The quality of service at O'Brien Hyundai matches the incredible quality of the cars they sell…read more They went above and beyond everything I was expecting! Mr. Shawn Phillips is very knowledgeable about the vehicles and takes the time to explain every detail clearly. He was always available to answer all of my questions with precision. You can tell he genuinely listens to your needs and delivers exactly what you are looking for. I also want to extend my sincere thanks to Mr. Kevin Burlin for providing clear answers and making the financing portion smooth, stress-free, and completely transparent. It was such a pleasure to be guided seamlessly from start to finish by a friendly and professional team. As a bonus, the dealership itself is immaculate, modern, and beautifully spacious. I highly recommend O'Brien Hyundai to anyone looking for a vehicle!

Another update: 5/18/2026 3/16/2026 dropped car to local…read moredealership in Quincy, IL. I have not seen the car since. They have now replaced 2 transmissions, the engine, the axle, spark plugs, and now 2 catalytic converters. Still no help from the dealership. Talked to the GM on 4/22/2026. First thing he made clear was he was not going to help until I removed my social media post. I informed him when I made that post, it was removed within 24 hours so then he was willing to speak with myself and my husband. He ended the conversation with a promised return phone call. He has yet to call us back. I have reached out since via phone and email. All I want is for someone to listen to me and help me. I have been nice. I have been respectful. I have not found one helpful person within this company. I do not know what else to do at this point.

Absolutely love this location! I went to have my battery checked after our recent cold spell. I…read morewas greeted promptly by a very friendly team member. Then TJ (Store Manager) came out to do the actual check. He was very efficient and even offered to check my alternator. He ran the tests twice as a double check - just to make sure - since I was driving out of town later that day. After this was completed, I asked him for recommendations on how/where I could resolve a problem I had encountered. Earlier in the day, my spare key had fallen in between my radiator coils and landed in the tray underneath. TJ didn't hesitate to check it out - instead of offering recommendations he dove right in - he used outside the box thinking and multiple tools. After about 30 minutes and much hard work and dedication he retrieved my key. I couldn't believe he did it and didn't give up! I was thrilled and thankful! So grateful for all of TJ's help! FANTASTIC experience all around! Great shop! Great staff! Great management! Great customer service! I highly recommend this location. Fast, friendly, trustworthy, and honest! I will be using them for all my future auto parts needs!!! Thank you, AutoZone Bloomington! Thank you, TJ!

TJ and Aaron rock. They were so patient and steady with headlight install. Recommend 100%read more

I've had Rick working on my vehicles for more than 20 years and I'm proud to refer him to my…read morefriends. I cannot think of one time that I have been disappointed in the service or repair work provided. The one time I thought he was wrong he took the time to explain his diagnosis and I have to confess, it appears that he was spot on. I will continue, without a doubt, to take my vehicles to R & R Automotive Repair.

only doing 2 starts cause they're harder to remove, these ppl really deserve NO STARS. i went…read morethere to get my coolant tank fixed on a buick encore (brand new car btw, got it about a month in advance), they had my car for a little over a month and a half, i called multiple times and every time i called the lady who answered had told me "they're working on it now, it should be done by the end of the week" i was told this for 3 weeks straight. so, i went up there to check, AND THEY HADNT EVEN STARTED WORKING ON IT! the guy i spoke with, Rick, was a complete a-hole!! i went with my brother and i feel if he was not there, rick would've been way more disrespectful. i called one more time, about a week after i went up to check on it, and they said they found more problems with my car and it would take longer to fix. i didn't buy it. looking back, i should have asked what they found cause that was probably a lie too. anyways, when my car was FINALLY done 3 weeks later, i was driving back home, and my check engine light popped on, THE SAME DAY I GOT IT BACK!! They also messed with my auto-start, my brakes, and something else, cause for some reason it keeps cutting off. as i said earlier, i got my car abt a month before it was in their shop, it was running perfect, brakes were awesome, auto-start worked every time, and my car stayed on the whole time! honestly, i would NOT recommend anyone to go here. they will rip you off, play in your face for MONTHS, lie to you, and make your car worse than it was before. btw, i was charged $3,500 just for them to do absolutely NOTHING.

Very pleased with all aspects of my experience. Friendly and professional staff. Took time to…read moreunderstand the problems I'd been having with my vehicle. Easy scheduling. Explained their findings completely and provided accurate pricing before proceeding with repairs. The service was done on time and at the price I was given. Highly recommended!

A bunch of con artists. Not only did they "suggest" that I salvage my truck that I spent thousands…read moreof dollars on, they charged me ONE HUNDRED DOLLARS just to look at it and decide there was nothing they could do. I talked with the same person multiple times: when I scheduled the initial appointment, when I dropped the truck off and when I called to tell them I'd come pick it up the next day, and he never said one word about a fee to look at the truck, let alone that I'd be out one hundred dollars. I'm never taking any of my cars to these people ever again.

Had a great Experience buying a vehicle the other day. Brought my older parent's to purchase a…read morevehicle and they made the whole experience very straightforward and easy. Very much appreciated that! Thanks so much, Wes H.

Vehicle advertised online they don't have. This should be illegal. Big waste of my time and very…read moredisrespectful to your customers

My car broke down on the interstate while traveling thru Illinois. We were towed to Marks where…read morethey looked over the vehicle only to discover we had a blown engine. Now, they were not able to replace it for us, but for their time and trouble , did not charge us a penny. Integrity is so important and rare to find today. I highly recommend Marks for an honest option for your next repair

Amazing! I got my car in and out in quality time. I felt right at home and they fixed it in zero…read moretime

If I could give 10 stars I WOULD!! Brad is literally the BEST! He was extremely knowledgeable,…read morehelpful, and truly went above and beyond to get me out of my jam. The customer service was outstanding from start to finish and beyond. Whether you need stereos, installations, BAIID devices, calibrations, or anything in between, they really are a jack-of-all-trades shop. I highly recommend their services to anyone looking for honest, reliable, and professional work!

Obviously nobody reads reviews on this store. They have been located in the same place for 20…read moreyears. the guys are simply amazing. They always go above and beyond. Brad the owner I can talk to personally. He talks to you like you have been friends for a life time. the service is top notch everything worked in the jeep wrangler we had installed. They know so much and I even purchased the new LED lights that is licensed by them and they back the warranty up in house. They also have amplifiers and customized jeep parts like headlight assemblies. I will be returning ASAP I can not say enough about the caring nature the value and the quality of the work. Give these guys a call the other review is years old. not sure what happened there but doesnt sound legit.

I had my car at two garages they couldn't fix it but these guys had it fixed right away! I couldn't…read moreof been happier. I'm telling everyone about them. So stop going to a shop out of loyalty and go here and get your vehicle fixed by the Best I will never go anywhere else, I'm serious, had my car towed three times, but it led me here over a conversation my best friend was having. Met another gentleman and told them about this shop and he said a guy at his work had told him about them, I told him confirmation, he took his truck the next day. Great service, great atmosphere, great secretary, just a great place period!