Easy to do Business with....service scheduled quickly, repair tech was amazing and reasonable rate…read more I really like they service both Plumbing & HVAC! Please give them a chance!

My furnace started to have problems, kicking on and off. Being almost 0 degrees outside and a…read moreSaturday, I was preparing for a big bill for after hours service. I called a few places and no one had availability. Superior was my 3rd call and I spoke to Kevin. He spent probably 45 minutes with me on the phone, diagnosing the issue with my furnace - a faulty igniter. After he told me he probably didn't have one as my furnace is uncommon in Michigan (a Lennox), he directed me to a store where I may be able to find the part. I was able to find the part, and with his guidance, I was able to install the part and spent about $30 in total. This type of service may not have earned Superior any sales yesterday, but it earned them a customer for life. I will definitely be going to Superior when it's time to replace the AC, hot water heater, and furnace.

From the women at the front desk, to the technicians and the people in the parts department, they…read moreall stive to gve you the smoothest, most professional care and expertise available for your heating and cooling needs. I needed a part ordered as quickly as possible for family coming in from oujt of town. THe furnace problem was diagnosed on a Friday and by Monday, their office called in early to have the part installed nefore my family arrived. Josh, the technician was kn owledgable and extremely thorough in figuring out the issue with the furnace, M onica and Trisha at the front desk kept me apprised of when the part might come in and made sure that it was installed on the very Monday my family arrived. THe installation wnent smoothly, it was explained clearly and eveyone involved made an upsetting situation go smoothly. I would highly recommend this company for any heating and cooling needs you might have. DEveryone involved made this ecperience a good one. I have used them many times and have found them easy to communicate with and very prompt in getting service people out to your home. Carol Lipsitt

Overpriced. Don't buy Bryant from them. They have screwed me by over charging a repair too many…read moretimes. A transformer replacement that part costs $105 and labor at $120 for an hour cost me $450. Then a capacitor for the AC unit again $20 and another hour labor, this was $650. Right. So avoid these people.

They did a very good job installing a new heater. Quality product, on time and professional. Very…read moresatisfied.

Noble Heatinf and Cooling's service call was timely, professional, and resolved our HVAC needs. I…read morewould call them again and do recommend them.

Excellent work and service. I had a new furnace and AC installed for a fraction of the cost of…read moreother local service provider quotes. Not to mention they chose the proper sized unit for my house instead of replacing the oversized one that was already in there. Every other company just wanted the work, didn't care about the customer. There was zero sales pressure and a full education on what I was buying. I had such a great experience I continue to refer Krane, and am now having them come out to service my rental property. Prompt, Professional and very consistent. Highly recommend

They helped me out in an emergency situation quickly and professionally. The weekend after-hours…read morereceptionist and HVAC tech who repaired my system were both very helpful.

Had them out through the utility service plan for a maintaince furnace check. Very well pleased and…read morevery thorough. Will use them again for my ac in a month or so.

Updated down to one star. Three days later, they call to "confirm my appointment" I said I don't…read morehave an appointment. When I called back to confirm the cancellation, the person on the other end chose to blame her AI system, then the call service... not an apology, not trying to rectify it... just a 3 day late appointment and an attitude. 2 stars because people on the phone were very nice... but it would have been great if they kept an appointment or their word on the phone in 85 degree weather. For reference, here is my experience: - booked appointment last night due to the emergency nature, agreed to pay additional cost for a service call - right after, I received a confirmation email - considering how everyone else in this business seems to see appointments as suggestions, I decided to call in and confirm just to be sure at noon (apt from noon to 4). - person on the phone who was great told me that he saw the appointment but there wasn't anyone assigned to it. He said he couldnt do much but he would call dispatch urgently and then get right back to me. - an hour later (25% of the appointment window), I hadent heard back so I called back again. - the weekend scheduler (who was very nice) was unable to see anything or transfer me to anyone else. So on a long weekend, 85 degree weather, air conditioning out and set an appointment with $170 weekend service charge (give or take) scheduled, we didnt call anyone else assuming that this company kept its appointments. Happy Labor Day to you too!!!!!!!!

Electricans Barak, Noah & Nate have been to my home several times to install Ring cameras, a Ring…read moredoorbell, fixtures, replace bad switches & plugs, an electric stovetop, etc. They provided FANTASTIC service! They are all extremely knowledgable, personable, work quickly and gave me very fair prices. They genuinely went out of their way to help me. Everything they installed works perfectly. They exceeded my expectations.

I've been using FH&C for a number of years, including today for a non-working home A/C unit, and I…read morewasn't disappointed once again. The technician quickly found a bad A/C capacitor and didn't try to push anything I didn't need. He was very professional, friendly, and got everything up and running in short order. The prices are fair, and I never feel like I'm being sold services or parts I don't need. I highly recommend FH&C for all your HVAC needs.

The water heater was installed without a required drain pan beneath the unit and without a drain…read moreline to safely discharge water to the exterior in the event of a leak. These omissions expose my home to unnecessary risk of water damage and do not meet applicable plumbing code requirements. In addition, Elite Plumbing failed to obtain the required plumbing permit before performing the installation. As a homeowner, I relied on the company to perform the work in compliance with all applicable codes and permit requirements. I later learned that no permit had been obtained. After discovering these issues, I contacted the company and requested that they correct the deficiencies or provide a refund. I spoke with Ari, but my concerns were dismissed, and my request for a refund was refused. Despite giving the company the opportunity to resolve the matter, they have not done so. I hired Elite Plumbing with the expectation that the work would be completed professionally, safely, and in accordance with Michigan plumbing codes. Instead, I was left with an installation that failed to meet those standards and required additional time and expense to address.

Ari has developed a great company focused on customer service, communication and expertise. I had…read morewhat was a leak from the powder room and Ari himself came out within 30 minutes and root caused the issue. In addition, I received a quote to replace a valve on my ac system which was going to be quite expensive. This quote was extremely suspect and I asked elite to evaluate and the issue was not even related to the suggested fix quoted by the other company. Turns out Elite was correct and they fixed the problem. Company oversees with a lot of integrity and I highly recommend them.

What a bunch of thieves who prey on the needy. I know this world is about supply and demand,…read moreespecially when your heat goes out in 18 degree weather on a Saturday morning but charging a premium on that service makes me sick. I don't know how this place has such good reviews. I just got a call back from the guy and he wanted to charge me $180 and hour for labor and also just to come out and check out what is wrong with our furnace. Maybe they do a good job on servicing and fixing your heating and cooling but there are a lot of places that do a good job too without ripping you off on the labor end of things. I called Prime Time Heating & Cooling instead and it was $69 for the service charge and they came out within the hour to fix everything. AAC, this is a poor poor way to treat people who are in need knowing they need heat on a cold winter's day. Be careful of these guys everyone.

I had an exceptional experience with AAC Services. First, I called their company late on a Sunday…read moreafter my furnace went out. I was able to talk to someone right away, and they offered to come to my house immediately. However, as it was after hours, my home warranty company wouldn't cover the visit, so they set up a convenient appointment the next day to meet with my work schedule. Sul Salam was the technician who came to my home to address the issue with my furnace. He was incredibly friendly and professional. He identified the issue with my furnace right away. When my home warranty company tried to give him the run around over the phone, he was very persistent and advocated that they cover the visit (which they ended up doing, thanks to him). It didn't take him long at all to diagnose and fix the problem with my furnace, and he actually spent the vast majority of his visit on the phone with the warranty company. He didn't charge me for the extra time it took to ensure that the warranty company covered the repairs. If I ever have any other heating issues, I will definitely give AAC Services a call, and I will request Sul Salam by name. I highly recommend this company.