Love this place, the selection and customer service are exemplary. I'll always choose a 30 minute…read moredrive to Marshalls to find what I need over going to the closer places.

If you can't find it at Lowes, or Homedepot, and you want it real bad... this is the place for you…read more Massive hardware, tool, and electrical/plumbing selection. Very rarely let down here.

Still a REAL hardware store, like a huge Ace hardware store. With Lowe's & Depot going more wtf…read moreWalmart/Sears more and more every year-- it's great to see a place I can still buy quality products and tools that aren't the big chains exclusively owned shitty Chinese knock offs. Thank you Sutherlands for not sucking!

Employees were very nice and helpful…read more I had never been inside of a Sutherlands before, but came inside after looking at some of their plants outside in the parking lot. The front of the store seemed like they were renovating a bit or moving displays around. They have a small area there in between the restrooms that is a single dog washing station! They seem to have a nice selection of different products, and had I not been in a rush, I would have loved to look around more.

This place is full of things you didnt know that you need. Ive bought surgical gloves, carabeaners,…read moretow hitches and a small saw here. Everything Ive bought from Harbor Freight ive really enjoyed. The bad: If you need help, forget it. I've waited in line for 15 minutes as one person bought one item in front of me. The store is great but it seems to be under staffed. The people who do work here dont seem the brightest bulbs in the box. My advice to avoid problems is to read the product reviews before you buy something. Know what your looking for and you should be fine as long as you dont get stuck in a line.

Easy to get to, affordable and not to crowded. Wide variety of tools and other items. They were…read moreout of a lot of stock though.

Over the years. I've come to appreciate the Home Depot chain, and this link in that chain has got…read moremost of the things you'll need to work on your apartment, house, etc. Tip: The aisles are logically well organized, but where to find whatever is driving your visit here that day is far from obvious. For this reason, you shouldn't be shy about asking any of the employees you'll run across inside the store for help finding something. As far as prices go, they're middle-of-the-road here, but you'll sometimes find some really great sales, and occasionally you'll run across some clearance items scattered throughout with price tags that can take your breath away :-)

Last time I was here it was busy so that mitigated the poor service. Today was the exact opposite…read more Store was not busy and still couldn't get help. After locating one of two items I came to purchase I located an employee to ask about the second item. He said they probably didn't have it. He didn't offer to look it up in inventory, nor did he offer to check the warehouse. Left disappointed again.

When we got here at 2pm there was no carts to put our baby in so we had to use the flat bed which…read morewas very uncomfortable. Garden section wasn't full restocked, cashier was very slow longlines. The trees and plants look like they need to water them and take care of them more often. Store is clean but not one of the best Lowe's I been at in this state.

I don't even know where to start. I never had a problem when I shop in the store. But I ordered…read moresome stuff online to be delivered to my apartment and their idea of delivery to my second floor apartment was to leave it outside at the bottom of the stairs... mind you there was no door or gate between where they left the items and my actual apartment door. They weren't little items either, which is why I asked for delivery to my apartment (not in my apartment, but to my front door)..... so they left 2 toilets and a bathtub at the bottom of the stairs, didn't ring my doorbell or let me know if anyway that they items were delivered. Besides that, did you know that when you order something online, they will charge/return your account many, many times? They explained that it's some kind of hold they do. But I have over 115 different transactions on my account. I think that's excessive. THEN.... when I contacted customer support to ask if the rest of my order was going to be left downstairs...... they couldn't give me a straight answer. The Chat person disconnected when I pressed for an answer and the customer service person disconnected the call as well. So customer service is lacking to say the least. So ONLINE BUYER BEWARE.... If you ask for delivery to your actual apartment.... it may or may not get there. They will leave it wherever.

With all of the gun violence in America, it's disturbing to stand at the checkout counter and stare…read moreat boxes and boxes of ammunition, and children's BB guns teaching a future generation that guns are toys and something that can be played with. While clearly, this is normal for owners and managers of this Ace Hardware store, they clearly have no idea of the Progressive clientele of this uptown area. I grew up hunting and fishing and so I'm no stranger to guns but have come to realize that the world would be a better place with fewer guns and ammunition. I'm very disappointed and will likely make more trips out to Lowe's to avoid supporting this store.

The guys in the hardware section are awesome! They are always very helpful and get the right size…read moreat the best deal possible. Highly recommend this ace store.

Had to replace a specialty valve in our plumbing system. It was going to be several days before I…read morecould get one from the manufacturer. M-One was recommended and on checking with them I didn't have much hope but to my surprise they had the exact part. When disassembling components I found an additional specialty part that was also in need of replacement. Perfect luck right ? This time 5-7 days before I would receive it from manufacturer. I didn't think there was a snowballs chance in hell they would have this part but figured why not give them a call and to my "absolute" surprise.. they also had this exact part. Outstanding ... Can't thank y'all enough. Saved the day and system was up and running that day instead of a week down the road. Again..... thanks very much.

I was referred to this store by another plumbing supplier. I was having issues with an old tub…read morevalve and they couldn't help me. From the street you'd have no idea that this was a store. But when I walked in I was greeted by Lou. I expected what was happening and he knew exactly what I needed. He helped me rebuild my value and expanded the reasoning for the issues and how it should be installed and why. The customer service I was given was 10/10. I'll be back to this place for another other needed parts or plumbing fixtures.

Always has what I need. Have been my fastener supplier for twenty years. Highly recommend themread more

I needed new fasteners for the lower valance for my 04 Dodge full size. This great company had what…read moreI needed, and much less expensive than I had any reason to expect. If you need fasteners, shop here! You won't regret it! Thank you for the wonderful service.