Work was started on my project in February 2025 and is still ongoing 14 months later in April of…read more2026. I was promised a 4 to 6 week start to finish on this job. Juan's and his workers were rude and incompetent. Juan was often rude and one time was actively hostile and acted like he wanted to fight me. Juan's workers told me they had never done floors before. His workers continuously made mistakes (not cutting the flooring correctly, they had to buy extra materials because of mistakes, not using the correct tools, hiding mistakes, causing more damage, spilling stain in my concrete , not cleaning up their messes, leaving front door open three times when they left), they were often hours late or would not show up at all while I waited around all day with no one following up with me, eventually Juan avoided all my texts and calls as well as Broughtons. Juan was openly hostile on one instance acting like he wanted to fight after he had to fix a damage that did to my counters I had told Broughton numerous times that I was uncomfortable with Juan and his workers because of all the incidents but he said Juan had already been paid so Juan needed to fix the work. Broughton told me there would be no further payments needed from me if we continued to use Juan's company to finish and we only partially fixed mistakes and didn't have to redo the entire flooring and baseboards and I didn't leave a bad review, BBB complaint or complain to the insurance company or the owners of the company. Broughton later had told me that Juan had been lying to him and Juan stopped returning his calls then Broughton stopped responding to my texts and calls so after 2 months of no contact I reached out to other companies for estimates to fix the job that AllKlean had not finished. If Broughton and Juan were fired why did no one from All Klein ever contact me? Even during and after I hired the Idaho handyman to repair some of the work that left damages to my house, no one from AllKlean ever contacted me to check up or follow up. Broughton left the job unfinished and my new floors, baseboards etc damaged, with material left in my garage taking up needed space, my bathroom was left with the sink and toilet unattached for months until I hired someone to make my bathroom usable and my furniture in the garage or out of place because there was no flooring or damaged flooring in parts of my house. I hired the Idaho handyman to finish the job since no-one from AllKlean Klean would call me back and fix these issues, who said they can only do a "Bandaid" repair the replace entire flooring and baseboards to complete the job properly. The employee of the Idaho Handyman who did repairs wife works in AllKleans billing department. 3 other companies that came that give me a estimate to complete the job that AllKlean was supposed to do said it the entirety of the floors and baseboards and bathroom sink had to be replaced to fix properly. In October 2025 I received a final bill even though the work was not completed. I called and told the female in the billing department that answered the phone that work was not done. She put me in touch with the person that took over for Broughton. This person told me not to pay anything until after he and the GM came out and inspected the work that was done and both he and the GM would come to my house to inspect the job. Neither he nor the GM came out or called me to inspect the floors etc.. I called back after a week of not hearing from anyone and was told by a female from the billing department that she couldn't get ahold of the person in charge of my account but she would leave a message for him to call me. I never received any sort of correspondence from anyone regarding my job until the end of April 2026 where I received yet another bill saying that the work was completed (it's not complete after more than a year). I called Stephanie from the billing department and explained to her what was going on. She apologized and put me in touch with the guy that is charge of my job. I told him what was going on and he said that both him and the GM would come out this week to inspect the job. Which ironically is exactly what was told to me in October of 2025 and no one ever reached out to me or came by then. I understand that both Juan and Broughton were fired for the incompetent work they did. Since Broughton was fired why did no one from AllKlean ever reach out to me to regarding my job? I received no voice mails or emails or texts from anyone other than the billing department since Broughton was fired. I talked to the new person that replaced Broughton to oversee my job twice in the 8 or so months since Broughton was fired and both times it was I that reached out to him both times after I received bills that the job was done when it isn't done.

We had a leak inside our wall from a split air conditioner condenser line that had broken inside…read moreour wall. We had AllKlean come out based on the reviews. From the moment the salesman they sent our started talking, I could tell he wanted this to be a much bigger job. Since it wasn't going to cost more than a few thousand for the mitigation, a few thousand more for reconstruction and the mini split wouldn't be covered anyway, we decided not to file a claim and took them up on the 0% for 12 months loan. At the time I advised the salesman (Tyler Fox) that I had a preferred company for the new mini split and did not want to use the subcontractor he suggested due to a previous negative experience. He assured me that would be no problem as long as my preferred company would agree to subcontract under AllKlean that way they could use the funds from the loan to pay the subcontractor. He also gave me his card and assured me he would be available if I had any concerns. THAT WAS AUG. 9TH. The mitigation was completed Aug 13th. I was told that Blake from reconstruction would be contacting me within a day or 2 to schedule the reconstruction ( 2ft by 6ft hole in my upstairs hallway? about 20 square ft of flooring replacement, 2 new pieces of trim and a can light replacement downstairs with about a 12 inch area of ceiling that needs to be texture matched). I never recieved a phone call from anyone in reconstruction. I signed off on my bid for a new mini split on Aug. 15th. I never heard back from them to schedule the install. I called Tyler Fox on the 20th to find out why no one had contacted me and we had been waiting almost 2 weeks in 100 degree heat and no AC when our chosen subcontractor had said that once we signed the quote, they could get us scheduled within a couple of days. I never got a call back from Tyler or anyone else at AllKlean. I then called the subcontractor and was told they had reached out to Tyler to schedule payment for the minisplit and were told he would not approve those funds until the reconstruction team had finalized their bill. There was enough available credit to pay 3 times what the reconstruction should cost. There was absolutely no reason not to pay the subcontractor. So, now he will not answer calls or emails from me or the subcontractor. We have tried several times. I have also called into the main office several times since The 20th to try to get this resolved as the top floor of our house is extremely hot and we just want that ac unit to be installed. After complaining that I still hadn't heard from the construction team more than a week after I had been told they'd contact me, Blake finally called me back to schedule a consultation on Thursday the 21st. I told him the most important thing was to get a new minisplit because we'd been miserable in the heat. He said they had to complete the construction work so they could make sure there was enough left on our loan. I pointed out that the available credit after the mini split would still be more than double what the construction costs and we wanted to get the split installed ASAP. He had 0 sense of urgency and no compassion for the fact that the heat was making our house unusable except in our primary where we have a windows unit. I got 2 quotes from other contractors that were less than 1/2 what Blake was saying the minimum would be and decided just to pay a different contractor cash for the reconstruction. I called to cancel my appointment with Blake on Friday the 22nd. Someone in customer service (Hannah I believe) assured me that I would get a call back by end of business Friday. I did not. I then sent Tyler Fox an email Friday night detailing how unhappy I am and why, requesting that the loan funds be used to pay the subcontractor and letting him know I will not be working with Allklean for the reconstruction. I waited all day Monday.and today and still have not recieved any type of response from Tyler, Blake. From the get go it has felt like Tyler was trying to find additional things to charge me for/pad the bill and when I gave pushback, all communication stopped. Am I being hustled here? That is how this feels. I know thos is a small job and the commission is probably pretty small but that doesn't mean I should be treated like an inconvenience and ignored. And the incredibly disrespectful and unprofessional way that Tyler has delta with the subcontractor is really problematic in my opinion and I think that they will be hesitant to do business with Allklean in the future. I called 3 times today and even left a vm on the owner's wifes line. I contacted someone I know who is an employee saying hey I just need a callback. He forwarded my message to Skyler his boss and that was several hours ago. I didn't want to leave this review as I hate to do that to a local company. But people should be warned as this situation could not have been handled worse.

First of all, I did not end up hiring this company as the buyers for our home elected to pursue any…read morerepairs themselves, that said, I was in the middle of negotiating selling my home and had limited amount of time to obtain a bid. Jim was very responsive and sent a crew out to bid the job the day I contacted him . I was highly impressed with the crew. They were knowledgeable and professional . Had I been the one addressing the mold in the attic, I absolutely would have hired this company. They have 5 start reviews here and on google and I can see why.

We were selling my mother's home when the inspector found mold in the attic. I called NL Jim the…read moreowner came out the very next day gave us an estimate within hours very reasonable! They actually ran into more mold then originally found they still stuck to the same estimate! Scheduled for the very next day the crew showed up on time they did a great job cleaned up after themselves very professional I would definitely work with them again Thanks Jim!! Lynn & Dave R

Beware of using this company Fleet Response formally know as the locally owned and loved family…read moreowned business Burkes which were bought out buy a large corporation from out of state. My Home owners sent a estimator to see damage mold had done to my kitchen and I wanted an all in one company that had a stellar reputation and local not a big franchise. I got caught up during the unfortunate Burkes family buyout. I checked their website out before hand and read the about us, talking about the business and also had all the employees names proudly displayed with all the great service they provided over the decades. That does not exist anymore and all the pics & reviews are old from the original owners interaction with satisfied customers. Around the first of July I had mold remediation done and my entire kitchen was gutted, my beautiful tile floors were jackhammered out, my stove, my dishwasher everything is gone only the upper cabinets remain. They do not communicate they promise to call never follow up or anything. It took over 2 months for them to submit their bill to my homeowners insurance for the outrageous price of over $6000 after I complained. I was promised a make shift kitchen sink for the interim to wash dishes, that never materialized as the months went by. I have been using my wash room down strains with the washer and dryer sink to hand wash our dishes and have them dry out on both washer and dryer with a towel to rest on. I then start making some progress and I now move on to having my kitchen finally being put back together and then telling me we cant match your kitchen lower island with the rest of the perfectly fine oak upper cabinets that was saved and covered up out of the way seriously! Well were experts and contractors we know how to talk with your insurance company and get more money. Who talks like that. I then say I want workers who can speak English so I can communicate with them if that may be the case, again your dealing with contractors and do not have your interest at heart. What's the big deal If I ask that question, it's my home and I control the budget. I had this experience down south so I am dealing with contractors who outsource out to the lowest bidder. Guess what! I hurt their woke sensitive feelings and they abandoned my family totally dropped our family in need and desperation so we can have our kitchen back, totally incredible, say I need to communicate with my doctor on open heart surgery (Kitchen) and cant communicate with me just only smiles at me. What would you do on breach of contract and lied to for months? What happened to the customer is always right huh. I reported these hustlers to my home owners insurance company and be forewarned. They don't care one bit about you only the money, there rotten to the core. The original Burkes would have never ever treated there customers like this period. This is the difference between family run and corporate run Look elsewhere do not use these clowns as they are like Kryptonite to superman.

DO NOT hire Burke's Restoration! From the time the permit was issued, it took them over 16 months…read moreto repair a roof and remediate drywall and water damage sustained from a tree falling on the house. The work permit was issued in April of 2023, but they did not finish the job until August of 2024. I've had an entire house built from the ground up in half the time. To top that off, the quality of the work was woefully subpar. Unbelievably horrible experience!

Friendly and respectful of others Not a franchise. Definitely quality work from start to finish…read more Good to know there are still local businesses, aware of personal time and reliable.

From the owner: Disaster Response specializes in 24/7 water, fire, smoke, mold, storm, and disaster restoration…read moreservices for homes, businesses, and commercial properties throughout Post Falls and the surrounding North Idaho region. Our team provides emergency water extraction, structural drying, fire and smoke cleanup, mold remediation, roof tarping, board-up services, contents cleaning, large-loss restoration, and reconstruction after property damage. Our Post Falls branch proudly serves Post Falls, Coeur d’Alene, Hayden, Rathdrum, Liberty Lake, Spokane Valley, Sandpoint, Athol, Spirit Lake, Dalton Gardens, Fernan Lake Village, Huetter, Hauser, and surrounding Kootenai, Bonner, and North Idaho communities. From the first emergency call through the final rebuild, we help restore your property and peace of mind.

DryMax was excellent! They restored my home and even helped with insurance, I cant thank them…read moreenough! I would recomend them to anyone who gets a flood.

From the owner: Drymax Water Damage Restoration was founded with a mission to help homeowners recover quickly and…read moresafely from unexpected water disasters. After seeing how devastating water damage can be—whether from storms, leaks, or broken pipes—we wanted to provide fast, reliable solutions that take the stress out of the restoration process. Our team is committed to delivering high-quality service, using the latest technology to restore homes efficiently and prevent further damage. With a focus on customer care and working seamlessly with insurance, we’re here to help you get back to normal as soon as possible.

I've hired Crazy Clean Carpet - Upholstry -tile to clean and sanitize when a tenant moved out of a…read morerental property. Their prices are competitive, they have great customer service, and the technicians are friendly. Support a local small business and save money there to the commercial guys

This review is for kitchen water damage clean up and rebuilding, a big job that lasted over a…read moremonth. I called three companies to do an estimate. Crazy clean did the most comprehensive, professional and reasonable estimate of the three. Sam was quick and reliable when performing all the tear out and drying of the damaged area. Next was the rebuild, crazy clean uses some subcontractors for this , and some were ok and some not so great, but I don't blame crazy clean for other companies professionalism. Working with Alisha in the office on dealing with the home insurance and setting up times for subcontractors, was always pleasant and professional. Overall, I had a bad flood situation, and crazy clean made the situation less stressful than I think it otherwise would have been.

I was looking forward to having them clean my ducts and my dryer vent and had a very pleasant phone…read moreconversation to get my quote and set up the service. Unfortunately, nothing about the service visit was as expected, including the quoted pricing. Here is an excerpt from the email I sent to them, which went unanswered: - Originally I was quoted a discount price on the dryer vent cleaning that I was told was a greater discount than the military discount. At the completion of the service, the dryer vent discount was not offered and so I paid more for the service. - I was also told that the service would take approximately 3 hours to complete, and then was told by the technician that arrived that it take approximately 2.5 hours. He was done in 75 minutes and appeared to be in a hurry. No explanation was given as to why the work was done early. - There was dirt and debris located in every room after the technician left. I spent almost an hour vacuuming floors and furniture to clean up the mess left behind. - The brand new filter was still accumulating large pieces of dust and dirt after the service was completed. I was told the vents were completely cleaned. Disappointed to say the least....

For five years I have used Stanley steamer for my carpets , Not anymore ! Nu look came right behind…read morethem and cleaned what they said couldn't be cleaned anymore .... The cost was about the same , but the end results are entirely different - they have my business from now on

If I could rate this company a 10 I would. We had a pipe burst in February and within 1 hour they…read morehad a team show up to evaluate and get started on the cleanup. This ended up being a large cleanup and I have to say the employees and owner worked nonstop to get our house back restored and better than it was originally. They went above and beyond in the restoration. Not only did they clean and sanitize the areas that had been water damaged, but also did all the flooring, drywall, painting and cabinet work. Our house looks amazing. Awesome Christian family and it shows in their workmanship. Thank you Eugen, Castel, Manny, Naomi, Rebecca and the guys that did a magnificent job on our house!!!

Great company and people. They went beyond what they needed to do. One of my kids bathroom flooded…read moreand I called PuroClean, Eugen came out within an hour evaluated the problem and fixed it as soon as possible. Amazing company everyone that came out I want to thank you so much. Nice friendly people they did an amazing job. I highly recommend this company if you want your house fixed asap and a great job done.