fantastic service. go out of your way to use this company. I needed help getting a wheelchair ASAP…read moreon a Sunday. 7th Chakra took the call and not only made one available, they took the time to explain how to collapse it into my small car trunk. fabulous caring and knowledable service. Thank you!

I cannot recommend this company business and all of their stuff enough this the easiest and most…read morecaring experience I could ever have imagined. I broke my foot and rented a mobility scooter to get around the city. They dropped it off at my door. The same day showed me how to use it. Everyone was so helpful so kind and accommodating ! The scooter itself was great. It's getting me around the city to do all the errands I need to do. I got the purple one. I highly recommend. I got a ton of compliments on it as well.!! me feel really good knowing there's a company out there that is helping people the way that they are 10 out of 10 recommend

My scooter stopped working and was in need of repair. On June.7th I called National Seating and…read moreMobility and someone came out to my home that same day. The work that was done on my scooter made it possible for me to have my mobility back right away. I had called other mobility stores but they said they were not able to help me. I highly recommend this company they go above and beyond for their customers. Nanci Morrison, Port Coquitlam

I was looking for a ramp for my property. When I called the office, they were friendly and eager…read moreto help. John came out and assessed my property and went over multiple options. Professional and courteous and very easy to deal with. I would definetely recommend them.

Wow what an example in customer service. I broke my foot and needed a walking cast and the level…read moreof service I received was above and beyond. VERY knowledgeable and very patient. I give them a 10/10. I am not sure the names of the 2 people who helped us today (April 5, 2024) but you two are awesome and even helped my husband with an ongoing issue. We are both very happy to recommend you!

I have a very badly sprained ankle and required an air cast/walking boot so I could heal. I was…read morereferred by the hospital to come here and I am so glad I did. I am a plus-sized girl and have a very large calf. It is quite muscular as well, so I was very worried about being able to find a boot that would fit. And while it did take a lot of work, we ended up finding one that fit great. Nelson, the man who assisted me, was extremely kind and did not ONCE make me feel bad about being a bigger woman. He did everything he could, including calling around to see if there were any other options for me. He was taking bits and pieces from different boots to customize it for me too. All of this was without asking. He made sure he didn't hurt my ankle too, which was more than I had to say about the ER physicians!!! I ended up paying $138 and it is covered 80% by my extended medical. You will pay almost double this at a specialist office. Anyways, I will be back. They have great deals on ice packs (a HUGE one for $8 and it is reusable) and rehab equipment. I will tell everyone who needs it to go to them!

This place is great. As an ostomy patient who just moved away from my regular provider's service…read morearea, I needed to find something close to home. I called Lifecare and talked to Bahman and he is so eager to help and be accomodating. He spoke to me about how they are wanting to set up an ostomy care service and asked if I'd be willing to share insight into my experiences. My ostomy supplies had to be ordered in; I went there on a Saturday and they came in on Tueday. When I wasn't able to pick up my supplies, he delivered them to my work place in Vancouver. NO ostomy care centre has EVER offered that to me before. Wow! I definitely recommend this place to ostomy patients in the Tri-Cities area (and beyond!).

This review is a hard one for me because it's difficult to put in words on how appreciative I am…read morewith Ostomy Care and Supply. These folks took me under their wings at the most vulnerable point of my life, during cancer treatment and recovery. The compassion and understanding of these gals, front desk and nurses, is incredible. If you're in the crappy position (pun intended) and forced to use a prosthesis for an ostomy, this is the place to come for help and supplies. It's the only ostomy centre / center in North America. I don't care where you live in the Lower Mainland, you have to support this business that does so much for the community. Live in Vancouver, get your butt on the SkyTrain and take it the 22nd Street Station, and then walk an easy block to the clinic. Appointments are free (as many as you want) with several well-versed ostomy nurses. These nurses are the ones that get you through the many challenging days following a new stoma. If you have to crawl to this place after your surgery, do so. No one is immune to the emotional challenges an ostomy brings, especially from cancer. My appointments were never rushed and I was able to get a lot off my chest. I had to wean myself from the nurses' help because of holiday travel, but they never pressured me to not make future appointments. If you aren't able to travel to New West, I know they'll help you over the phone and they ship their supplies province-wide.

Best place to learn all about the do's and don'ts. They helped me tremendously. Made me feel…read morecomfortable with my ostomy. Thank you all

50 years ago, I went with my mother to a shop to get a mastectomy bra fitting. We left without…read morebecause we could hear a young woman being belittled and crying. With that in the back of my mind I was nervous going to Nightingale to get a compression bra prior to surgery. Nervous enough as it was. What a pleasant surprise. Very professional, cheerful and delightful to deal with. From Cindy who took my call to Sylvia who did the fitting and gave me a big hug when I left. I cannot say enough great things about this place. Any surgery is enough to make a person jumpy but these people are amazing and very, very helpful.

I use a specific type of ostomy product not available in this area. I used to order it direct from…read morean American supplier until my medical coverage no longer covered it. The staff at Nightingale (Broadway) went to a considerable amount of effort to locate a Canadian supplier in Ontario who could ship the items to BC. I'm thrilled that once again I have a reliable supply of this product. Very happy with the service from Nightingale; their staff have been consistently friendly, helpful and accommodating.

I found this gem when my kid needed to rent a wheel chair while in town for a week. The place is…read moreeasy to find. We were greeted by Rena, who is very nice. We were lucky to get the last rental unit, she walked with us on all the details and get the agreement done. The rental is quite affordable, and we were happy about the price and service here. High recommended!

The Ministry bought me a Pride scooter 3 years ago my batterys are losing charge I figured they…read morewould replace the batterys nope will be looking for a new medical supplier!

Richmond Health Science Centre ,Kintec i had a great experience and great service by "Adam" Many…read morethanks young Men today you saved me a lot of pains from my Rheumatoid and osteoporosis finding me the right stuff that will help me along the way. Keep on with the great service and kindness . Helena Kong

I would like to rate my inter-action with the Kintec Customer Service agent I spoke to on Sept 6th…read moreearly evening. When I called the Kintec Customer Service I spoke to an agent named Parneeth. She was so rude when I inquired about setting an appointment with a consultant to present my prescription for an ankle brace and extra wide toe box runners to accommodate an ankle brace and orthotics. Instead of helping me with my inquiry since I was asking a question and clarifying on the ankle braces they offer at Kintec, she cut me off and ended my call. This is why I went to Kintec-Richmond the following day, Sept 7th, to inquire personally. This is where I spoke to Ryan, the sales associate/ consultant who truly helped with my needs. I even mentioned to Ryan about the call I made to Kintec Customer Service and how rude the agent, Parneeth, was when cut me off and ended my call. She should be re-trained on providing good customer service to the clients.