I made an appointment for an annual cleaning for my daughter and I after the cleaning I was told by…read morethe dentist I needed a deep cleaning and 6 filling's for cavities. I made an appointment for the filling I specifically told the dentist I will only use composite no silver caps. As soon as I sat in the dentist chair he tells me I'm doing fillings with the silver caps I said no I'm not I told u composite only he called the manager she began to state my insurance didn't cover composite and if I wanted composite I would have to pay out of pocket $150.00 for 3 teeth and this is with a discount. I told her there had to be a mistake I work for Transit and I have one of the best insurance I pay for biweekly. She began to say she would call my insurance company to confirm that the composite is covered this was beginning of November we are now in February I ended up calling my insurance myself they emailed me to confirm to me that my policy covers composite fillings on all teeth once every 6 months per tooth I have an annual maximum of 2,000 for all services in a calendar year. The last I spoke with the manager she said she finally spoke with my insurance and I was covered but now she is waiting for there billing department to bill my insurance I haven't spoken with them since and decided to go else where with my business because I felt this was a fraudulent establishment they lied to me and tried to charge me unnecessarily and now I went to somewhere else and I can't receive service because of the previous x rays and cleaning I'm gonna have to wait 6 months before the new place can bill my insurance DON'T GO HERE RUN THEY WILL TRY TO ROB YOU IF YOU DON'T KNOW ABOUT YOUR INSURANCE POLICY AND WHAT YOUR POLICY COVERS!!! If I could give 0 stars I would

When trying to sign up the staff is friendly and will help do a training session remotely…read more However their billing department is very incompetent. I signed up for an end of the year deal from a Black Friday sale where I bought the scanner for $8,999.99 and you had to pay $49 monthly for their scan club for a year. Well I have been trying to cancel my membership now since we have a closer lab 20 minutes away to do our crowns. Since then the person I was working with quit and this new billing department lady wants me to pay $2,400 to cancel our contract (which ended in December of 2022). They can't find any paperwork, didn't even know they had an End of the Year deal so I had to forward their own email flyer back to them to prove their own ad is the one I accepted. Anyways I agree with the other Doctor's comments on here saying their billing department is corrupt and incompetent. They will try and scam you out of money somehow even though they offer these "deals". Save your time and money. Go with Dandy labs. They will GIVE you a free $30,000 Trios scanner, a computer and a cart to put it all on as long as you send them $1,000 a month in cases which is easily doable. So forget paying Bayshore $10,000 up front and then still having to pay stuff later if you decide to not use them. Use Dandy labs with no upfront costs and save yourself a huge headache!

I can't say enough about Bay Dental Health and Dr. Antenucci, Donna and also Diane the…read morereceptionist. I had feared the dentist for years and years which lead me to dental problems. Dr. Antenucci and Donna were so compassionate and gentle and very attentive to how how I was feeling. I am very thankful to Bay Dental Health for giving me back my smile

I decided to change my dentist because my last dentist moved and the one that replaced him I was…read morenot fond of. They were professional and pleasant. Personal skills go a long way and help me to decide to continue to come here as well as my family for my dental needs. I gave it a 4 because I do think some things in the office could be updated.

Overall, my experiences with the dentists and hygienists have been positive and accommodating. They…read moreoffer payment plans for those without insurance and are willing to fix any issues that may arise, such as my incorrect tooth color.

I'm posting my Google review here as well because I don't like how someone I care about was treated…read morerecently at this place. I no longer go here and am much happier with my new dentist who actually answered my question I had and didn't try to convince me to spend thousands on a procedure I didn't need. Don't trust dr.doogan. Staff is incredibly rude. Went today for doctor's appointment. They acted like everything was a minor inconvenience and got annoyed at every little thing. Dr antonucci is such a kind and wonderful doctor. It'll be a shame to lose him as a dentist. Donna is also incredibly kind. I've known her since I was a child since I was going to the old office location for Dr antonucci. I'll miss seeing her when I come in for my 6-month appointments. Edit- they have now scheduled me for an appointment I DID NOT make for this Monday. Edit for appointment from December - decided to give them another chance. staff is still extremely rude. Dr.Doogan only saw me as a dollar sign and didn't listen when I asked why my back molars hurt when I get a migraine and that my migraines are triggered from lack of sleep. I know my jaw isn't aligned properly and I trust my actual dentist Dr.antenucci about if it doesn't bother me to not spend thousands to fix it. I get he's a dentist and he does need to make a living but maybe listen when a patient is telling you what's wrong. This is why women rarely go to the doctor because we get ignored. He asked what my migraines get triggered by I told him lack of sleep and dr.doogan just ignored what I was saying so he could make me spend thousands on something I didn't need. I had to reschedule my appointment because The hygienist had an emergency. Totally understandable. It happens but what would have been nice is if they told me that I wouldn't be seeing my usual dentist when I rescheduled. The hygienist was really nice. Office manager had called me after my first review and was very condicending and would not let me speak. She spoke over me everytime I tried to answer her question. Going to miss dr.antinucci and Donna

I cannot tell you how wonderful Leading Edge Oral Surgery in Bay Shore is.. there are no words to…read moredescribe the level of genuine professional and personal care I received in initially visiting the office, and then again, at My surgical procedure of a difficult cracked tooth (with some pieces of the cracked tooth actually under the gum line). I have to start at the beginning. In the past I've received terrible dental care in one form or another at different offices. I was already a non-complaining patient with low standards for dental care practitioners and lots of endurance for them and their office people. Until my last dental visit in Bay Shore, where an actual Instructor of dentistry at Stoneybrook (in his own office) left me very fearful and never wishing to visit another dentist ever again. He hit the nerve in my face with the numbing injection and was very careless and unprofessional. He actually greatly filed away my porcelain crown to get a tooth out next to it and never asked me informed me it said a word about it. ... but removed the entire outside of the crown on a large side facing out. (That was my experience with Dr. Calderone). And he installed a post that is now sideways with no crown because I was afraid to go back there even though i had to already pay for everything upfront. His office people just as terrible. So several years later when my upper back tooth cracked in several placesI would not get help. Then a filling fell out of another tooth nearby and bad odors occurring I just took natural herbal antibiotics to keep infection from forming over 3 years time with both teeth. Until a family member told me about her Wonderful Oral Surgeon, Dr. LEVINE. And the option she had to have general anesthesia for her complicated tooth extraction. it all went very well for her. And because I have recently been experiencing sudden panic attacks after the loss of my son, I thought maybe I could safely address my dental issues. I visited the office, ALL OF THE OFFICE TEAM was very caring, clear, and professional no long wait time. I met with Dr. Levine... he's absolutely wonderful caring and professional. No drama, very clear listened to my concerns and answered all my questions. . They offer a visiting anesthesia, Dr. Sarah Forgy with MAPS. She calls me gets my info personally and makes sure I'm going to be okay. I told her I tend to be chronically dehydrated and low blood pressure... she offers saline as part of the treatment, explains everything she's going to do very caring genuinely listening, I'm amazed. At my visit today the entire team gets me greeted me with care, positive attitude, and minutes before the procedure i started getting a panic attack. She held my hand... she switched the focus to talking about our beloved dogs... she was very professional and caring she was a calming presence. The procedure went well. I was not over-anesthetized... the office called with follow up, Dr. Forgy texted me to check in on me. I just can't say enough good things. I went from being extremely afraid of dentists after my last experience to once again having faith in seeing a dental professional. I'm so grateful beyond words. And my idea of dental professionalism has a higher standard now. I highly recommend this office, these Doctors Levine and Dr. Forgy for Anasthesia (anywhere, for any procedure that requires anasthesia). And I Thank God for the experience of having healthy dental repair with the best professional dental care!!!! I highly suggest this office and Dr s and dental team.

I had to have quite a few procedures. Extractions-implants etc. Dr. Levine and the staff put me at…read moreease(I was very anxious) and provided me with a post surgery packet which really explained what to do and what to expect. They are a well oiled machine. Procedures went well and they checked on me all the way through. they called and texted next day to make sure I was ok. This should be normal practice , unfortunately, that is not always the case. I wanted to make sure that I gave them a great review, as too often people are quick to complain. Highly recommend.

This is the worst dentist I've ever been to. I started going to this dentist once I knew I needed…read moreroot canal and my wisdom tooth taken out. First of all, the receptionist is impudent and has an attitude most of the time. I hate being there because of all the negative vibe I get from all of them. Second of all, I was in the process of getting my root canal and I know it takes time for the crown to come in from the lab but normally other dentist receive it after 2-3 week and It's been 3 months for me and still nothing. I call and call and call to set up an appointment and they never answer the phone call. I don't get why they even have one when they only use it when they want to. I had to go up there personally and ask what was going on and why they're taking forever to set up my next appointment and they apologized for the delay they say the dentist has been backed up and they're scheduled me an appointment right there. So I was calmed about that knowing I had an appointment coming up. But then when the day before the appointment I called to confirmed and the receptionist had told me that the office is going to be closed and supposively they called me to let me know and left me a voicemail but I never was informed of that. So I kept scheduling my appointments over and over and something always has to come up either the doctor wasn't there or they closed early or all day or the lights went off and they have no power. I haven't changed my dentist yet cause I just want them to finish the root canal. Once that's done I'm switching out from that dentist as soon as possible. I'm so disappointed.

This has to be the most unprofessional dentist office I've ever encountered. The last thing a…read morepatient in pain wants is to feel uncomfortable. My husband went there with tooth pain, he has a cracked tooth, we knew that he would need to go to an oral surgeon but he needed a referral. The dentist barely looked at his teeth and wrote him a referral, he felt rushed out of the office. I know that if you have pain in a cracked tooth before an oral surgeon can even take care of it, you need an antibiotic to clear the infection. My husband asked for an antibiotic and they said no. He made an appointment with the surgeon for next week, I feel bad that he is in pain and won't be able to be seen for a week. I had to call the office and speak to the extremely rude receptionist, after going back and forth she finally asked the doctor to fill an antibiotic. All of this could have been resolved if they'd written one in the first place. Don't go here, there are many dentist in the area I feel terrible for my husband that I made an appointment here for him. If I could give less than 1 star, I would.

My husband and I have been patients of Dr. Robert Stein at Bay Shore Cosmetic and Family Dentistry…read morefor more than two decades. For my three children, Dr. Robert Stein has been their sole dentist, and he has consistently created positive experiences during their visits. I am extremely pleased with the high-quality dental work and the professional manner of this practice. I feel relaxed and calm because of Dr. Stein's experience and professionalism. We can choose music or TV during a procedure with the doctor or hygienist, which also adds to my experience My root canal was quick, and I felt no pain during or after. Stacey, the dental hygienist, is great, she is extremely meticulous. Maria and the office staff have friendly, knowledgeable and accommodating attitudes. The office is modern and very clean. Heather Spottiswood

Took my wife and teenage daughter for dental check up and treatment . The front desk person was…read morevery friendly and scheduled my appt .when we arrived there they were prompt .the hygienist was great.dr stein was friendly and professional. The treatment plan was explained and carried out in the second visit.Bottom line experience was very professional and my entire family satisfied

I dread dental work, and getting my teeth cleaned is at the top of my list of least favorite…read morethings. Marianne made the whole experience quick, easy, and far less stressful. She put my anxiety at ease, and I've been following her guidance to keep my gums. I highly recommend booking with her!

If you want a superhero to do unnecessary dental work on your mouth Dr. Philip is for you! Dr…read more Philip wanted to replace an old filling with possibly a filling but more likely a crown due to "decay under the filling" without ever seeing an x-ray. I guess she has the superpower of x-ray vision. There was also talk about replacing old crowns and bridges, although not told directly to me. This is the worst dental experience I have ever had which has resulted in my loss of trust in this practice. Gives the appearance of doing unnecessary work just to make money.

I just had my cleaning and initial patient visit. I was impressed with punctuality, great customer…read moreservice and welcoming attitude of all the staff. Dr. Motola, Lily the hygienest and the receptionist made the visit a pleasure and breeze from beginning to end. Lily was gentle during the cleaning which I appreciated. I definitely recommend this dental office.

I chipped my tooth and it was bad. It hurt Dr Matola and staff where very sympathetic and…read morescheduled my appointment immediately. Great staff. Great atmosphere extremely professional and very clean. I got much more than I bargained for. Dr Matola is meticulous and a perfectionist. I really love the work they did and they really went above and beyond to bring out the best in my smile. I highly recommend them I never thought I could say going to the dentist would be such a great experience. Thank you all. Sincerely Jayson P.

We have been patients here for long time. Staff great, docs friendly and get stuff done simply and…read moreefficiently.

I've been extremely happy with Dr. Stein and Dr. Ritter. The whole staff is very friendly. The…read morehygienist gave me the most comfortable cleaning I've ever had. They did a few root-canals and crowns for me, totally pain-free. Crowns look beautiful. I needed a slight adjustment on one crown and they didn't charge me. They've never charged me for emergency visits. I'm very pleased with their services. I highly recommend them to everyone I know.