It's lovely that local hardware stores like this still exist. The customer service is phenomenal,…read moreand I appreciated the personal attention they gave me while replacing my sets of keys. It was also great to make a quick stop for cleaning supplies and be in and out in literally eight minutes. Great location and outstanding service. I'll definitely be back! Thank you.

Excellent business! The gentleman that helped me knew exactly how to figure out my specific…read moreplumbing issue immediately and sold me the part I was looking for at a great price. No one at DIY or Home Depot could help me! Wish I came to GH Hardware store sooner!

After we met Amazing Marta in Appliances we were fortunate again to meet Maricela, Designer Sales…read moreSpecialist in updating our Kitchen and Bathrooms. She was brilliant in her outline of what we needed and said we could schedule a date with her to have someone from Lowe's come out to take measurements to get started. Marta was brilliant and loved her work in Appliance and she and Maricela worked within close proximity to each other. We enjoyed watching them work together to help us make all the right decisions about what type of work we needed and then they followed up with us and gave us a plan. Maricela was attentive and very smart about her department and what we would need to get started. We were so grateful to have found two of the most outstanding employees ever....thank you Lowe's for hiring the #1 BEST employees to work with your customers. Because of Marta and Maricela we will alway shop at Lowe's in Pacoima. And, we will always want to work with Marta and Maricela. GREAT STORE...GREAT EMPLOYEES...GREAT PRODUCTS and so much more. THANK YOU SO MUCH FOR HAVING AN AMAZING TEAM OF PEOPLE THAT WORK AT LOWE'S.

One of the most uncomfortable customer service experiences I have had at Lowe's. My wife and I…read moreselected several geraniums and brought them to the self-checkout area. The cashier, Irene, was unsure about the pricing and asked us to take a picture of the garden section price sign showing the discount so she could process the items correctly. My wife went back to get the picture, but another employee, Araceli, stopped her and said she had placed the sign herself and knew the pricing. Araceli came to the register and stated that the geraniums were $5 each. We calmly explained that the sign clearly showed items under $10 were discounted to $1, while items over $10 were discounted to $5. The geraniums we selected were $9.98 each (as shown in the pictures). However, she was not willing to consider that there could be a misunderstanding. She repeatedly stated that she personally placed the sign and knew the pricing. I told her I would be happy to walk with her to the garden section so she could show us where we were mistaken, but she refused and said she was "not here to show" us anything, but "to tell you what's what." I understand that pricing mistakes and misunderstandings can happen. The issue was not the disagreement itself; it was the way the situation was handled. Instead of approaching it with patience and professionalism, the interaction became unnecessarily uncomfortable and felt like an argument rather than a simple customer service resolution. The following morning, my wife returned to the same store to purchase geraniums to be clear about prices and checked out near the garden section. Without mentioning the previous interaction, the cashier processed the geraniums at $1 each. This showed that our concern was valid and that this entire uncomfortable experience could have been avoided with better communication and a willingness to verify the information. I hope Lowe's provides better training on handling situations like this.

Ritchie from the lumber department was very helpful with recommendations and cutting pieces for my…read morekitchen cabinets. Great customer service!

I had them doing a very expensive job at my house, supposedly life warranted, then few years later…read morethings starting to break apart and even though The Home Depot got my contract and my money they started to blame one of their companies they work with saying I needed to deal with them so no warranty because either their small companies get out of business or they just tell you that you are in contract with HOME DEPOT not them, it's a common fraud these days and FTC should get on top of companies doing this, so sometimes it's better to go to a handy man instead of hiring a bigger company like HOME DEPOT - I brought them my original contract with dates and contract and sale numbers and they claim they cannot find it in their system, nevertheless less they are saying it's not their responsibility - What a Sc@m !!!

I love this store. It's like a HomeGoods and hardware store had a baby. It's really fun and…read morebeautifully laid out. Sure it's a little bit more on the expensive side than a Home Depot but it's so much easier to navigate. And there are so many people willing to help you that are real experts.

I love a trip to Ace hardware. I like it's boutique feel versus the big box Home Depots and Lowes…read moreout there. They still have everything you need for the most part! Maybe not as much selection and maybe a little pricier, but it's always super convenient to pop by if you are in need of something for that project you are working on. I love to come here for spray paint usually and plants! Though I do like to "ooh and ahh" over their patio furniture. I love how they display everything to really give you inspo for how you can do up your back yard. They also have fire pits and camping chairs, lots of pots, umbrellas, and even dog toys! It's a super dog friendly store actually. Staff is always helpful here. Parking is always easy peasy. Support your local Ace!

Huge shout out to Brandon! What a nice, kind, and helpful person! I love this store! That's why I…read morekeep coming back. The staff is so nice. They have great selection. Fair/good prices. My experience with Brandon today was excellent. And it's a really big plus that they have two gorgeous rescue kitties that they take care of and we get to see and visit. Thank you so much, Brandon... You are awesome. :-)

staff is absolutely terrible. This lady Rachelle followed me up and down the halls. She followed me…read morewhile giving me awful looks and kicked me out when I have not been doing anything.

Yesterday paramedics had to break my mother in-law's window to help her. I brought the glass panel…read moreto Cooper's for repair but I didn't mention anything to the glass guy about how it was broken. He told me it would be ready in 20 min I couldn't believe my ears. How quickly I could secure my in-laws house while she was hospitalized was priceless. It was actually done in less than 15 min and in less than an hour, total time. Thank you!

I took in my 4' x 8' sliding patio door to be rescreened. The job was completed way beyond my…read moreexpectations. Cooper's has almost always come through for me when I need a hard to find part. I have been taking my window screens to them for years. Almost always satisfied with the results (one time the screen was not centered). Anyways, since it was a big screen and I was using my RX, I took it early in the morning, when they opened, to avoid traffic. I was told by the rescreener that they have same day turnaround. I replied that I would probably return early the next morning. By one o'clock, I received a voicemail that my door was ready for pickup. I went over an hour later and got it. Very impressed with the service. I chose the SunTex? material, I believe it's called, to reduce the rays by 80%. I was expecting to pay at least $100. Price was $60 and change. I very highly recommend Cooper's

Samantha at the service desk went above and beyond for us. Patient friendly and professional. Thank…read moreyou so much. Even the little things like a coworker pointing the box fan in our direction. You get a more personal experience here than other home improvement stores.

A hidden gem of a construction store, which looks like Home Depot but with way better pricing. I've…read morepurchased kitchen cabinets and flooring here before and couldn't be happier. They also have good customer service, always ready to help. In addition, they have a vast selection of rental equipment for all home improvement needs. Will definitely be back!

Two Stooges Plumbing gone. Out of business. Was a great…read moreplace to find obsolete plumbing parts that were common to the area. A friend to the neighborhood. Sad to see them gone.

So bummed this Mission Hills store is closed! They carried the plumbing supplies need for the post…read moreWWII homes of the SFV and had knowledgeable staff who recognized every ancient plumbing bauble and doohickey I brought them. End of an era indeed!

I would have been shocked and surprised if this hardware store got anything but 5 stars on Yelp…read more Anawalt Lumber store is my go-to whenever I need to buy things that other hardware stores don't have. Employees are very helpful, attentive, nice, welcoming and very knowledgeable. They know where everything is. It has a vast selection of items that people need and everything has its own price. Some things are even on sale. Walked in yesterday at exactly 2pm and was helped by a lovely lady by the name of Isabelle. She wanted to know how she could have helped me? What was it that I needed? I told her that I needed few items for my house. After she listened to my requests, she literally walked me to all the aisles that carried what I needed. Needed a Dust Buster and they had 2 different kinds. A regular one (39.99), and more of an advanced one for ($59.99). A long broom, a Lavatory Strainer for a temporary fix until our plumber gets the actual part to come and fix my bathroom sink. Then I saw a Pop- Up Stopper. What it does is that it closes the hole in the sink for hair, food, residue, not to clog up the sink. We also needed a small bbq grill (4th of July being right around the corner). Got that too. A toolbox with all the right tools in them. Had Red and Black. Got red..one of my favorite colors. Every now and then, something breaks down and either myself or my son has to fix/repair them. Honestly this store has everything for your house, car, office needs. I also got some cleaning supplies for the house. 409, Lysol (pack of 2), and Tide. Store was nicely organized, clean and fully stocked. Aisles were very easy to navigate. Big parking lot and I believe restroom/S too. Didn't have to use them. Thank you Isabelle, Anwalt, and management for making my shopping experience easy, seamless and effortless. For all that I paid less than $160.00 including tax.

Like all True Value Hardware stores, you definitely want one in your neighborhood!…read more I don't live near this one anymore, but I was driving by the other day and since I actually didn't need to stop at a hardware store, I popped in to spend my money here. They are not one of the big box stores, so they're not gonna always have everything you want, but they will help you search every aisle to potentially find it or possibly something similar. The staff is always pleasant and the prices are always fair (based on whatever economy it is at the time).