Stood in here over 20 minutes "waiting for the manager to come out the bathroom " to return my breaks which are under warranty because everyone else said they cant do it read more

Sent my girlfriend there since I wasn't close to purchase a battery. Told her they would install it. Didn't factor that their technician isn't smart enough to undo two clips to pop out a part over the battery. Literally takes two seconds. Is it possible that their technician looks for any reason not to install a battery? If he doesn't know how to do that, why is he working at Auto Zone. 0/10 would not recommend.. read more

Chase is a fantastic asset to AutoZone. He gave NO complaints and was able to install my battery in under 10 minutes with no issue. He was highly personable, super professional, and knew what he was doing. Chase deserves to be promoted to leadership, as he is extremely attentive, knowledgeable, and most importantly has amazing customer service!!! Thank you so much Chase, and if I ever need anything for my car, this location is worth the 20 minute drive. read more

Located on South Cobb Drive not far from the Windy Hill intersection in a shopping center shared with Dollar Tree sits this Autozone location. I will start off by saying that if you are in a hurry, you may want to re-think a visit here. This place is ALWAYS busy, so be prepared to wait! One reason they are always busy is the next closest auto store has very limited hours, so the line here builds pretty quickly, especially after 7:00 PM. Service wise, they are pretty decent. Seeing that they are always so busy, it is word to the wise that you know what you are after before making your way up to the counter, as they are ready to help and get you moving. The staff are always multi-tasking and running multiple registers at one, showing folks where things are, testing batteries, going outside, etc...it's a site to see. Overall, this is the run of the mill Autozone. It is a tad bit smaller than the free standing, so definitely look online before coming in a their stock is not as expansive as other locations. Seeing I live right around the corner, this location will continue to be my "go-to"! read more

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Always come here to the Mableton store for all of my automotive stuff. Today Riley was my assistant helping me to place my wipers on. He has a great personality and energy. Thank you Riley! read more

Clo L. changed my battery and told me things I didn't know about a battery I recommend Clo to get the job done with great customer service skills. read more

Autozone - Battery - Auto Parts & Supplies Near Me - Smyrna, Georgia

The representative Melissa was very Hands-On and descriptive with the issue that I may be having I appreciate her good customer service

Amazing customer service! i needed a battery replaced and Larry took care of it free of charge. Best auto zone i ever been to...

AutoZone usually have what you want when you want it. Everyone's friendliness depends on how well they know you. Sometimes they are so busy, they just want to get you in and out. My only problem, is how long that line gets. It's like everyone comes in at once lol. I had to get a few things for my car. I didn't even have to wait in line long. read more

Don't appear to care about customer service. Never very friendly & come across as lazy. First trip, I was just pointed to the back & told to dump my own oil. I asked for assistance but did not receive any. Second trip, bought a car battery but was told professionals were needed to install. My husband who never works on cars googled it & installed himself. If you want to speak with someone who is friendly & helpful go elsewhere. read more

This location is great, I had to have my battery replaced and they I stalled it for me free of charge. I was also concerned about my coolant level and the guy who changed the battery looked at it for me. Friendly service and got the job done very quickly. Took less than 30 mins to install. Thank you! read more

So pleased with my visit. I needed a battery David and the Store Manager Larry were awesome. They provided Exemplary Customer Care and made sure I got the best product at as reasonable price. As a female, I recommend this location. Thanks Guys! read more

When I started my car (was parked facing a wall), I noticed that one of my headlights was out, so I searched yelp for the nearest Autozone and found this one off of S Cobb Drive. There was a line of people at the register, but it moved pretty quickly. Once I was up, the employee helped me find the right bulb and came outside to install it (no extra charge), as I'm not the best when it comes to that type of stuff. The only thing about this Autozone is that instead of being located in the typical stand alone building, it's part of a strip-mall, so when the employees come out to do a diagnostic test or to install a part, you have to pull-up alongside the storefront instead of just being able to pull into a regular parking space. Not a big deal, just thought it was interesting. read more

I attempted to call this location and was put on hold. As a matter of fact, I am sitting on hold with them as I type review. I have been on hold for over five minutes now. This is totally unacceptable. Not to mention, when I shop there I feel like I'm in another country. I usually feel I am the only one there who speaks English. read more

Kareem ! 1 week in and this guy is great. Battery went dead and he fixed it in 10 mins and he was so kind. He told me he moving back to NY ( my hometown ) happy he leaving for ny but sad i cant come back to autozone for his customer service! Thanks again and good luck in ny ! read more

9/20/2019 I went back to return some stuff I didn't use,with out a receipt, the cashier girl was SO rude with a attitude and helpless anyways she said I could return them. She didn't bother to ask if I hade reward or if I wanted store credit. Then I went to the Spanish spoken Sr the same with a long face and no smile at all but he did give me store credit. I give this 0 star for this Autozone. Treat customer better cashier crew. read more

A few associates were not wearing masks and customers standing too close together in line and some customers did not have masks on either. The product I needed was in stock. Would prefer to have exchange option that does not require visiting a store and better online merchandising to avoid wiper blade order errors. read more

I should have listened to the other reviews. This is the worse AutoZone ever! I can't believe corporate allows this place to stay open. Employees are very very rude and make you feel like it is an inconvenience to ask for help. I bought a battery from them 2 years ago and here I sit at another auto repair because it has already got bad. Convenient for the autozone since they gave me a two year warranty and it is just over the two years!!!! Please please do yourself a favor and stay away. Go to Cobb Galleria Automotive they are friendly and helpful! read more

I ordered 4 routers for my Kia Sunday morning and they guaranteed me that my items will be here by Monday morning. when I showed up to the store Tuesday morning they said: oh sorry but we don't have your routers and we don't even see an order for them, if you still want them you have to make a new order!! That's so ridicules, they simply don't care who I spoke to or why this problem happened! I won't be visiting this location anymore. read more

Exceptional customer service. Came in on a busy Saturday for a new car battery and the employees here were extremely helpful and efficient. Ignore the bad reviews and just be kind and appreciative of the great employees and they will take care of you! read more

The worst auto zone ever. It's literally ONE employee that's awesome and he is the older Hispanic man who always has a serious look on his face. I usually don't care for those kind of people but he still does his job well! Other than that prepare to wait in line forever read more

They had 4 cashiers and two "what appeared to be managers". All together 4. And one person checking one person out. While three others occupied counting money or on computer, etc. I had one item ready to check out... Waited ten mins... Still nothing so I left. Worst service and ran business, on a Thursday night at 8pm... read more

This is the worse business I have ever dealt with before. I WOULD STRONGLY RECOMMEND NEVER GOING HERE. This place ripped me off, I tried to return a tool and was laughed at, and disrespectfully told me that they don't return anything. When I bought it I asked if they accept returns and they told me they do. Absolutely ridiculous and avoid at all costs! read more

I needed some air shocks for a last minute Christmas present. Stopped in the Marietta (Canton Rd) store just before 2PM and was told they would have it in by 5. The shocks did NOT come in, so they forced me to go to the Smyrna store on Christmas Eve (hey, who wouldn't rather be driving to SMYRNA for an hour than be with family on Christmas Eve?). The Smyrna store refunded only 90% of what I paid before billing me for the shocks. When I mentioned the discrepancy, the old guy there (probably about my age) tried to redo the math to make it seem like I got a deal. I got screwed. I paid $79 and change and they credited me with $70 and change before charging me for the second time. The young guy (Anthony, I think) followed the old guys lead. He's fine, the old fart (my age) should be FIRED. I got screwed at a discount. Go to NAPA like the professionals do!! read more