These guys were super helpful to us today. We had an important piece of medical equipment have a…read moreminor malfunction that required the replacement of a small electrical port. We called and described the piece to them and they were so helpful. They didn't get annoyed that we didn't know what we were talking about, and made sure we talked to the right person to answer our questions. We were able to drive over and immediately get the part we needed. That allowed us to move forward with the rest of our business day. Thank you, Empire! We appreciate your assistance and patience today!

Terrible place. Don't go. They are nice to your face but rip you off. I bought a 10' foot 2" inch…read moreconduit from them for $42 and the matching elbow for $15 and I just saw the exact same products at home depot for $21.38 (for the 10' pipe) and $5.98 for the elbow. How can they stay in business with this level of gouging? Buyer BEWARE

Yesterday paramedics had to break my mother in-law's window to help her. I brought the glass panel…read moreto Cooper's for repair but I didn't mention anything to the glass guy about how it was broken. He told me it would be ready in 20 min I couldn't believe my ears. How quickly I could secure my in-laws house while she was hospitalized was priceless. It was actually done in less than 15 min and in less than an hour, total time. Thank you!

I took in my 4' x 8' sliding patio door to be rescreened. The job was completed way beyond my…read moreexpectations. Cooper's has almost always come through for me when I need a hard to find part. I have been taking my window screens to them for years. Almost always satisfied with the results (one time the screen was not centered). Anyways, since it was a big screen and I was using my RX, I took it early in the morning, when they opened, to avoid traffic. I was told by the rescreener that they have same day turnaround. I replied that I would probably return early the next morning. By one o'clock, I received a voicemail that my door was ready for pickup. I went over an hour later and got it. Very impressed with the service. I chose the SunTex? material, I believe it's called, to reduce the rays by 80%. I was expecting to pay at least $100. Price was $60 and change. I very highly recommend Cooper's

Highly recommend. Great customer service, and very eager to help you in finding what you need…read more I've also noticed them refer customers to other businesses if something isn't in their inventory, which shows they have integrity, are confident in their business, and willing to do the right thing. Definitely will continue to go here when need be.

My electrician got his supplies from this store and I ended up going to them for my recessed…read morelighting. The guys were super nice and helpful and found me what I needed. Their prices are reasonable as well.

Service here is great. Always so helpful when you are trying to find something!!! They also make…read morefuel lines break lines and hydraulic lines. I have used that service many times. Prices are very fair.

Excellent company for Hardware and advice on Hardware. I think they have everything you could need…read moreto build about anything.

Martin plumbing supply has always provided outstanding customer service. They also provide great…read moretechnical advice. I am in property management and I'm nowhere near an expert in plumbing and I rely on them to give me good advice for whatever the problem is. Mendel and Richard we're extremely helpful to me this morning. And, bonus, they had coffee and donuts. I highly recommend Martin plumbing supply

1 star for selection of plumbing parts and customer parking in the back. HOWEVER, I will NOT…read moreRECOMMEND this business over other similar plumbing and hardware stores that have treated me with respect. 2 visits and 2 different interactions. 1st visit: The younger rockabilly guy didn't respond when I asked for the items I came in for. Brought them out and was short with me when I tried making small talk about having difficulty finding the items. Off putting, but thought that would be the end of it. 2nd visit: Came back the following day because I ended up not needing the items and wanted to return them. A different Gen X white guy was at the front. I explained that I no longer needed the items and wanted to return them. His response: "You can return them, but you won't get any money back." I was speechless by that response. I had paid using a credit card and the receipt noted that returns were subject to a 25% restocking fee. No mention of "no return" on the type of items that I purchased. Afterwards he offered me a credit, and then finally accepted the return with restock fee. He dragged his heels processing the return, even helped someone else who came in after me. His excuse: "This is taking a while because no one ever asks for refunds. Lots of steps" Extremely disappointed to finally find out for myself that the YEARS long reputation for terrible customer service continues despite customer feedback AND ownership changes (they like to mention new ownership when people speak up online). Back when word of mouth was the only way to get recommendations, Martin Plumbing Supply was STILL known to be owned by and staffed with rude and condescending people. Guess old habits die hard. Don't let their online apologies fool you, seek out another plumbing/hardware store if possible.

The best around. Customer service is on point and they take care of everything we need expediently…read more I can't imagine going anywhere else for my fasteners! Appreciate all they do.

Great customer service!! In and out within minutes. Would definitely come back for all my machinery…read morescrew needs

The wait is terrible I'm standing in line and the other customer walks ahead, he gets help before I…read moredo , our company will not be coming here , especially if you get pushed back in line because a friend or someone knows the guy at the counter . What a terrible experience for being first time customer here. 45min wait

The people here are very friendly and make it easy to find stuff very helpful with some of the…read morequestions I had about what lights to get and how would they work.

These folks are awesome. The shop is huge - showroom is a banger; very clean and proper. The staff…read moreat the front is always welcoming as well as willing and able to help with any questions you may have. Jessica has gone out of her way to make sure that our orders are on point, communicates with us on stock levels of products we use, and all around kicks butt with any request we put on her plate. Never had a less than stellar experience in over 25 visits to the store; have even learned quite a bit during my time there. Extraction is complicated to say the least and the negative reviews here seem to reflect people who have no idea what they are doing and expect Extractor Depo to teach them and consult on building their specific custom system. Unfortunately, there's no substitute for hard work and research and There are no shortcuts to this. On the other hand This company knows what's up and is down to help. Cheers!

Overpriced equipment that never performs the way they promise. Even when their own guys come out to…read more"consult" nothing meets their claims. You can get anything you need for much cheaper from other sources.