I have been sending Work orders or calls to Rachel Casillas and to RowCal regarding issues that the…read moreirrigation doesn't come on. It has been three years and they ignore me. I think the problem is the RowCal representative named Rachel as she makes promises that she doesn't keep. She claims she returns every phone call and she doesn't. She says she will reimburse me the expense to repair my clogged drain pipe and she didn't, and she doesn't know our bylaws when issues come up as she told us incorrect information about getting things passed. We started out with good management representative, but for the last 3 years we have a representative that has caused a downturn. Nothing gets done now and the association is looking shabby. I could go on, but I don't want to waste your time reading.

I am a homeowner in Oak Ridge Park, and Rachel Casillas has been our RowCal HOA agent for a number…read moreof years now. She has responded promptly to my concern as to lawn care, mowing, and snow removal issues, informing the vendor of the specific details involved. Some of these were evidently contractual missteps on the part of the vendor, and Rachel made that clear to the parties involved. She let us know early in her tenure that photographs are very helpful in remedying said issues, because it clarifies what the problems are, along with the written description. I was glad that I was available to send photographs to her. This process seems to have helped us all, homeowners and vendors alike. I have also made it a point to take photos after the fact to show the positive efforts/results made by these companies once they received the comments and communication from Rachel. I just hope they keep it up! Kathy W.

Mr. Mark Gettinger helped me in finding a great deal in Minnesota (I am living in the West Coast)…read more He also explained me in detail about the required process and paper work and prepared an offer that helped in competing with other multiple buyers and getting a right price for my new condo purchase. In addition, he communicated with the condo association and provided all required documents for set up the HOA payments on time. Moreover, he suggested to do the Mobile closing ( the notary came to my home for signing the closing paper in the closing date) which saved my time and $$$ money because I did not need to fly to Minnesota just for the closing. Mr.Mark Gettinger has provided an outstanding customer service. He commutated with my Closing company and Lender directly when I needed the information's clarification ( especially, the specific legal terminology). Furthermore, all the paper work and earning money sending were done electronically-it was so easy and accurate as well as saving a lot of my time and energy in this busy life. In Sum, the closing was done on time, and my Lender told me that they were impressed how Mr. Mark Gettinger was able to manage very professionally the condo purchase ( which is required more knowledge and documentation than purchasing a single home) and also for a Buyer who is living in the different state. I am recommending Mr. Mark Gettinger as a trustful, knowledgeable, thoughtful, and professional Real Estate Agent.

Mark's outstanding expertise in Real Estate market, pricing, required documents preparation and…read moreregulations helped me in purchasing of a real great deal property. He is acting fast and confident. I am highly recommend Mark.

Our realtor recommended Complete Management Services to help us find tenants for our townhome 2…read moreyears ago. My wife and I wanted to handle the management of the property ourselves, but definitely needed help finding renters and drafting a lease. Jenney Larges not only found us renters inside of a week, she provided us with the tools and information we needed to function as landlords. She was quick to respond to our calls and emails, and answered every question we threw at her. Jenny's knowledge and expertise were matched only by her friendly, yet professional, demeanor. We had such a great experience with the first time around that we did not hesitate to call her when we needed to find new tenants this year. As before, she found us a great tenant as expeditiously as possible. I would recommend Complete Management Services to anyone needing assistance with their rental properties.

I will most likely rent directly with a broker next time around. Talking with staff was…read moreoccasionally challenging. Having to resolve issues with tenant's was occationally difficult. After selling, association fees increased for all home owners.

It's interesting that I just happened to stumble upon PPM's page as I hired and fired Aaeoosh…read moremyself. He deserves negative stars! And for Aaroosh to be appalled by the negative reviews is just hilarious. We asked to meet with Aaroosh and he always had an excuse as to why he was unavailable. The tenants ended up finding our contact info and reaching out because Aaroosh was MIA. Thank God for good, ethic tenants or we would've been screwed. Your best bet is to believe all the horrible reviews because each one is TRUE!!! He's a fraud and vacationing is his priority. Believe Peter, Sunny, and whoever else posted a negative review. Your home is a major investment. Don't waste your time with this fraud.

Do not recommend renting properties or hiring this company to manage yours. Already noted here that…read moreAroosh is negligent and lacks professionalism. When we moved in to our Saint Paul rental back in 2020, the previous tenant had just moved out an hour prior and it was disgusting. We were told to call a cleaner or do it ourselves. Being the summer of Covid during George Floyd protests, we had to do it ourselves and let me tell you... the amount of hair, cigarette butts, grime, etc was appalling. We were compensated $200 for our labor. Aroosh left the company and Tyler took over. Way more professional and responsive, we were hopeful things would get better. I'm sure for property owners, he's great, but we were screwed upon move out and got only $57 back from our deposit. Was not expecting the full amount but got charged $600 for cleaning (cleaners from PPM) and almost $300 for flea treatment. FLEAS?! We did not have fleas and left that place 100x cleaner than how it was received. Renters, beware. Another company to nickel and dime you when it's time to move out, and not take care of the most basic things. Property owners, if you care about finding and keeping quality renters, do not hire them.

This review comes a little late, but we love our house!! Taylor was patient and lovely throughout…read morethe whole process. We are first home buyers and she made the experience fun and memorable. We saw many houses till she helped us found The One. She is fantastic! 2 1/2 years after moving in and we could not be happier. 10/10 she is the best

We worked with Taylor on selling my Dad's home. She was available to meet with us and go over any…read morequestions we had. We were able to sell the house without any problem, it was a smooth sale with Taylor on board!

Talked with Jelou Quillan. He was very helpful and patient…read more He took the time to make sure I understood what he was telling me and was very polite and informed. Sincerely Phyllis Edwards

I had questions and they were answered genuinely! Great and friendly staff, they were able to…read moreexplained what I needed!

I rent a small studio apt in a building called Brownstones near downtown Minneapolis. The Manager…read moreJohn is fantastic! I always get a text or call answered almost immediately. They have a maint man named Bill who is top notch. I've ben associated with property management for many years and In Motion is a very professional company.

The building I live in was recently acquired by In Motion Properties. In the past few years of…read moreeconomic turmoil, I've heard horror stories of apartment owners not paying their bank loans, people getting evicted from their apartments in the wake of a bad sale, etc...needless to say, I was a little nervous about how the whole change in ownership/management would go. We received all kinds of great information from In Motion, including a timeline of how things would go, information about the company and our new building manager, and new rent payment options. They have a FABULOUS online rental payment system set up. They even take payment by credit card - hello, cash back rewards! In Motion kept the same caretaker on site, which was a nice addition to making the process easy on everyone. He has been the caretaker for a while, so he didn't have to find a new job or home. A big bonus for all of us is since he's been there a long time, he was a great asset to the transition team. Plus, he's an all-around great guy. Friendly, helpful, and an excellent handyman. What prompted me to finally write a review about them is this: I had an issue with my internet service that is moderated through In Motion. I sent an email to the property manager, and he called back within a few minutes. We had a good chat about the overall situation, and came to a good solution. All within the span of about ten minutes from start to finish! If you are looking for a place to rent that is well-managed and well-taken care of, I highly recommend that you consider In Motion.

I have lives at the California Drive apartments for almost a year. I have had no problems while…read moreliving here and sad to leave. They are very responsive to emails and maintenance requests. They are always updating and upgrading the property with plenty of notice, both by email and notices on each apartment door. They have a lot of community events that i was unable to attend because of my work hours, but it's really obvious that they care about their tenants and promote an atmosphere of community. Jami is a gem and has been patient with me as I had my first apartment living experience.

terrible company there were mice in my unit for 2 winters and they did nothing for me, set a few…read moretraps but refused to call exterminator, it was a health issue, then they sold the building. useless!!!!!!!!

The billing department is run very well. The staff is helpful and prompt with their responses.read more

Our area, The Seasons in Woodbury was hiring them to manage the HOA in my neighborhood for few…read moreyears. They have done a horrible job of taking care the landscape in our area. Trees and flowers died each year due to lack of watering, trimming... Grass only cut once every couple weeks. Each year the HOA is increasing without the proper care they put in. They are overcharge $10 late fee for HOA even you paid them in full. They sent us a letter but do not have a proper bill pay to. Called Michael Mattson, the name on the letter and left numerous calls and they did not even care to call back to resolve the charge since it kept adding up and now even charged extra $20 and threaten us with the letter saying my account will turn over to collection while I already paid them $227 for this year. I will talk to my area representative and better find another one to manage our area. This is a horrible company, just like others saying, do not work with them.

This service does not stand behind their products. Bought a washing machine that does not work and…read moreseller Daniel Mathias Conroy Jr. will not return messages or my money. Scammer.