Bowers garage gives unbelievable and honest service. My daughter goes to UW River Falls and we are…read morefrom the Milwaukee area . She has had several car issues. We discovered Bowens garage and they have been unbelievable service. They have been understanding that we are not from the area and very kind to my daughter. Repairs have always been done in a very timely manner. One particular time I was quoted a price and when I called to pay, Mike informed me it was less. He could have totally changed the full amount and I would have never known. I can't say enough about them. I wish I had a Bowens garage in the Milwaukee area. lol Thanks for all the work

I dropped my car off at bowens auto on a Friday morning, they said they would get it done Friday…read morebecause they didnt have a lot to do that day. I waited for a call but never got one so I rode my bike to work at night in the snow. After graveyard shift I rode by bowens and didn't see my car in the parking lot. I looking in the garage and didn't see it in there either. I had an apple air tag in the car and tracked it. I know apple air tags are very accurate to the foot. I was standing in the parking lot and my phone said my car was right where I was standing but it wasn't. I called them when they opened on Saturday and they said they couldn't reach me because they didn't have my phone number! Even though I had recently talk to them on the phone. When I went to pick it up, my car had an extra 39 miles on the odometer. I know for a fact that it doesn't take 39 miles to road test the alignment. I'm thinking someone took my car home for the night or something. Am I over reacting? Is there a more reasonable explanation?

Swede and Chad are incredible! Not only do they care about your car, but they care about YOU! The…read morelove is felt, and the value is unmatched, there is no greater place to go for your car needs than Swedes Service. Quality service by quality men of integrity. So thankful for you Chad and Swede!

I have had great experiences at Swedes. Not only do they do a great job on your vehicle but the…read moreintegrity and professionalism is outstanding too. If you have a minor issue (like a nail in your tire) they will try to prioritize and get it taken care of as quick as they can. Chad is the man! Highly recommend!

River Falls Tire Co. I sincerely thank you for your skill, tenacity, honesty and fairness. These…read morefolks have earned my trust and loyalty and that's not easy for me related to auto repair shops. Thank you for taking care of Clifford and I. If you're looking for a place to diagnose and repair your vehicle look no further. Oh and Bonnie, you are amazing!

Was coming to UW River Falls to move my daughter out of the dorms. On my way I had a tire issue,…read more where the tire would go flat slowly. I called them to see if they could help me they were concerned about my safety and recommended I find a place closer to where i was, at that time. But I continued on my way. After moving out my daughter we headed to RF Tires and showed the tire. They said to give them a couple hours. We walked to the nearest Culver's and they called to say the tire can't be repaired due to the plastic piece was found in the tire. They sold me a used tire so I could make it home. Less than $45 I was on my way. Great service and I truly felt that they care about their customers

Tldr; Best service in town! Needed a car lockout service. They answered the phone right away, and…read morethe time between me hanging up and me having the keys back in my hand was less than 20 minutes -- service was friendly and fast and super affordable at only $30. I absentmindedly locked my keys in my car the night before and called a few places the following morning to have my door opened. The first place I was able to get a hold of told me it'd be a one hour wait and at least $100, but in the meantime, I called Jensen automotive and within less than 10 minutes they were at my car and less than 10 minutes after that, my keys were in my possession. Not only that, Ron the person who came to help was nothing but positive and polite. It was clear that he was actually there to help rather than just received a payout. Get this: the quicker, friendlier service was also the most affordable. The last time I was locked out I paid 120+. Today it only cost me $32 because of Jensen Automotive. Couldn't recommend more! Turned what looked to be a day ruiner to just a minor inconvenience.

Ron is the BEST! Truly does honest good work and is fun to sit and chat with. We appreicate all…read morethe work he has done on all of our cars over the years.

Not Impressed. Heard good things. On Feb 4, 2025 made an appointment online for an oil change…read more2/11/25 1:30 PM. On 2/10 got an email reminder, and clicked to confirm appointment. Showed up today and was told my appointment was at 2:30, despite having two emails to the contrary. Bottom line, you have been warned. After my vehicle was inspected and work completed I am adding additional information to my post. I feel that their service/evaluation was thorough, and their communication throughout the process was exemplary. They are going to do follow up work on my brakes and I will see how that goes. I understand that anyone can have a bad day, and I think they deserve a second chance at a first impression based on how they handled the scheduling error, and their word-of-mouth reputation.

Don't go there! Poor workmanship! Management will lie to you and send you out the door, only to…read morebreak down. They will suck your bank account dry stay away!!!! They blew up my motor took over $7000 from me and now im sueing them what a headache.

Amazing customer service, very helpful and responsive. Helped my husband diagnose and troubleshoot…read moreour furnace failing in the dead of night, -16F. Couldn't ask for more! 10/10 recommend! I wouldn't hesitate to call this company again.

Since they started at the new location they have been much shadier about pricing and repairs. Two…read moretimes I've brought in my car to check on some warning lights and been charged absurd amounts for fixes only to end up leaking fluid a week or two later. This car isn't even a decade old yet. Used to be reputable but I would stay away from them now that they've increased in size and overhead.

They are not trustworthy. Took my car in for an alignment n to see why my back tire was wearing. As…read moreI had put on four brand new tires about 12,000 miles ago. They told me I needed front brakes immediately. Little did they know that I had just changed the all brakes/rotors so they were brand new. Told me my back shocks were bad and leaked out all the oil. Is why my one back tire was wearing. (ridiculous !!) And they would not warranty this new tire if I did not change the shocks. (why would a tire be warranty for wear anyway?) At this point, I did not trust them. So I paid for the alignment and a new tire and left. Checked my shocks. They had great resistance and there was no oil leaked out. Though they were rusty, but still great working condition as should be. The alignment they had done was bad as my steering wheel was sitting at 11 o'clock instead of straight up. I took it back in. They did the alignment again. And then told me that I needed four new tires is the reason the alignment went out right away. (it did not go out right away, it was bad from the second. I drove it off their lot because it was not done properly in the first place.) This guy should have at least looked at their history before telling me that I need for brand new tires to see that they had just put on a brand new tire two weeks ago. They lie and use scare tactics to have you do a service that you do not need. I would never go back. And I would never recommend them to anyone. As I sat and waited for them to redo the alignment, anyone that picked up their vehicle in that hour and a half, they were told that they needed this and needed that. So it is common practice for them to do this to everyone. I mean come on, why would they tell me I need to change my front brakes immediately when there was absolutely no wear at all on them because they were literally brand new. Had someone else look at my vehicle. The rear axle was pushed over to the side a a little bit. They fixed the problem. I borrowed my vehicle a lot to people who need it. Someone must've smashed a curb. Anyway, was the reason for that black Tire wearing. That is why I took my vehicle into St. Croix automotive in the first place. But was absolutely nothing that they did to have a solution for the problem that I actually had. All this makes me wonder if they actually change peoples oil and filter. Or just say they did, and charge them.