Honest, did a great job and stood up for us to make sure the car was repaired correctly.read more

I brought my mustang into Ritch's Body after a mishap. Jose and his staff was great and told me…read morewhat it was going to take to get my car back to looking its best. After getting it in my car was back to me in a short time. My car looks great. I do show my car and it has never looked better. I would highly recommend Ritch's Body Shop to get your vehicle back in top shape Thanks to everyone for a great experience.

My Subaru started losing traction even when the road was only slightly slippery. I dropped it off…read moreat Ward and Son's Automotive, and they quickly found LOTS of diagnostic error codes--more than could realistically be happening at the same time. Over four days, they repeatedly cleared the codes, test-drove the car, and rechecked the system. Eventually, they became fairly certain that the problem was related to rodents chewing on the wiring. Reluctantly, they suggested I take it to a Subaru dealership, as a dealership would have the sophisticated equipment needed to pinpoint the root cause. They hesitated to recommend this because they expected the dealership would charge me a ton of money for troubleshooting. Ward and Son's charged me less than $100 for all the troubleshooting they did over four days, which I think is very reasonable. Even though they weren't able to resolve the problem with my car, I wouldn't hesitate to use them again. P.S. They were super friendly people!

The Ward & Sons shop was a life saver after getting a flashing Check Engine Light (CEL) which is a…read morehigh severity indication in between Xmas and New Years. I was afraid I was going to have to leave my Toyota Highlander up there but they were able to replace a fuse for the OBD port, get a diagnosis and replace a bad ignition coil for one of the cylinders. Daniella was very pleasant to speak with on the phone. Grayson at the desk was also reassuring in dropping off the car to at least address the fuse to get an OBD diagnosis. Huge props for these guys for getting me in and out in a few hours during the in-between holiday period. I was able to drive car back to SF without issue.

Great shop. Guys are professional and courteous, work is done right the first time. Happy that they…read moreare here, I've had problems with other auto repair shops. Beats the hell out of going to Reno. 10/10

I brought my vehicle to Auto & Tire Doctor in Truckee for an oil change and tire rotation…read more After the service was completed, I spoke with Daniel at the front desk and mentioned a concern about making sure the under-body panel used during the oil service had been properly secured. During that conversation, I happened to notice that my tires did not appear to have been rotated correctly. I had requested a tire rotation, and Daniel confirmed that it had been performed. However, upon inspecting the vehicle, I could see that the passenger-side tires had been swapped front-to-back while the driver-side tires had not. I was able to identify this because the tires on my vehicle have different tread patterns, making it easy to determine whether they had been moved. When I pointed this out, Daniel initially maintained that the tire rotation had been completed. After I showed him the difference between the passenger and driver sides, I was given several explanations regarding tire placement, vehicle handling, and concerns about the condition of my tires. None of those explanations addressed the fact that one side of the vehicle had clearly not been rotated. Eventually, another employee stepped in, acknowledged that the driver-side tires may have been missed, and immediately offered to bring the vehicle back into the shop to correct the issue. I appreciated that he took responsibility and worked to resolve the situation. My concern was not the mistake itself. Mistakes happen. What I found disappointing was the response when the issue was brought to Daniel's attention. Rather than simply acknowledging the possibility of an oversight and correcting it, I felt my concerns were dismissed and met with repeated explanations that did not address the actual problem. During the interaction, Daniel also made comments about wanting to "get this lady out of here" and referred to it being "Tuesday" while discussing the situation with staff. Whether intended that way or not, the comments came across as dismissive and unprofessional, particularly while I was trying to resolve a legitimate concern regarding work that had not been completed. The tire rotation charge was removed from my bill, and the work was ultimately completed correctly. I appreciate the employee who stepped in, acknowledged the issue, and resolved it. Based on this experience, I would encourage customers to verify that all requested services have been completed before leaving and to carefully review any work performed on their vehicle. To the shop's credit, the tire rotation charge was removed from my bill, and the work was ultimately completed correctly. I appreciate the employee who stepped in, acknowledged the issue, and resolved it. Based on this experience, I would encourage customers to verify that all requested services have been completed before leaving and to carefully review any work performed on their vehicle.

These guys are unapologetically expensive…read more I've had three negative experiences here in three visits, the first time they recommended a break service when it was unnecessary although they caught their mistake, but it cost me an extra day of leaving the vehicle there. The second time I took my Ford transit here and gas with siphoned from the vehicle while it was parked overnight. They had no response to this. Finally, I brought my wife's Tesla here today to repair a trunk latch and after paying a $275 diagnostic fee, they charged me $337 for 30 minutes of labor, Dean says it was because the technician is experienced and that is a fixed price. I would recommend going anywhere else if possible. They're the only certified Tesla shop in town, and they got the work done in a timely fashion, but as I pointed out, the prices are kind of ridiculous. They could've refunded me based on actual labor, like any other reasonable shop but instead I'm going to tell everyone I know to stay clear of this place..

Big disappointment and low quality work. They have a good…read morereviews and nice advisers (Eric). But turn out to be completely incapable. I brought my car in with 2 issues: LF tire lose pressure and sound during driving. After some up-selling agree on scope they supposed to do by afternoon: fix tire, investigate sound, replace engine oil, replace air filter and coolant hoses (well, probably need). 1. They keep car until shop close - OK it happen 2. For 5 hours they claim to spend they was able only replace oil , coolant hoses and remove stone from breaks (source of sound) 3. They was not able to fix tire (???) and did not replace air filter because ordered wrong one. 4. Charged $800 for this work - well, may be But another shop I brought car to fix tire noticed low coolant level. Looks like they did not check/fill coolant after replaced hoses. It is MAJOR ISSUE. I risk overheating engine. And as a nice bonus, greasy spots on driver seat. No comments. Bottom line - stay away.

I have a 1967 Camaro. I took my Camaro to Allan's because of all the good reviews I read…read more My Camaro needed shocks and the fuel gauge sender was bad. I bought all the parts and they said they warranty the labor but not the parts which was understandable. I had the two installations done on different days. The shocks were done quickly and professionally. The car rides smoothly and makes it enjoyable to drive. I was then quoted the price for the fuel sender installation and brought the car back a few weeks later. I returned and had fuel sender installed. They called me back and informed me that they were having issues with the installation. They had my car for a few days. They were able to finish the job but the end price was way more than the quote. After talking with the manager the final charge was closer to the quoted estimate. These guys do good work and I will most likely return for service.

I would rate them 10 stars if Yelp would let me. We drove up to Tahoe last month from the Bay Area…read morefor a family vacay and our car suddenly started making all sorts of awful noises. I searched Yelp and contacted Auto service by Allan. Juan answered the phone and went out of his way to help me. Juan and his crew quickly figured out the problems, ordered the parts and squeezed us into an already full schedule because they assessed that our car was not drivable in this condition and they wanted to make sure we were safe driving home to the Bay Area. And yes, the car has run perfectly ever since they worked on it. As a woman, I hate taking my car to a mechanic as I feel that I'm getting ripped off or that my lack of knowledge about cars puts me at a clear disadvantage. None of that happened here. They explained things, took photos, let me touch and look at the damaged parts so I understood what was going on. I was prepared to walk 1 hour back to my airBNB after dropping off the car, but they insisted on driving me. This is the best mechanic I have ever been to in my life. If we go to Tahoe again, I'm going to schedule service with them in advance. I am grateful for the entire crew that worked on my car, as they were professional, kind and respectful. Additionally, I was talking to another customer (someone who lives in Tahoe) while I was there and they told me that Auto Service by Allan is the best mechanic in the entire Tahoe basin and are completely honest. I wholeheartedly agree!

Justin and his wife are awesome!!! We showed up at closing…read moretime on Sat and Justin literally stopped what he was doing and helped us!! They were so helpful and kind and honest and fixed our truck so we could head home on Sunday. We highly recommend them!!! Thank you Justin for all you did to help us

We borrowed a friends Ford F-350 turbo diesel for a camping trip and it conked out on us. We…read moremanaged to get it to Tahoe City Auto Repair and Justin was totally amazing, ran diagnostics on it & installed a new alternator that afternoon. He saved us & got us back on the road in great shape. Awesome customer service & these guys can really fix just about anything. Highly recommend!

I wish I could give them 10 stars! Andrea and David made getting my car fixed so effortless. They…read morewere so friendly and accommodating to my crazy busy schedule and they worked with me, I literally dropped off my car and picked it up and it was like new again. My car was side swiped from my driver door to rear passenger door by a careless teenager, it was such an eyesore. They fixed it and made it safe for this mommy to be back on the road again. Thank you Andrea and David for taking care of my family and caring more than my insurance company. They quoted me for less than two other local shops I got quotes for this repair and I was impressed with the short turn around. I highly recommend them!

Brought my Spark in for a Insurance repair and they took care of me from A to Z. Left the rental…read morehere and drove off in my almost brand new looking Sparky. Shelly in the front office was of so much help. Im glad i found Streamline.

Fast, efficient, on time, friendly staff, good solid work. No leaks after the oil change, which has…read morehappened to me many times at other shops. Reasonable prices and good parking. Close to Pacific Crest Coffee and Truckee Brewing!! I was able to make an appointment same day and staff was helpful.

I brought my vehicle to Auto & Tire Doctor in Truckee for an oil change and tire rotation…read more After the service was completed, I spoke with Daniel at the front desk and mentioned a concern about making sure the under-body panel used during the oil service had been properly secured. During that conversation, I happened to notice that my tires did not appear to have been rotated correctly. I had requested a tire rotation, and Daniel confirmed that it had been performed. However, upon inspecting the vehicle, I could see that the passenger-side tires had been swapped front-to-back while the driver-side tires had not. I was able to identify this because the tires on my vehicle have different tread patterns, making it easy to determine whether they had been moved. When I pointed this out, Daniel initially maintained that the tire rotation had been completed. After I showed him the difference between the passenger and driver sides, I was given several explanations regarding tire placement, vehicle handling, and concerns about the condition of my tires. None of those explanations addressed the fact that one side of the vehicle had clearly not been rotated. Eventually, another employee stepped in, acknowledged that the driver-side tires may have been missed, and immediately offered to bring the vehicle back into the shop to correct the issue. I appreciated that he took responsibility and worked to resolve the situation. My concern was not the mistake itself. Mistakes happen. What I found disappointing was the response when the issue was brought to Daniel's attention. Rather than simply acknowledging the possibility of an oversight and correcting it, I felt my concerns were dismissed and met with repeated explanations that did not address the actual problem. During the interaction, Daniel also made comments about wanting to "get this lady out of here" and referred to it being "Tuesday" while discussing the situation with staff. Whether intended that way or not, the comments came across as dismissive and unprofessional, particularly while I was trying to resolve a legitimate concern regarding work that had not been completed. To the shop's credit, the tire rotation charge was removed from my bill, and the work was ultimately completed correctly. I appreciate the employee who stepped in, acknowledged the issue, and resolved it. Based on this experience, I would encourage customers to verify that all requested services have been completed before leaving and to carefully review any work performed on their vehicle.