This is a buyer beware message and resembles the shady practices of car dealers back in the 80's…read more Stamford Ford advertised a Ford Raptor as a CPO vehicle with a warranty . I reached out to purchase the truck and worked with Barry Pasqualini-Senior Sales Consultant on the purchase. I confirmed with Barry that there was a 1-year bumper to bumper warranty on the vehicle, and also confirmed in writing the same. I offered to pay the full advertised price of $49k, signed a PO, paid a $2k deposit, and had my bank send them a check for the balance via fedex. Several days later I received an email (not even a call) from Barry saying that they are unable to provide the warranty they agreed to on the vehicle but if I was interested i could buy an extended warranty. You agreed to a price and terms, received payment, then tried to change the deal?? Again, this is an old tactic that shady dealers did back in the day, but really a large Ford dealer in Stamford CT? There are many thoughts in my mind but the two unfortunately that seem to fit in this scenario is that Barry found another buyer to pay more than the advertised price or they are just trying con me into buying a warranty. Or any other unresponsible action rather than simply selling a vehicle as advertised and being accountable for your commitments. This is disappointing because it speaks to the culture of the dealership if this is acceptable and you would think that a decision like this would of been reviewed by management which lends itself to being a culture issue which is unacceptable. I had to pay for a stop payment on a $55k check, lose $150 processing fee to my bank, and still have not received my $2k deposit back from the dealer so had to reach out and file a claim with my credit card company. I would hope in todays day in age and with the cost of vehicles that dealers would hold themselves to a higher standard but clearly if Stamford Ford is not. There are plenty of dealers out there, ones that are trustworthy, honest, and stand by what they offer. Do better Stamford Ford

This Dealerhip has my car for 4 month now. They recieved payment and service advisor ( P.C ) cannot…read morerespond. He has no idea or a clue how to do his job. He tells me the car is ready, I show up and they cant even start it. failure all around to corrdinate repairs. They told me the mechanic is on vacation that is qualified to work on it. It`s been 4 weeks and the qualified tech clearly cannot fix it. They have been playing with this car and they cant fix it. Terrible experience working with the staff. They really suck. Do to their service and experience I would never recomend anyone to have these headaces. They have terrible service and communication. They are quick to take your money with no real results. They are a terrible.

Had to change my headlights today the workers where very helpful and where going above any beyond…read morethank you :)

I needed to replace my headlights and called a a couple of places. One was crazy expensive, and…read moreanother was downright rude. I then called Auto Zone in Stamford and spoke with a super nice guy named 'Junior', who was polite, helpful, patient and friendly. He helped me decide which bulbs I needed, and replaced the bulbs at no extra charge. Last night I drove home in the rain and actually felt confident - The entire experience was a pleasure -- Thanks Junior!! Thanks Auto Zone Donna, from Pound Ridge, NY

Excellent sales and service!! Low pressure sales environment put the customers at ease.read more

I make allowances for mistakes as we're all human. However, this dealer' service team does not…read moreacknowledge theirs. But there is a reason for that. There are only service advisors and no real service manager. The owner of the dealer, Dominic Franchella, is an adjunct service manager. In other words, he's an absentee clown wearing many management hats. The result is an irresponsible team in constant chaos.

I first went to Auto Zone but they were too busy so I went down the street to Advance Auto Parts…read more I made the right decision and the service was great. Anthony was excellent and super helpful ordering replacement wiper blades. He even went above and beyond and refilled my wiper fluid tank and recommended the better anti-freeze product. I'll definitely go back there for any auto parts!

After a two-hour suspect battery change at a popular auto repair chain down the road, I visited…read moreAdvance Auto Parts in Stamford to purchase an additional piece for my newly installed (too large, mind you) car battery. It was after 8PM when we walked in and Anthony was not only extremely knowledgeable, he confirmed our suspicions of the new battery. Nearly 45 minutes later, my car battery was secure though Anthony advised I visit a mechanic as soon as possible--which compared to the other store, was drastically different advice. TL;DR: cannot recommend Advance Auto Parts on the east side of Stamford enough. Anthony and his team are not only more helpful than their competitors but took the time to explain what additional services I needed, without the upsell.

I ordered the Waido Tesla Cybertruck wide body kit. Start to finish its been a fiasco!!! Parts just…read morearrived months later and the fit is terrible. It will cost more to have them fitted to my truck than the kit cost, 11.5K If interested, check a company in LA selling the kit and install for the same price. This is a mess and I hope this keeps someone else from making the same mistake I did.

From the owner: We our your local auto parts specialists that will assist you in anything you need for your car or…read moretruck.

The team is really great - they helped replace my tires quickly on a busy Saturday afternoon and…read moreadjusted them immediately after I did a test drive. At 3pm on a weekday afternoon - without an appt -when the TPMS light started blinking within the week, they retested the whole system and identified that the TPMS gauges need replacing and my tires are safe. We have been Hank May customers for 20+ years. I recommend them.

Great service repairing a flat tire while I was traveling. They put my car to the front of the line…read moreand I was out of there quickly. Very friendly counter-man, too. They could have charged me double, but kept the fees reasonable. Thank you!

These guys are always super nice willing to work with you and listen to you. Seth is great. Highly…read morerecommend. (I've dealt w other dealers in the area, based on my experience they're great.)

What a complete revolution in car purchasing! This is the first place I felt 100% comfortable ever…read morewhen shopping for a car. Thanks to Mr.Hunter Smith of Riley Mazda. The entire process was thorough, honest and professional.I highly recommend Riley Mazda