The staff at South surrey Medical were so very helpful , patience and kind. I was showed a number…read moreof seat cushion, finally purchasing a ROHO Mosaic cushion. Thanks so much for you time and patients .Shannon Pollock

We are happy to recommend that anyone in need of medical equipment like walkers/idolators, lift…read morechairs etc go to South Surrey Medical Equipment. We are return customers after buying two luxurious lift chairs with all the bells and whistles. This time I was looking for a ultra light compact walker that I can heave in and out of my car without straining muscles. Ali, son and wife were there to assist me and we were able to choose a walker that is just 10 lbs. Buying medical equipment from people who are sincere and kind is the only way to go. You'll love the dog mascot as well! You might want to go in and take a look at the by Acre Ultralight Walker. I have a two year old 17 lb walker and this new one is like night and day for ease of getting it into my car on my own. Well worth spending extra to get an aid that is truly going to help me.

The service at Crossroads is impressive. The brakes on my mother's walker were not working. She…read moreneeded her own walker to regain mobility during her hospital stay so she could go back home. Replacement parts were backordered, so Ashley used her excellent skills to come up with a good alternate solution, and even stayed late on a Friday evening to finish the job. Thank you!

Very courteous and very knowledgeable concerning anything to do with wheelchairs. Great service and…read morequick at repairs .

The ability to rent a van equipped with a lift so that we could also rent a scooter for my…read morewalker-dependent Mom made our family trip to Vancouver so much easier and more enjoyable for my mom. Barb was very accommodating of our last minute needs, and the van was in pristine condition. Please note that this is not a traditional business location - your pick up and drop off of your rental are at Barb's personal home, as she, herself is a quadriplegic, dependent on mobility-adapted vans for her own transportation. I share this to set expectations to practice grace at pick up and drop off. Thank you, Barb, for the fantastic service. Kristi Hammond

Very knowledgable and personable service, I can't thank Barb enough! The van we rented was very…read moreclean and suited our needs perfectly. Would definitely rent again.

I got a scooter last July and since then it has needed service three times. They were always a long…read morewait between the dat of my complaint until when. The repair was done. At first the toggle switch got stuck and they replaced it as I didn't want my scooter to "drive" me into the middle of the road while I was trying to live my life.about a month later, this had to be repaired again and the control box had to be replace. This repair took the better part of a day after a waiting period of a while. The last time I was stranded on the corner of Granville and Drake for over an hour until their technician could help me. He came, fixed it so I could get home but he told me to go straight there. He reported if to Macdonalds who in turn consulted the manufacturer. It turns out that they will replace the scooter. This is wonderful as I am afraid of using the scooter and getting stranded again or "driven" into the middle of an intersection! HOWVER, THIS DID NOT RESOLVE THE PROBLEM, I need daily access to a scooter so I can live my life as my legs are only strong enough to walk about a half block with my 4-wheel walker. I can't even go to the bank right now! I found out today that I have to wait until the end of March for the replacement!! This is unacceptable! I am moving to live with my son on March 5 in Victoria. I I have phoned three times since I was stranded and no one got back to me. They don't care about how this affects me. I have emailed Anne Drewa with my consumer complaint I have no idea how it is going to get resolved.

The Worst Care Of Anything Most People Couldn't Understand It's Now Over 7 Weeks I've Been Waiting…read moreFor That P.O.S. Company To Repair The Wiring In My Less Than 2 Year Old Scooter & They Will Only Rent Me A Scooter So That I Can Do Everything Like Doctors Appointments Grocery Shopping As Well So Many Other Things I Do Every Single Day! So I Ask Myself? What's The 5 Year Warranty For Because I Far As I Can See With All BS I've Been Going Through? That Warranty Covers Nothing At All Period Either That Or I'm Getting Ripped Off? They're Not Even Worth The 1 Star But You Have To Give At Lest One Right?

Do not use if in USA. 78 days to receive $890 order. Then had to pay additional $60 because…read moreHaloHealthcare didn't send the proper information to customs. No refund/return for US customers, Worst online shopping experience ever.

The Foot Care staff at House Calls are all very friendly and very knowledgeable. You can walk in to…read morethe salon location and ask questions about any of the products that they sell and which are the best ones for you to use, or even for a loved one, in addition to any questions you may have about your feet. They sell the Footlogix line of products. I purchased the Shoe Deodorant Spray and it works wonders. I haven't had foot care done here myself, as I don't require it yet, however, I will be looking into it for my parents - a little pampering for my mother!

My mother used this service in store twice. We wanted to…read morehave a home foot care nurse come into the home so I made an appointment. The day came and no one showed up. After 30 minutes I called the office. I was told the appointment was for the following day. I have an appointment card saying otherwise. So the next day we waited for the nurse to come. After 25 minutes I called office and was told nurse stuck in traffic and would be here in 5 minutes. 15 minutes went by and nurse called to say she was lost!! I guess she hasnt heard of GPS or planning your route before you set out. At that point I said forget it. I told her we would no longer use their service. Then the following weekend there was a voice message from them confirming her next appointment. I never booked another. Poor service all around. Do NOT recommend this business!!

Just had a recent hip surgery…read more This was my first experience dealing with getting a list of some "serious" supplies for my recovery. They had everything I needed. Felt no pressure to purchase things I didn't need. Even discussed things I could borrow instead of purchasing. They would help me out there. I decided to purchase most of my list because these are things I may need again one day or can lend to family / friends. (walker, crutches etc) Service was 100%.

From the owner: Medical Equipment and Supplies, Compression and Lymphedema Therapy and productsread more