Hard to get in touch with have left many messages no return call this company is not taking…read moreresponsibility of there workers you can't believe anything they tell you about what they're going to do to solve the problem

Very friendly services, Courteous Drivers,…read moreClean Vehicles, Always on time, A1 from Day 1, Will definitely take another ride with them.

I was at an appointment here in Buford waiting on my ride when I got to witness an "above and…read morebeyond the call of duty" moment in life. A driver driving in 3D medical transport van realized that the heavy motorized wheelchair her patient was in was malfunctioning. She took the extra awesome job on of pushing this patient in her chair all the way to the elevator and then to her correct floor and on to the Doctor's office. Kudos for that driver in representing what is still good and well with society. Her humanity was inspiring.

Maybe this transport service is actually reliable and competent in their actual service, but I will…read morenever find out, since the person with whom I spoke was very obviously not interested in my family's business. I was wary, because the website listed for this company on Yelp is inactive (as in, GoDaddy is selling the domain); a different web link I found via Google search was broken; and the Facebook page for the company is either deleted or privated. It seemed as though the company was no longer in operation, but my family are having a lot of trouble arranging medical transportation for our loved one, so I called the listed number just to confirm. The first call did not go through, and I tried twice more with the call dropping immediately after connecting, so I figured the business was defunct and moved on. Imagine my surprise when, several minutes later, the number called back! When I answered, the caller did not identify herself as 3D NEMT, and I had to ask to confirm if that's where she was calling from. She was rude and dismissive throughout our conversation, told me the service would be "costly" without asking for any specifics, and provided me with a quote without asking about the pickup address, the address of the medical clinic, etc. When I asked whether they provided any additional service of assisting the patient between the bed and the wheelchair, she told me they don't, and before I could ask anything else, she said "thank you" and hung up on me. I understand if you are scaling back your business, are struggling, are no longer operating, etc. I would have understood something like "We are, unfortunately, unable to provide the service you are requesting," and I would have moved on with my day. Several other transport services have said this to me; it's no hard feelings, it's business, I'll move on. But if you truly are still in business, please understand that it's both detrimental to your operations to provide such rude and disinterested customer service when someone is expressing interest in hiring you; and it's also very disheartening to the families of ailing loved ones to be talked at with hostility when all we're trying to do is provide comfort and care to the person we love. Again, I don't know if this company is ACTUALLY still operating, but if they are, they seem to be doing a pretty poor job.

Chynna was prompt, caring, and patient. She immediately put me at ease and made the process of…read moregetting to and from an outpatient procedure with a non-family member so much easier.

From the owner: Experience Compassionate Care with Sarah's Angels In Home Care:…read morePersonal Care Assistance, Medication management, Skilled Nursing services, Companion Services, Assist with activities of daily living, Memory care, Respite and more!

Abel answered my call (without my having to leave a message and hope for a reply as with other…read moreservices )and arranged last minute wheelchair transportation for a doctor's appointment. David arrived early and was waiting for us at the conclusion of the visit. He was pleasant, courteous and the whole experience was seamless. I highly recommend Ride Aid.

I'm so relieved to find Ride Aid after leaving messages with three non-emergency medical transport…read morecompanies and receiving no responses. By that point, figuring out how I was going to get to and from my outpatient procedure was causing more anxiety than the procedure, itself. Abel gave me a quote and got me scheduled five minutes into a single phone call. He called again the Friday before my Monday appointment to confirm. Then Mark showed up at my house a few minutes early and was good company the whole way to Emory Midtown. He gave me his business card so hospital staff could call him when I was ready to be released. I was wheeled outside the door, and there was Mark in the minibus, ready and waiting. Unbelievably smooth process! Mark's business card is going in my permanent collection. This service is so much easier to employ than friends whose schedules invariably conflict with mine. A literal godsend.

Highly recommend Ms Helena McGee and the services she offers thru her company…read more Head and shoulders above any other providers! Friendly, reliable, professional, punctual. Impressive in every way. Simply the Best!

From the owner: We are currently caring for the transportation needs of elderly, disabled and worker’s comp…read moreindividuals. We provide DOOR TO DOOR, one-way /roundtrip Wheelchair/Stretcher/Ambulatory transportation. We are non-emergency so we will call on local emergency services should the situation require us to do so. Executive Care also has access to a network of language service providers who can assist with language barriers issues for our non-English speaking community.

I was scheduled for surgery and MedTrans was taking care of…read moretransport to the surgery, as well as return home the following day. I think they farm this type of transport to other agencies. The day of surgery they texted and said they would arrive at my home at 8:30 as the Doc wanted me to be there at 10 a.m. When no one arrived by 8:40, I called and was told they would be there in 5 more minutes. The driver arrived at 9:10 a.m. 30 minutes later, and the driver said the traffic was bad. I asked about her GPS and she was on her phone GPS, not an auto navigation system. The following day for the trip to bring me back home, a driver and her partner arrived and the partner was confrontational when they were 40 minutes late. I got quiet and then realized neither of them knew where they were taking me. I gave them my home address and neither could get a signal to take me home. I was not feeling well, since I had surgery. I finally googled my home address and had to talk to the driver and guide her to my house. These drivers should have an automobile navigation system which guides them better when there are traffic delays. A person needing medical transport should not have to give them directions. Horrible service!!!

From the owner: Medical transportation in all Garead more

My driver was prompt, courteous and pleasant. Would…read moredefinitely recommend this service.

TLDR: This is not the company you want to trust to transport you after a medical procedure. A…read more15-minute ride ended up taking over an hour because the owner gave the driver the wrong address. The owner who handles dispatch is very unprofessional. The nurse called him twice when I was ready for pickup and he didn't answer until I finally called myself. When I made the reservation, I said I was going to Mathews St SW in West End. The driver took me to Matthews St NE and we ended up in Druid Hills before I noticed we were on the wrong side of town. What should have been a 15 minute ride ended up taking over an hour due to the mixup. The driver told me that's not the first time the owner had given him the wrong address. I was doped up after a medical procedure, so it's imperative that they accurately record the address during the reservation and not rely on incapacitated patients to catch these mistakes. That's exactly why hospitals won't let you leave in an Uber and insist you hire a medical transport company. I left a message for the owner relaying my concerns about my experience and no surprise, he didn't respond.

have been using Allie's Reliable Transportation to get to my doctor appointments for quite some…read moretime now, and I must say that their service has been nothing short of amazing every single time. Their reliability, punctuality, and professionalism are truly exceptional I've tried other transportation services in the past, but none have come close to the level of service provided by Allie's Reliable Transportation. They are truly the best in the business, and I would highly recommend them to anyone who needs reliable and safe transportation.