Max was really awesome. He was very courteous and explained everything as he was going through the…read moreprocess of identifying the issue. He was able to reach out for assistance from your company when needed and even shared he learned something new too. Definitely appreciated him. Kudos to Max!!

Just had my AC serviced on Thursday (1 week ago). I have woken up twice in the last week with a hot…read morehouse. The tech did not clean the slime out of the unit so the overflow sensor ball floats and turns off the unit! I sent in a "Contact Us" but do not expect to hear back. (Done that before.) I will call when they open and see if they try and rip me off again with a $99 service call.

Florida Cool sold us and installed a central ac unit. Kenton said Florida Cool would provide us…read morewith a 3 year service and parts warranty with our purchase. Called Florida Cool customer service and the lady on the phone said they do not supply such a warranty and hung up. Latest update, my wife spoke to a man at customer service who said this warranty would not be provided unless I deleted the negative reviews I made. Also, it's been almost 1 month since the ac install and Florida Cool has not scheduled a permit inspection which they are required to do.

So although Florida Cool responded to us one time when we needed an alternative HVAC company…read more. BEWARE!! The technicians are trained to try and sell you a capasitor and a UV light for BIG BUCKS!! Our AC is 4 yrs old.. did not need new capasitor.. you hardly ever do.. they never asked if there was warranty, etc. UV LIGHTS now know are ineffective in fast moving air.. plus we have a high grade activated charcoal and hepatitis filter system.. we have no slow growth from non moving air. This company has expensive maintenance contracts.. but they send you pretty brochures and advertise all over! I only want to pay for good service! 2 times with their upselling for things we did not need was enough! We have moved on!!

after having poor experience with two other firms, we switched to Complete 5 years ago and are 100%…read moresatisfied. the technicians are just that competent, friendly, timely and not salesmen. Scott and his team are consistently excellent

Complete Care Air installed 2 AC units in our home in a very professional and efficient manner…read more Scott, the owner of the company was knowledgeable, answered every question clearly and was interested in providing the best installation possible. Everything from start to finish was completed seamlessly, on time and carefully in every way. We would highly recommend this company for your cooling needs. You won't be disappointed.

Cool Air Today just finished our semi-annual inspection and service. Wally Keller was our service…read moretech. Wally was on time and proficient in his service. We look forward to our next service date. Cool Air Today has a great payment plan where they take an automatic deduction each month from the checking account resulting in no payment due at the end of service, it's painless. Cool Air Today has a great payment plan. They automatically deduct money from your checking account each month, so there is no payment due at the end of service. It's painless. John Sixbey Palmira G&CC

I think they do a fine job overall and I will probably use them again but they will never receive…read moremore than 3 stars from me until they send me a technician that speaks enough English to explain to me what the issue was and how to prevent it if possible.

Great service, great installation, knowledgeable and courteous staff. Definitely recommend!!read more

They made a mistake, wasted a couple weeks of our time: including several days with an employee in…read moreour home not fixing the mistake. Finally sent someone who accomplished it in an hour. They've never apologized, or even acknowledged their poor business practices. If you want a company that doesn't stand behind their work or treat their customers well, use them.

Josh was our repair guy. You should photocopy him and send him out on every job. He was thorough…read moreand provided thoughtful recommendations. He did a great job and made sure we knew what he had done. I am not sure if he is a better sales guy or repair guy! Thx!!

Finally it's work for heat also they did work they fixed it after while thank you very muchread more

Every time I schedule an appointment they never came. I waited 3 different dates and no…read moreconfirmation from them. The air conditioner has been out for over a month and it is under warranty with them. They also had a bad leak in the coils and they want to charge to refill the faulty 1 and a half year old air conditioner. I believe it's their warranty should cover this and not the homeowner for this leak. They finally came out and replaced the 1.5 year old coils today. Supposed to be 2 guys coming but only one showed up today. Horrible service.

This close to the holiday I had some questions about my air conditioner I bought three years ago…read moreand I just thought I could make an appointment and they would come next week. They sent a gentleman out by the name of David that works for cool today and I was so impressed with him and I couldn't believe all the things that he's just suggested that the other employees had not done you know and he took his time he didn't rush me he didn't seem like he was in a hurry I feel more confident about my air conditioning unit because it's expensive I don't wanna mess it up and do something wrong he showed me where to shut it off you know if I just power off you put a new air conditioning filter in we talked about the ductwork he just was really qualified and answered every question and giving you suggestions and didn't push the sales pitch on me You know all these air conditioning companies are expensive it's sad but that's how it is but you get what you pay for sometimes he said that it was a good thing that I bought the maintenance plan I thought it was just for the air conditioner but it's a little over $19 a month And it's for my air conditioner it's to check my electricity it's to check my plumbing I didn't know that that made me happy so you know at least maybe if something is going wrong you know I could catch it before it went wrong David very qualified in and he is a good employee for that company I'm going to ask for him back I'm going to request David to come back he made me feel un pressured thank you David five stars for David and five stars for cool today!

We just had a new Trane Air Conditioner installed. Corey and Seiyen, the installers were wonderful!…read more They spent all day in our hot attic on a hot spring day, They were very knowledgeable and professional. They replaced most of the duct work and air handler. They moved the air handler to more accessible location, replaced or fixed drainage pipes that were leaking, put in anew plenum and made sure all was perfect before they left. We didn't have any idea what needed to be done, but fortunately they did! The then installed a new Thermostat which was new to them, but they had no trouble figuring it out. These guys are the best. Polite, knowledgeable, patient with my (sometimes) foolish questions! I would recommend them to anyone who wants the best possible air conditioner installation.