Wow what an example in customer service. I broke my foot and needed a walking cast and the level…read moreof service I received was above and beyond. VERY knowledgeable and very patient. I give them a 10/10. I am not sure the names of the 2 people who helped us today (April 5, 2024) but you two are awesome and even helped my husband with an ongoing issue. We are both very happy to recommend you!

I have a very badly sprained ankle and required an air cast/walking boot so I could heal. I was…read morereferred by the hospital to come here and I am so glad I did. I am a plus-sized girl and have a very large calf. It is quite muscular as well, so I was very worried about being able to find a boot that would fit. And while it did take a lot of work, we ended up finding one that fit great. Nelson, the man who assisted me, was extremely kind and did not ONCE make me feel bad about being a bigger woman. He did everything he could, including calling around to see if there were any other options for me. He was taking bits and pieces from different boots to customize it for me too. All of this was without asking. He made sure he didn't hurt my ankle too, which was more than I had to say about the ER physicians!!! I ended up paying $138 and it is covered 80% by my extended medical. You will pay almost double this at a specialist office. Anyways, I will be back. They have great deals on ice packs (a HUGE one for $8 and it is reusable) and rehab equipment. I will tell everyone who needs it to go to them!

I purchased a stair lift from this company about five years ago and it was an excellent purchase…read more It is far more dependable than others on the market. It is called the Handicare Stairglide and it was priced reasonably. (Much better than the competition in fact!). We used it for four years without issue, until my mother passed away. Now, unfortunately, I need to use it. The batteries had died, so I made a service call and Curtis came up and had it back in working order in the same day. I couldn't be more happy with this product as well as the service we have had from this company.

fantastic service. go out of your way to use this company. I needed help getting a wheelchair ASAP…read moreon a Sunday. 7th Chakra took the call and not only made one available, they took the time to explain how to collapse it into my small car trunk. fabulous caring and knowledable service. Thank you!

I cannot recommend this company business and all of their stuff enough this the easiest and most…read morecaring experience I could ever have imagined. I broke my foot and rented a mobility scooter to get around the city. They dropped it off at my door. The same day showed me how to use it. Everyone was so helpful so kind and accommodating ! The scooter itself was great. It's getting me around the city to do all the errands I need to do. I got the purple one. I highly recommend. I got a ton of compliments on it as well.!! me feel really good knowing there's a company out there that is helping people the way that they are 10 out of 10 recommend

Happy a location has opened up in central Burnaby. There is free parking outside which is great…read more When I was there, they only had one person who does the orthotic assessments and fittings. For both my appointments she was running behind which really made me feel like I was at a doctors office. For the price that we pay for orthotics, I would expect more of a buffer between appointment times to prevent this from happening. The assessment was good and my orthotics were made in a timely fashion. I think running 5-10 minutes behind is okay on the odd occasion but for my second appointment, it was 20 minutes behind. My orthotics were $549 which is on the higher end, but they were made well and the pair I got many years ago from another kintec location is still going strong.

I wanted to find some good running shoes to train for a half marathon and my friend recommended…read moreKintec. The staff were so welcoming and very non-intimidating. There was some coffee in the back corner of the store. I did some walking and Keiler (Keller? sorry!) took a video of how I walked to assess what shoes I should try on. I tried on a good...10 pairs! But he made sure that I was comfortable with my decision and was very patient. I got to walk around the store in each pair and take my time. I love my runners now! I will definitely be back for more shoes! Thank you, Kintec Port Moody!

Amazing service today at the Port Moody location. Walked in wanting to get new shoes to offload the…read morepain I've been getting in my feet and knees. Was treated great by Jasmine, who examined my feet and walking gait, finding out where my weaknesses were. She was extremely knowledgeable and helpful in picking the right shoe for me. No sales pressure, just good help, humor, and problem-solving.

My scooter stopped working and was in need of repair. On June.7th I called National Seating and…read moreMobility and someone came out to my home that same day. The work that was done on my scooter made it possible for me to have my mobility back right away. I had called other mobility stores but they said they were not able to help me. I highly recommend this company they go above and beyond for their customers. Nanci Morrison, Port Coquitlam

I was looking for a ramp for my property. When I called the office, they were friendly and eager…read moreto help. John came out and assessed my property and went over multiple options. Professional and courteous and very easy to deal with. I would definetely recommend them.

If you don't believe in one-size-fits-all care, you'd be at the good place. Tony and his small crew…read moreof very competent co workers will always go the extra 1.6 Kms not to let you down. Every clinic will tag themselves "patient-centered", but Awards really it. I can say I learned enough to be a lot more independent, through time they invested in teaching me. The wait times are short, and the service is very professional. I highly recommend.

I have had two pairs of the FASTR folding crutches. I originally got them because they are light…read moreand because when I travel out of the US I like to use one and carry one folded, either in my checked luggage--or in a child's snowshoe bag, as my carry-on. I actually use either one or two all the time now depending on my current mobility--it says they're not for full time use, but I have found them okay--I weigh 135 lbs and load onto the right one quite a bit (so I make them interchangeable, no ergonomic grips) but I am walking with both feet. Email/phone service is also great. Right I am struggling with putting on silicon hand grips, but that's a small price to pay. I first got them in 2008 then again 2017 because the first pair got worn out; I keep an old one in the car trunk for rough ground, and one next to my bed for maneuvering at night.

They know people need about their feet. Outstanding!…read more Very concern too I have ortho feet issues and they helped me.

I visited the Pickering location. I live i North York, They fitted me and I gave a 300 dollar…read moredeposit. 2 Weeks later they came in and i paid another 300 dollarss. But she said I needed a toe wedge because my big toe was slinking to one side. She gave me a little wedge and told me to wear it. I said, " wouldn;t it fall out when I walk?" She told me my shoe would keep it in. I explained that I am a retired senior and am barefoot 75 percent of the day. So she said I should get one that straps on. But they were not of stock. She said they should be in in 2 weeks. 3 weeks later they called and said they still were not there but they have them in Oshawa. I asked her to have one (or a few) transferred and they could not do that. So 3 more weks, went by and they said, our location just got 8 in stock. I asked her to hld one for me as I do not live around the corner and dont know when I could be there. she said they cannot do that. WHAT?!?@!?!?! I just spent 600 dollars and you cannot hold an 18 dollar item for a couple weeks? nope she said. So I just said"thank you for the call" That is terrible service and guess what. The Orthotics are not worth 600 dollars and they dont even work. Company is a big FARCE1