They take ur money and don't send parts careful there on Facebook too under several different names…read moretake care ordering anything from Jersey mpartsworldwide horrible

I don't write much reviews because I'm lazy but when I write one its for good OR bad reason. They…read moredeserve a GOOD review and support. - I've known them for over 3+ years now and writing it now in 2019. (lol sorry for the delayed review) 1) Overall Service: A+++ In summary... - Mark and George are extremely honest, humble and knowledgeable people who stand by their products/work. - Extremely helpful and will give you their personal advice. - A place where it does not seem like business but guys who actually want to help out. Dead honest about this. 2) Friendliness: A+++ - As stated above, extremely friendly and good parts. 3) Quality: A+++ - They stand by their products. 4) Price: A+++ (Excellent) - They are well priced and does NOT cost an arm and leg. Extremely reasonable! I wouldn't hesitate to mention to go see them if they have parts that you might need and for good price.

Don't trust them with your money! I paid them $250 for parts for my truck and had to change the…read moreorder. They canceled the order instead of changing it then claimed that they somehow lost the money and refused to return the money or ship my parts, forcing me to file a complaint.

Given today's national chains with sometimes less than knowledgeable counter professionals, I was…read morelooking forward to the local more reliable parts store with knowledgeable people. I was treated with disdain, disrespect and arrogance from the first word of the interaction. Took me 20 seconds to realize I just don't need to deal with such BS. I expect someone else there would have been helpful but I was so taken back by the crap I was getting all I could think of was getting the hell out of there. I am sure they have good history because you can't run a store in such a poor location if you don't provide value. 20 minutes of my life I wasted and will never get back, good luck guys.

I almost don't want to review Gil's so I can keep them a secret but Gil's is by far the most…read morereliable and genuine auto shop I've been to. My family has been going to Gil's for years. They're super accommodating and James even offered to help me out over a holiday weekend when the shop was closed! I've been having issues with my tire and tried many spots in the area. I've even tried Tire and Wheel Performance on Route 17 and they couldn't find the issue. Gil's found the leak and plugged my tire in a few minutes. Gil's is no nonsense, straight to the point and very fairly priced. I highly recommend Gil's for your auto needs.

I asked for a quote for my car and they wouldn't give me one. After I asked for a quote they…read moredidn't provide, they told me my car wasn't worth it. They said they don't replace engines even though it said online they do. Horrible customer service!

Nothing but great things to say about Mike and the crew here. I got a nail stuck in the corner of…read morethe sidewall of my tire and needed to get the tire replaced. It was a Dueler run flat tire for my SUV. Its a hard tire to find and usually has to be ordered in. I had no luck finding the tire at any tire shops in the area but finally i called this firestone and Mike had one in the back. I called in the morning and Mike told me to stop by whenever i had the time. I dropped off the car that afternoon, went for a coffee and a little shopping in the shopping plaza across the street and the tire was put on in less than an hour. Over the phone Mike was really helpful and easy going. Made me feel comfortable that i was coming into his shop. When i arrived, i felt welcomed and the process was really smooth and quick. Customer service here is great. I'd recommend this shop to anyone.

If I could give a minus 5 I would. Firestone as a company is awful. After a minimum of 40…read moreemail exchanges with a promise of a call back in 3 days every time, 12-15 calls to corporate with just a machine and no return call, my problem and complaint went ignored from all angles. Started with promise of return call from regional, district, and corporate. Nothing. All started in December of 2025. Non existent customer service and hugely overpriced. And tells me I need repairs that I actually don't need. Find a local guy and give them your business. Always deal with an owner when you can.

My daughter was visiting from out of town and I realized the rear brakes in her car were worn way…read moredown. The shop was able to fit me in and get the car out in a timely fashion. The job was done well and priced very fairly. I highly recommend them and will certainly be a repeat customer.

I went for an emissions test. They were friendly and efficient. Very professional and what was very…read moreimportant, the shop and surrounding environment was super clean and organized!! I can only comment on emissions but I would recommend.

I had the pleasure to have a set of 4 new tires installed by John and his team recently. Easily…read moreset up an appointment and had tires delivered to them. Very good job, fair price, and no drama! Best of all, John went above and beyond by having my car cleaned inside and out at no charge! So, he gave me back my car better than I gave it to him. Nice. Will go to him again. Thanks John.

Best service. Best work. Best people!!!!! Would recommend them to all!!!!!! Love the conven right…read morein Wyckoff!!

Great guys who know their stuff. Dan and Andy are the best and most helpful. Their prices are very…read morereasonable. They really helped me out of a jam when I needed them.

Fantastic professional service. Friendly staff. Great work. Highly recommend…read more I looked for a place to get a dual dash cam installed for a couple of months but could not find a reputable or affordable option. Best Buy was inexpensive but bad reviews and only install their cameras. Not great feedback with install issues too. Other local auto electronics/performance shops wanted way too much for the install. $300 - $500+ to install. I even found the manufacturer of the camera system that I wanted to purchase had a local office and offered installation of their dash cams. But they couldn't install in my 2024 Honda Accord because my car was too new and they didn't have some of the needed wiring for new models. They could do it next year. I found Model Electronics after some searching. It is 25 minutes from where I live but local options in Hackensack/Paramus area did not work for me. I contacted via email and scheduled the install with Andy. Super easy. Installation is fantastic! Super happy with the results. No visible wires anywhere. Hard wired install. Great job all around. Came back a month later to get the same dual dash cam system installed in my Dad's Subaru. He is very happy with the install. Looks great. Charged a fair price to install in my opinion. Great price really. Very happy with that. They have a waiting room with drinks and a tv to kill time. Took about an hour to install each time. Quality work. Great staff. Fair price. Super happy with my experience with Model Electronics and would highly recommend them to anyone looking to get a dash cam installed.

If you are looking for a trustworthy and family orientated repair shop, look no further. After…read morehaving my car towed there and discovering damage that was beyond the scope of repair, the team at this shop treated me so well, were understanding, and went out of their way to try to assist me with the process involved. I will not forget that and I will not go anywhere else in the future.

These guys really deliver!!! Work is done quickly & efficiently!! Great communication and…read moreexplanation of work...they really take care of the vehicles and customers. Had taken my car to a commercial auto repair shop Pep Boys....complete garbage....who worked on the same problem a few times without success.... Wyckoff Auto...took care of it in one shot! It feels safe to done the car again! Definitely got to them, they'll take good care of your car!

Gruff people talking down to you. The main guy there Steve has such a poor take it or leave it…read moreattitude. they think engineering PhD's from MIT. Refuse to explain anything price is the price. Even oil change is more expensive than dealers now. They charged me $200+ for my AC repair and it stopped working in three months blowing hot air A waste of money Taking my business elsewhere and had enough if these disrespect condescending guys

I've been having issues with the starter in my BMW. I've worked in the auto industry for about 8…read moreyears and have been to all the local dealerships. This place was recommended to me by a body shop owner who also owns a BMW. I can tell you that the labor rate at dealerships is high and they usually take a long time to look at your car as well as replacing all related components to make sure the issues are addressed. You're dealership may also recommend services that aren't needed. Steve explained that rather than spending the time disassembling and diagnosing the problem, it's better to replace the ignition switch for less than 300$. I agreed. Steve said that if this doesn't work that the control module for the ignition may be the problem. I was interested in getting a spare key as well. Steve recommended waiting to make sure the issue was addressed before duplicating the key and possibly creating another issue. I agreed. The issue with the starter persisted so I brought the car back to replace the control module and duplicate the key. The new key and starter are now working perfectly. They were very friendly and knowledgeable. I appreciate that they didn't recommend any unnecessary services or escalate my bill with unnecessary labor. My used Z4 may have been a bad decision, but bringing it to Motor Works West for repairs was the right choice. Unfortunately I will have to go back to get my convertible top replaced and I recommend you bring your BMW to them as well.