I wasn't happy yesterday; I couldn't get my new CupFone's outer two cups to come off…read more All is forgiven - after several hours of fooling around with it, the outer cups finally dislodged. I have to say, though, it looked much easier in the store.

We've been using Weathertec seat covers and floor mats since 1990. We ordered two back seat covers…read morefor two cars; correct models, years, on Dec 20. There were multiple problems with the delivery; items we'd been told were in stock, were back ordered. Tracking said both items had shipped but we only received one. I called Weathertec, who couldn't find the order number. They found something under my name and said there was only one item ordered. Then, that both had shipped. Then, that the other was in transit. When the rear seat cover for the first car arrived it was far too big. We returned it. About a week later, we received THREE seat covers, two tan and one grey. All with the same model number. We tried the rear seat cover for each car and again it was way too big. Neither had a way to get at the seat belts, or use the rear consoles. Their website shows that they shipped us two items. We believe Weathertec are shipping after market universal generic seat covers that are absolute crap, nowhere near their previous standard. They should be ashamed. The only good thing is how easy it is to return things. If I could give zero stars and have it count, I would.

I had to have them order a caliper for my car since it wasn't available at the store. It arrived…read morethe next day and I went a head and installed it on my car. Everything went well till I tried to bleed the system. I couldn't get any fluid or air out of that system. So I took it over to Firestone for when to bleed the system since I taught that it was the ABS module. However they told me that the caliper was defective and it was clogged internally.... Great brand new part that was already defective!!!! Since I had the car already there I figured I would have the fix it for me since it would take O'Reilly's at least a day to get me a new one. Because of this I had to spend an additional $400 because of their incompetence. Also I when I went to return the part I didn't even get an apology. DON'T WASTE YOUR TIME AT THIS PLACE THIER PARTS ARE GARBAGE AND ITS JUST GOING TO COST YOU MORE TIME AND MONEY!!!!!!

This place is awesome! This location is the best! Staff is always nice and friendly...matt helped…read moreme out this time. I never feel like I'm being talked down to, or feel like a piece of meat coming here. Very helpful folks. I bought: Rotors Break pads Sea foam Freeon Oil Grease Gloves And air fresheners Great quality with a great price! They also have a warranty on parts. l

Terrible service. Not only got multiple bad batteries that I had to get replaced a few months after…read morebuying but they failed to install it correctly too. Went to get my gift card to recycle the battery and they said they didn't have any gift cards. Said they have been waiting on them for over 2 weeks. Ridiculous. Prices are so high too which isn't surprising, just buy thru Amazon.

Once again that come though, replaced rear wiper blade on Traverse…read more From time I walked in to when I drove away, less than 5 minutes very professional, personable and will continue coming here Thanks guys!

John is a kind and professional individual! He was quick and efficient with taking care of my order…read moreat Napa. Because of him I keep coming back!

This place was/is SKETHCY The red head manager asked me…read morefrom my break parts knowing DAM WELL they had already been presented for warranty replacement. They basically didnt want to honor their warranty part with me... Next time back to Firestone or AutoZone.. This place can kiss my AZ

My son took his car there (under new ownership now by the way) and had an error code and they said…read morewas 8000 to repair by replacing all the timing components. Then took the car to dealership which said they needed to replace timing chains, water pump, pfazers, etc same things at a cost of 4200 oem parts included. Beware of this shop. Almost double what dealer charges.

I have been to GTM a total of 2 times. It was because they are a 1/2 mile from my house. They…read moreovercharged. And literally treated me like a dumb woman. When I told them that my ex was a mechanic that changed their tune. They didn't attempt to "sell" me the additional services I knew I didn't need. It's amazing what knowing a bit about cars can do for you in the long run. I wouldn't recommend them.

I saw a bunch of bad reviews but honestly i havent experienced automotive customer service this…read moregreat in a bit. I needed a new battery asap for my car so i called ahead and they had it. Walked in and i was helped almost right away. I explained my battery situation and the young man who was taking care of me told me to pull my car up . He was out there in an instant and without delay and got to taking out my old battery while i purchased the new one inside and then brought it out to him and after taking out the old one he installed the new one in a matter of minutes and the job was done. He was super friendly and he answered any questions i had as well. Battery ran me 172$ and it came with a free installation and a 3yr warranty. Personally i had a great experience at this autozone and i will be coming back for any other automotive needs!

My fiance, his mechanic friends and I came in 30 minutes before closing time on a Saturday night…read morefor an emergency part that he needed to finish his project. Homer was extremely welcoming as soon as we walked in. He was knowledgeable and able to answer every question we had we ended staying all the way till closing time and not once did we feel rushed. We usually visit a cooperators store and only stumbled in because of the more accommodating late night hours, but after the service Homer provided this will be our new go-to store.

been retired eight years atb tom and chris highly recommended by friends…read more most calm patient person i ever met honest extremely knowledgable does excellent work i only trust tom working on my suvs so if ur looking for great service and dependable workmanship this is thee place u need thank you tom & chris

If you want to find a place where you will not be overcharged or ripped off, come to ATB Auto!…read moreThese people are honest and only want to help people as best as they can by doing great work on your car at a fair price. Tom has over 40 years of experience and his customers rave about how good he and his crew are. For expertise, fairness, and honesty, come to ATB Automotive in Woodridge.

Gary at AutoZone in Naperville checked my battery and installed a new one for me and got me on my…read moreway. Great customer service!

Excellent Service! They really helped out a single mom…read more I brought my car over for a dead battery Gary went above & beyond. I had to leave my car so my child could be picked up from daycare before they closed. He then had my car delivered with the new battery installed so I didn't have to have my child walk with me the nearly 20 minutes in freezing temperatures to get the car back from the store. I was very grateful to have such accommodating service. Everyone I spoke to their was very kind, informative & helpful. Thank you!

The workers Nicole and Victor on staff on Friday, February 13, 2026 were amazing and so helpful! My…read morebumper detached from the car and they helped me to jerry-rig it outside (in the cold) so I could drive it safely until I got to the collision shop the next day! They went above and beyond!

My rear plate was falling off my car. I thought a simple bolt would fix it. Nope! Alex S. To the…read morerescue. The man searched and tried to remove the bolt that had sheared off. In and out of the store to my car... In just a short sleeved polo in December! So nice! He finally found the right part. Found the combination of 3 tools to remove the broken part. Attached a new metal screw so this would not happen again. Then replaced the other screw to make sure I would not have a future break! All this time and legwork and crouching on the ground...for my $8.77 sale. THANK YOU ALEX S.