Happy a location has opened up in central Burnaby. There is free parking outside which is great. When I was there, they only had one person who does the orthotic assessments and fittings. For both my appointments she was running behind which really made me feel like I was at a doctors office. For the price that we pay for orthotics, I would expect more of a buffer between appointment times to prevent this from happening.
The assessment was good and my orthotics were made in a timely fashion. I think running 5-10 minutes behind is okay on the odd occasion but for my second appointment, it was 20 minutes behind. My orthotics were $549 which is on the higher end, but they were made well and the pair I got many years ago from another kintec location is still going strong. read more