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    Advance Auto Parts

    2.3 (9 reviews)
    Open 7:30 am - 9:00 pm

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    4 months ago

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    7 months ago

    Cara at advance Auto is excellent. she is very helpful and extremely knowledgeabLe. thank you Cara for all your great help!!!

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    5 years ago

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    Ask the Community - Advance Auto Parts

    Christian Brothers Automotive Smyrna

    Christian Brothers Automotive Smyrna

    (24 reviews)

    The staff at Christian Brothers Automative is great! They are professional and really care about…read moretheir customers and it shows. Several people helped make my experience outstanding I was mainly helped by Steve and Joe. Joe took the lead on ensuring that all communication and service was executed efficiently and promptly. Their prices are a good value for the service and reputation that they have. Their attention to detail regarding a service that I requested in addition to their awesome communication and follow up during, throughout, and even after my service definitely enhance my experience. I highly recommend Christian Brothers Automotive.

    My car died on the freeway in what appeared to be a simple alternator failure. The vehicle was…read moretowed to Christian Brothers in Smyrna over the weekend. Monday morning they called, and I explained that the battery light came on before the car died. I even told them I had researched it and believed it was likely the alternator. They told me they had to power the battery just to move the car into the shop and would perform a diagnosis. I also asked if they offered a AAA discount and was told yes. Great. A few hours later, I received a repair estimate for over $2,500 including an alternator, fusible link, battery, corrosion cleanup on terminals and wires, etc. I approved those repairs. I did NOT approve the oil leak repairs or suspension recommendations. I was surprised by the "oil leak" because the car never leaked oil previously. I was also told that because the fusible link was blown, the "dash warning lights/odometer issues" would need to be reevaluated after repairs were completed. At NO point did anyone tell me the check engine light was on. It also did not appear in any of the photos they sent me. Since my schedule was busy, I picked the vehicle up on a Sunday after paying over the phone. When I arrived, the plastic wrap from the tow company was STILL covering the open windows and sunroof. That immediately struck me as odd. Why wouldn't the shop remove it after fixing the car? I got in, started the vehicle, and closed the sunroof. Then I discovered: * Windows didn't work * AC didn't work * Radio didn't work * Display screen was black * Check engine light was on * Traction control light was on So after spending over $2,500, the car still had major electrical problems. Frustrated, I left the vehicle there, texted the service department detailing everything wrong, and dropped the keys in the night box. The next day they suddenly claimed the check engine light was already on and "visible in the photo." It absolutely was not, and nobody mentioned it in any call or text prior to pickup. I again explained that I simply needed the car functional and requested a quote to repair: * Check engine light * Traction light * AC * Windows * Black display screen * Radio They then discovered MORE blown fuses and charged another $600. Here's the part that really gets me: if they already knew a 150-amp fuse was blown during the first repair, why wouldn't they check the rest of the fuse system at that time? Basic common sense would suggest lower amperage fuses may also have blown. Instead, that didn't happen until AFTER I picked the car up and brought it back. So now I return AGAIN to pick up the vehicle during business hours. Before leaving, I checked everything myself. Guess what? The radio STILL didn't work. I walked back inside and Steve admitted he never checked it, despite the radio being clearly listed on my issue list. Then they asked me if I had some "radio code." Seriously? For a 2010 vehicle? Why would I have that? They started calling the dealership, and honestly I can only imagine what the dealership thought hearing a repair shop trying to figure this out. Meanwhile, I Googled the issue myself and immediately found information suggesting... another blown fuse. Sure enough, about 30 minutes later, they came back and said they found ANOTHER blown fuse under the dash. Again -- why are ALL the fuses not being checked during diagnosis on an electrical issue involving a blown fusible link? At least they didn't charge me another $100 for replacing a 10-amp fuse. Moral of the story: take your business somewhere else. The Christian Brothers location in Woodstock is FAR better. I will never return to this location again. Ironically, the reason I finally posted this review is because they kept texting and calling asking me to leave one. Otherwise, I probably would have just moved on. But since they wanted a review so badly... here it is. If I could give 0 stars, I would.

    Advance Auto Parts - autopartssupplies - Updated May 2026

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