As a remote owner it was a real nightmare to have our tenet report a basement water leak that had…read moregone undetected for a while. So many concerns as to how much damage might have occurred from rot and mold. Rick was great about communicating the status of the situation; sending us pictures of the process, detailing the expected recovery steps and present unknowns, working with our issuance to ensure there'd be no surprises, and tracking the work to the estimated expectations. All in all a very professionally ran company with reasonable prices. Not the cheapest but totally worth the quality of service; the work itself and the communication of what we were facing.

From the owner: BIOGONE is a professional hazardous cleanup and removal company that specializes in the cleanup of:…read more Crime and Trauma Scenes Suicides Industrial Accidents Unattended Deaths (Decomposition) Compulsive Hoarding Gross Filth and Trash Houses Odor Elimination

We've been doing business with PuroClean of North Spokane for a couple years now and let me tell…read moreyou - there is really something special about having FULL TRUST in not just a company, but each employee. Jerome & Kevin always go above and beyond for those they are helping, whether they're customers, other businesses, referral partners, etc. It says a lot when a company not only believes, but actually lives in authenticity, fairness, and quality. You will NOT be disappointed; They have my support for life.

From the owner: PuroClean of North Spokane's staff is certified through the Institute of Inspection Cleaning and…read moreRestoration Certification (IICRC). Our certifications include IICRC Water Damage Restoration, Applied Structural Drying, Advanced Microbial ("Mold") Remediation, and Fire and Smoke Damage Restoration. PuroClean of North Spokane, one of the highest rated restoration companies in the Inland Northwest according to customer reviews on a well-known search engine, is ready to provide you with first-class customer service. We minimize our footprint while rescuing & restoring your property with efficiency, compassion, & a sense of urgency. When water, fire, mold, or biohazards damage your home or business, you need a company that doesn't treat you or your property like "just another customer" or "just another job." When you trust PuroClean of North Spokane to rescue and restore your property, you can count on clear, timely communication. You can also rest assured that we won't call it a day until you're happy with the service we've provided.

Let's start with the positives -- the customer service was excellent. I found this company through…read morea Google search and emailed for more information. They responded promptly and were able to get me scheduled quickly, all via email. In-person interactions were just as pleasant. My vehicle was quite messy (I have four kids, so you can imagine the amount of crumbs!) and also had some mold, which they were able to treat and remove from what I can tell. They even gave the outside of my car a quick wash, which I hadn't requested but really appreciated. For those curious about pricing, it truly depends on what you're wanting done and the size of your vehicle. For mine -- which included leather conditioner treatment, a full interior detail, and mold cleaning -- the total came to $571. If I'm being a little nitpicky, I would have liked the leather conditioner rubbed in a bit more thoroughly, as there were some streaks, and they did miss a couple of small spots during cleaning. That said, before I left, they made it clear that if I had any issues, I could bring it back and they'd take care of it. The small things they missed are minor enough that I can easily handle them myself. Overall, I would recommend this business -- the positives definitely outweigh the minor misses. --- UPDATE --- After posting my review, I received a call the same day from the establishment offering to address the concerns I mentioned -- even though I had given them a 5-star rating. They truly didn't have to reach out, so I really appreciate the effort. It shows a lot of integrity and pride in delivering both great service and the quality customers pay for. They insisted on having us come back so they could fix the conditioner on the seats, but since we had already put covers on the kids' seats, we had addressed it ourselves. Still, their willingness to make it right means a lot, and I truly appreciate their commitment to customer satisfaction.

Steer clear. Was told the total restoration was $500 and it was bumper to bumper. No matter what I…read moreasked, the response was $500 by the owner Brian O'Shaughnessey. Total was over $500 and we paid additional for pet hair removal. See Photo's. At pickup, they offered to complete the rear cargo area. I was suppose to wait? They offered to do an add on job free quoted as $256 but offered no refund. I don't have time to spend waiting for them to complete their job or to "make some deal". Recommend you look for other options. I certainly will on the other vehicles we have to be cleaned.