Great service and pricing…read more After we moved our elderly mother from her apartment of many years to an independent living apartment, my brother and I (who live out of state) needed someone to install a quasi-landline (Ooma). No traditional landline available at the new apartment. Brian performed the setup efficiently and effectively, and was very understanding of, and patient with, my mother's diminished mental faculties.

Great experience! Also, he was very reasonably priced and friendly. He didn't talk down to me like…read moresome computer people do lol. If you are wondering, my laptop was coming apart and that is what he fixed.

Professional, kind, accommodating and in it for the result…read more He was timely in taking my call and took on my concern as his own. In today's world to get someone who cares enough to settle nerves in a crisis, Justin is a safety net to help avoid the nonsense. I refuse to go to BBuy again.

I found JB tech on yelp. The service Justin provides is top notch. I had an old Dell laptop that…read moreneeded a new hard drive. I also have a program that was installed on my laptop years ago that needed to be transferred to my new Dell that Justin recommended. If you need tech advice or help with any computer needs look no further. Excellent costumer service.

I'm no novice to computers and their challenges. Like most writers, I've exhausted tech support…read moresystems, and they've exhausted me! A recent move to Royal Oak Mi had me scrambling; I was so fortunate to find Rich Fiori's information on-line. His years of experience with technology and more, qualifed Rich, no question. But the additional value has been his reliability, his patience, and his approach to challenges. He does what he promises, and more. Today is a case in point: it had been some weeks since we had been in contact. My computer hit the dust (so to speak). Rich answered my email, and my dilemma resolved. After many years of professional work, I can and do endorse Rich Fiori as an excellent resource in this community. Sally Kope.

I was fortunate to find Rich recommended on Next Door. He responded immediately to the phone…read moremessage I left. He arrived as promised. He not only resolved my initial TV software problem, but fixed/improved several other electronic issues in my home. I was especially happy when he was able to improve my internet speed significantly. He made sure all devices were operating properly before he left. I highly recommend Rich for any electronic issues you need to resolve.

The worst rating available. The technician never showed up for the appoint. No text, email or phone…read morecall. Poor way to do business.

From the owner: Remote and On-Site PC/ laptop repair and IT services made simple and affordableread more

Took my first PC build in after having issues booting, he called me with updates often to keep me…read morein the loop, and he had it fixed within 24 hours, absolutely no complaints from me, pricing was fair, fix is good, overall amazing PC shop, I'll be bringing any PCs to him from now on if I have issues.

I brought in my busted MacBook last year. They weren't able to fix it, but they were able to…read morereplace it and transfer everything over for around $250! It was so simple and easy. I really appreciated working with them.

They assessed my issue extremely quickly and let me know my options, which were limited. I…read moreunderstood my grave situation and asked how much their diagnosis would cost me. He told me there was no charge. I appreciated the speed of their work and their overall professionalism.

Dan is incredible. After my motherboard failure on my laptop, dan took out my drive, coverted it to…read morea modern format and transferred it to a new laptop. I didn't lose my data or my apps he saved me so much money and time I can't recommend him enough. The speakers weren't working right and Dan ordered them and installed them at his cost to make things right. I can't recommend Dan enough. I'm coming back!

Computer Alley to the rescue…read more I bought a new machine online recently, and then I managed to break it within 90 seconds of taking it out of the box. So I called these guys. They did excellent work, fixing the problem which I had caused, and also a couple other issues with the machine. They were also helpful over the phone when I was confused about some aspects of the new system that I was not familiar with. Next time I want a new box, I will have them put it together for me in the first place, rather than finding someplace online.

Had an issue with my MacBook Air after an upgrade to iOS 25 and they fixed the issue in less than…read morean hour while I waited. They were great to work with and know their stuff. If you have any computer issue, come here first.

i called Quick Teks today about my HP printer. The man i talked with was very helpful and gave me…read moresuggestions, even though my particular problem was not able to be solved by Quick Tek. I appreciated him taking the time to discuss my problem even though he could not help me and didn't make me feel dumb for asking questions.

When I visited my sister in Novi last week, I contacted them for help. I received a fast response…read moreand service, for a reasonable charge. My computer wouldn't come on at all. Mr. Andy came and took care of it and had me up and running in less than an hour. He is a very personable and polite young man. We seniors need more helpers like this.

Let me preface this review by saying that I gave this establishment a 1 only because I can't…read morefigure out how to not even give a . I will also state that I know this is a first world problem and that it has to do with my drone (which at the end of the day is a toy). In early August 2025 my drone had a crash. There were some repairs that were going to need to be done and right before I shipped my drone to Florida for a repair I came across MXT in Westland. Very excited that I wouldn't have to send it out of state, I dropped the drone off. I paid initially for an assessment and was assured this fix would be no big deal and they should only need it for at max two weeks. I of course was very relieved thinking I'd have plenty of time this fall to fly it. Let me just say, I just received it through the mail yesterday, more than two months after I initially dropped it off. Two weeks and two months are two totally different amounts of time. If I would have been told two months from the start it would have been a totally different story. I was patient for the first couple weeks and gave the benefit of the doubt in every excuse/reason before I started inquiring for the status after not hearing anything. Once I started making contact to try and get updates, I was told they had just received the new shell and that they had been sent the wrong one. I was given excuse after excuse and reason after reason why it hadn't been completed yet. After being assured it was complete and being packaged for sending out, it was then that they realized a landing gear was partially broke. I was called and asked if I wanted that to be fixed. I reiterated at this point that I want the drone repaired and as close to brand new as they could get it. I was assured that wouldn't be a problem and should just be a couple extra days. Couple days go by and no word. I call and find out the guy who fixes the drones was gone out of town and when he gets back he will be fixing it. Another week or so goes by and supposedly that had been fixed now and the only issue was when it was getting packed up for shipping (mind you I never even gave them my address because I was going to be picking it up) they found another cracked area at the base of one of the arms. Again I was asked if I wanted that fixed or just leave it to which of course I reiterated again I want everything fixed. They were going to do that and then it would be sent. I proceeded to contact this business probably 8-10 more times with verbal phone contact to have been told it was shipped and I would be receiving the tracking info. Only problem, I never gave them my address like I said because I was going to be picking it up. Oddly enough if you can believe this, one of the times I called to ask again for the tracking info I was told it got returned because of insufficient address details. You think? That's because they didn't have a clue what my address was because they had never asked me for it. I think after as many attempts as I had made (after not having my drone for two months) to find out what was going on with my drone, the owner finally shipped it USPS and sent me a tracking receipt. Of course I was excited by this point knowing that I had been told that everything had been repaired and was as close to brand new as they could make it. I received the drone and opened it up to basically find that 1.) the landing gear never got replaced and 2.) the cracked piece by the arm that had been discovered and was going to be fixed never got fixed. I attempted to call MXT and to as kindly as I could figure out what was going on in the midst of my major disappointment. The fact that it never got fixed wasn't the owners fault, he "thought" the work got done. I let him know that wasn't acceptable and he continued to push the blame on "the drone repair guy." If you own a business and you are the one who accepts an item for repair and you have your business' name on it, you better hold your people that you farm these jobs out to accountable and should inspect every job to ensure it's completion and operation before it goes back to the owner. I'm no fool and wasn't born yesterday. I know the reason why they wanted to ship it to me was so I wasn't standing in their "store" when I discovered that after more than two months the drone was not repaired. If I would have driven down to Westland to pick this up to then figure out that I was being lied to all along the way, I would have been even more disappointed, so thank you for sparing me that experience. I probably should have trusted my gut from the moment I pulled into the parking lot of this establishment. I should have never let this go on for more than two months only two still now be left with a drone that isn't repaired. No one enjoys being dragged through the mud or put through the wringer. I didn't need to be lied to and didn't need this level of dishonesty and then to have been hung up on twice when I called to voice my frustratio

Great service and great price. Very knowledgeable and fixed my Samsung s23 ultra charging port…read morewithin a few hours. Highly recommend

Wow! What a great…read moreplace...don't go anywhere else...Nassar replaced my hard drive and I was in and out in four hours...this also included Nassar answering my barrage of questions...I thought the price was really reasonable. Patrick W.

there are two men working in the always alone they take your computer and say they can't fix it…read moreand sell you another one that little while later they say they fix and then don't call you weeks at a time when you go into the store to pick it up as a single white female these two big males bullied me out of the store, calling me offensive names, calling me all kinds of things and until I got into my car and left, I would not suggest this business for anyone