Started with just a slow leak in a front tire and upon phoning the dealer in Langley City where I…read morepurchased the scooter less than a year ago, I found out they could not even fix a flat! Found Crossroads Mobility and they not only fixed the tire but gave the scooter a complete check up--now it runs better than new. Thanks to Jason and and the staff at Crossroads. Warren P.

The service at Crossroads is impressive. The brakes on my mother's walker were not working. She…read moreneeded her own walker to regain mobility during her hospital stay so she could go back home. Replacement parts were backordered, so Ashley used her excellent skills to come up with a good alternate solution, and even stayed late on a Friday evening to finish the job. Thank you!

Rohail was very informative on the correct walker I needed. Explained the workings of it and his…read moreprice was very competetive. I highly recommend Rohail and his son Ali if looking for any medical device Bill C

The staff at South surrey Medical were so very helpful , patience and kind. I was showed a number…read moreof seat cushion, finally purchasing a ROHO Mosaic cushion. Thanks so much for you time and patients .Shannon Pollock

After browsing multiple medical supply stores to purchase an ankle brace, Regency Medical Supplies…read morehad exactly what I needed and in my size! Eric's customer service was fantastic. He measured my foot to ensure the correct size, demonstrated how to use the brace and added extra tips to readjust my fit from an air cast boot to lace up brace. Thank you for the personalized customer service!

I found this gem when my kid needed to rent a wheel chair while in town for a week. The place is…read moreeasy to find. We were greeted by Rena, who is very nice. We were lucky to get the last rental unit, she walked with us on all the details and get the agreement done. The rental is quite affordable, and we were happy about the price and service here. High recommended!

Wow what an example in customer service. I broke my foot and needed a walking cast and the level…read moreof service I received was above and beyond. VERY knowledgeable and very patient. I give them a 10/10. I am not sure the names of the 2 people who helped us today (April 5, 2024) but you two are awesome and even helped my husband with an ongoing issue. We are both very happy to recommend you!

I have a very badly sprained ankle and required an air cast/walking boot so I could heal. I was…read morereferred by the hospital to come here and I am so glad I did. I am a plus-sized girl and have a very large calf. It is quite muscular as well, so I was very worried about being able to find a boot that would fit. And while it did take a lot of work, we ended up finding one that fit great. Nelson, the man who assisted me, was extremely kind and did not ONCE make me feel bad about being a bigger woman. He did everything he could, including calling around to see if there were any other options for me. He was taking bits and pieces from different boots to customize it for me too. All of this was without asking. He made sure he didn't hurt my ankle too, which was more than I had to say about the ER physicians!!! I ended up paying $138 and it is covered 80% by my extended medical. You will pay almost double this at a specialist office. Anyways, I will be back. They have great deals on ice packs (a HUGE one for $8 and it is reusable) and rehab equipment. I will tell everyone who needs it to go to them!

My scooter stopped working and was in need of repair. On June.7th I called National Seating and…read moreMobility and someone came out to my home that same day. The work that was done on my scooter made it possible for me to have my mobility back right away. I had called other mobility stores but they said they were not able to help me. I highly recommend this company they go above and beyond for their customers. Nanci Morrison, Port Coquitlam

I was looking for a ramp for my property. When I called the office, they were friendly and eager…read moreto help. John came out and assessed my property and went over multiple options. Professional and courteous and very easy to deal with. I would definetely recommend them.

I came to purchase my classic cabin carry on Rimowa and I got excellent customer service from…read moreCorban as he explained the features and benefits of my case and the lifetime warranty that comes with it. He also monogrammed my luggage tag and set me up for travel with my new unit. If you're looking for a quality piece of luggage make sure you check out Rimowa and go visit the location in Vancouver for all the features and benefits of a quality built product.

I stopped by today. I and my wife have the best customer service. They take care us really well. We…read morealso get 5 letters for our name. Thank you To best customer service on our vacation trip. We will be back

Tony advertised a Shoprider explorer 888SLN scooter for sale on Facebook marketplace. I sent him a…read moremessage and he responded with in minutes and I took the drive out to Ladner to look at it. It was in absolutely amazing condition and I bought it for a fifth of the price I would have paid for a new one. Tony was helpful and friendly. I can not say enough good things about my experience.

They advertised a mobility scooter and when I asked them questions they insisted I go to their…read morestore rather than negotiate over emails. BUT they refuse to give me their address. Seems a bit shady to me that they refuse to put anything in writing which is what an email makes a business do. And then not bother to give their address either. Even their website has no address. I would avoid this place 100% if I were you. Something is not right about a company that refuses to answer questions about a product they sell and even give their address.

This place is great. As an ostomy patient who just moved away from my regular provider's service…read morearea, I needed to find something close to home. I called Lifecare and talked to Bahman and he is so eager to help and be accomodating. He spoke to me about how they are wanting to set up an ostomy care service and asked if I'd be willing to share insight into my experiences. My ostomy supplies had to be ordered in; I went there on a Saturday and they came in on Tueday. When I wasn't able to pick up my supplies, he delivered them to my work place in Vancouver. NO ostomy care centre has EVER offered that to me before. Wow! I definitely recommend this place to ostomy patients in the Tri-Cities area (and beyond!).