an amazing teacher so dearly missed. My brother John was born April 20, 1064 and died March 6, 2023. Mom and Dad named him after President Kennedy. He was brilliant, caring, loving, humorous and kind always an amazing teacher. He is deeply missed every day; every holiday by his family and friends. He would be with us today if "neglect in medical after care" had been priority after minor surgery. I am not afraid to put it out there because it is the truth. He suffered and complained to the doctor for 3 months after minor surgery of swelling to the knee and all the doctor would do is tell him heat and ice. Heat feeds an infection. His doctor failed to diagnose the infection until the infection reached his heart causing a heart attack. The doctor excused his death as heart attack resulting from heart problems. My point in posting this is simply if a doctor or surgeon does not listen to your complaints or pain trust your judgement and don't trust him with your life. Neglect of after-care can mean the difference of life or death. I am not fooled. The heart attack was as a result of negligence when medical failed the patient. My brother is missed every day. I love you my brother; my friend.

I have called office to request record for the past 2 weeks, even have send an email as per their…read morerequest. It's amazing how incompetent staff are in the medical field. Mitchell Perez, promised to returned call before the end of the day. It reflects her knowledge and empathy towards Dr R. Marquez patients. As a physician I will never recommend patients, family members or colleagues to their Edinburgh office.

What's in a name? Be careful on the name or the company motto you chose, because it's an incumbent…read moreupon you to live up to the standard. This is exactly what Mr. Fortino Gonzalez and his awesome team of professionals exemplify everyday and The company motto is the "GOOD KARMA". Good karma is exemplified everyday and all day long. I believe that if you possess good karma in you, you're drawn to people who have same quality. When I met Mr Gonzalez at a Veterans symposium, I felt reassured at his confidence while talking to him. He was a vendor at the event. I took a couple of the pens he handed out. I've long suffered from shoulder and hip problems; steroid shots were exhausted; surgery is out of the question. The pain woke me up at night and was exhausting. Soon I had the opportunity to chose a physical therapist. I remembered the pens and chose McAllen Physical Therapy written on them. I arrived and noticed that the "GOOD KARMA" starts from the front reception area and radiates through all employees. I was apprehensive at first before I went there, but became relaxed by the smiling demeanor and the warm friendly disposition of the staff. At the intake, Mr Gonzalez explained that his method of treatment is nonstandard textbook method. He believes that the analogy of "MOTOR AND TRANSMISSION" is a better approach. If the TRANSMISSION is bad, the MOTOR won't power. He set on activating the dormant muscles that helps the major muscles to work efficiently. So that is the fixing of the TRANSMISSION. Then the MOTOR will be tuned to work better. McAllen Physical Therapy does not promise what can't be achieved. Mr. Gonzalez and his awesome team are in accord with keeping the standards and methods, and he makes sure that they're doing so. This method is called, "POWERING UP WITHOUT POWERING DOWN" in the US Armed Forces leadership. He oversees the accuracy of their work without any micromanagement, and the trainers are confident at their work. The results are incredibly awesome. I can now reach into upper cabinets and walk more than a block without excruciating pain. The MOTOR is not perfect, but is operational. Moreover, I don't have to pop pain killer meds anymore. I owe a heartfelt gratitude to Mr Gonzalez at McAllen Physical Therapy and his team of GOOD KARMA employees.

seek in house PT in split rail rv park cannot transport to clinic wheel car bound trying for 30…read moredays to locate service will give 10 stars for service for ten stars 10 star 10 star star rating 10 10 star

All I can say is WOW! I called today to ask if the dr. was accepting new patients, and was told,…read more"yes, he is". Great! I explained that I was a seasonal resident, and would be in the area in about a week, and asked if I could see the doctor sometime after that. I should have stopped right there. As soon as I mentioned that I had a partial knee replacement a year ago, she cut me off mid-sentence and said, "we don't see those patients. If you've already had surgery, the doctor won't see you." I've never heard of a doctor refusing to see a patient because of a previous surgery. If that's his policy, so be it. But the receptionist's rudeness was off-putting to say the least. I wouldn't call this office again for ANY issues I might have.

From the owner: Specializing in: - Physicians & Surgeons, Orthopedics…read more- Physicians & Surgeons