I found them through Yelp project among 10 others and after talking to reps I decided to stick with…read moreReddick,because of clear explanations of pricing and upfront fees. It's unbelievable but some companies required upfront deposit even before assessment of the issue. Our technician,Brian,was on time,called prior,came with shoe covers,quickly identified problems with toilet,gave us estimates and couple options to think about. I called next morning and next business day he returned and completed repair. Again on time,very professional and leave no dirt or waste after job. Prices are horribly high now everywhere,but plumbing can't be avoided,so their price point is adequate to area,but service is superb. Can't deduct star for high prices,because they are using gas and supplies which are horrible now.

Do not trust them. They came out, gave an estimate, then after paying a deposit decided they…read moredidn't want to do the job leaving us high and dry. Now we have lost time in getting the work done.

Nathan and his team are great. They are always super responsive and are very good at explaining…read morewhy certain things are happening with the system and helping navigate what work is necessary versus what isn't. Very transparent people and as a result, they have my business going forward.

I am so grateful for Nathan fixing my heating unit. I have a heat pump/gas furnace dual function…read moreunit. Another company said I would have to buy a new unit. The manufacturer would not sell me a part due to supply issues but we were able to get that part and he installed it and checked out all the other functions. My furnace is working properly now. Nathan is very knowledgeable, thorough and prompt. He saved me $10,000!

In December 2024, I had the greatest experience working with Air Force One Heating and Cooling to…read morereplace my HVAC system. Jim is very conscientious, knowledgeable and was very patient with all my questions. He explained everything and offered me several options to choose from which made me much more confident in making my decision. His prices were very reasonable and service was impeccable, he was such a pleasure to work with. I will definitely use him for my future HVAC needs.

Jim did an excellent job! After getting multiple estimates for Water Heaters, Jim won my business…read moreand I would highly refer him to anyone needing services. He's very responsive, reliable and honest. Thank you for a wonderful experience overall.

After getting a ridiculous quote from a local hvac chain to fix my hvac issue, I decided to reach…read moreout to Jim to hear a second opinion. And I sure am glad I did! I was given a FAR more reasonable estimate and the issue was fixed same day. This man is absolutely hilarious too and a pleasure to chat with. If you feel like you're getting ripped off by your current hvac team, or want to avoid that mess altogether, you TRULY cannot go wrong with this company!

I paid My Plumber $600 to fix my broken AC, and three weeks later it was 84 in my house again. They…read morecame back out and wanted $400 more to fix it. So I started asking around for reputable HVAC contractors in the Northern VA area, and was given Hoover Mechanical's name. Don, the owner, came out to my house on a Saturday, quickly diagnosed the problem, and charged me 1/4 of the price. He also went above and beyond by reviewing the warranty information for my AC unit. He was very friendly, cleaned up after he was done, and fixed the problem quickly. HIGHLY recommend using him over some of the other more marketed names.

Another great experience with Rob Gault - came for service call, on freezing weekend, analyzed…read moresystem, performed tune-up. During our conversation he noted a prior job was to design & install 200 HVACs for an entire development. Despite his modest demeanor - this is a talented professional, a patented inventor, - who can install or service any size project.

I was able to get a same day appointment for our air conditioning unit. The temperature in our…read morehome was 85 degrees plus. We are so grateful! Rob was responsive, efficient, professional and friendly. Atlas installed our unit and we had had an equal or better experience during installation. If you need service, you do not need to look any further.

Excellent service! Had a leak originating from the upstairs bathroom and Robert explained it was…read moreone of two things. He was knowledgeable, efficient, communicative and friendly. Will definitely use this company again if the need arises and ask for Robert.

We finally found a good plumber! We'll be recommending them to friends and neighbors. Not only did…read morethey fix our problems, they patiently answered all of our questions. We had an outdoor faucet that had been dripping for years. Other plumbers brushed it off and wouldn't replace it. Byrdman replaced it for a reasonable price. It was in an awkward place where ceiling drywall had to be cut to get to the pipe leading to the outside wall. They had to cut the pipe to replace the faucet. We were pleasantly surprised at how small the hole was that they made in the drywall. Small enough that we can fix it ourselves. We also had them replace our kitchen faucet and replace the leaking turnoff valves underneath the kitchen sink.

I went to bed and the air wasn't blowing cold from the vents. The next morning I realized the…read moresystem had been running all night, which is unusual. I asked an AI and it advised turning the thermostat off to avoid damaging the compressor, so I kept it off until a technician could come out. Walter diagnosed the problem as a faulty capacitor and replaced it in about 15 minutes.

My AC suddenly stopped working yesterday. I checked the AC compressor unit outside my condo and…read morenoticed it wasn't turning on when I switched on the AC. I called BlueStar and they were able to squeeze me in within a few hours. Isaac was able to diagnose the problem quickly and got my AC running. He was very professional and explained the issue. I've been BlueStar customer for several years and will continue to be one for their great service.

The technician service has always been the company strength…read more One year, post acquisition, APEX has better integrated Furr as a business unit. So, supporting functions like dispatch and customer relations are better serving the overall effort. Stay tuned...

So, I first want to start off by saying that every single technician/expert that has provided…read moreservice to us has been FANTASTIC! Fullstop. This review is based on recent experiences with customer service representatives/admin folks. So it was during calls to the main number, and we reside in Virginia. We recently had a very expensive repair for a hot water heater that severely damaged our circuit breaker box. So the techs came out, did their thing and were phenomenal. However, in order for us to submit the repairs for reimbursement with our home warranty company, we require an itemized invoice. As per the egregiously rude phone reps we have encountered, there is a company policy against itemized invoices. Like, WHAT!?! I have never experienced anything like it in the history of working with service providers. There is always an itemized invoice. However, that in itself is not the issue. First, my spouse spoke to someone who said that it is only possible to obtain by escalating to a manager. So we waited and attempted to follow-up. Each time after we both tried to follow-up, we encountered some of the rudest, most unprofessional individuals on the line. Not to mention, AGAIN, how does it make sense that you are doing work of this magnitude and cannot produce an invoice that breaks down parts and labor!?! I am certain that this isn't the first time in history that the company encountered this kind of request when customers are dealing with insurances and warranty companies. It is wholly disappointing, when you consider that the individuals in the field doing the labor intensive work can be overshadowed by the policies of the company. I literally have no idea what to say at this point, but that we will be transitioning to Michael & Son's or another provider. Because who wants to pay this kind of money to be mistreated on the backend for something as simple as an itemized invoice. Such a shame!

I couldn't be happier with Hayes Heating and Air. I called H.R.Furr and I called Snell because they…read morewere popular names in the area but Hayes Heating and Air were the absolute best of all of them. I'm ashamed I didn't call them first!!! They were the only ones who had the candor and honesty to not only give me an amazing price that the other big names couldn't match, but they treated me like family. I can't say that for any other company and they have earned my lifelong business and referrals. This father and son business absolutely top notch!

I had an amazing experience with Hayes Heating & Air replacing my 30 year old water heater and 20…read moreyear old HVAC system. Eric came out immediately when I contacted them and was able to get everything replaced within a few days, when everyone else was running into supply issues. They were able to come in and replace everything with a high quality unit and Eric was able to get me a replacement unit at a fraction of the cost of what other companies were quoting. I cannot recommend anyone more than Hayes Heating & Air as I've had neighbors tell me about their experience and cost to replace their HVAC units.

Great price and awesome coordination. Mike installed a…read morewhole house humidifier that we had purchased. He was on time, friendly and knowledgeable. I highly recommend Ashburn HVAC!

Update 04/30/26: our heat pump is wonderfully fine, worked great through the winter and spring and…read morenever needed