I have purchased multiple Escalades at this dealership and I just recently bought a Ford F250 King…read moreRanch and I had the best experience. I dealt with Gordon and Daniel. They were professional, knowledgeable, courteous, and the transaction went very quickly and efficiently. I highly recommend them to anyone looking to buy!!! Great value!

I purchased a XT4 2025 and in 3 days the transmission was leaking, the car was out of alignment!!!…read moreOf course, they gave me a loaner and had it for a week, I received the car back, it seems ok, but every once and a while there's a slip when stopping or taking off, but it's so sporadic it's hard to say. After a 172-point inspection you would think someone would catch this!! 6 - 8 hours looking over a vehicle is a long time with a lot to do! I seen it but it took 3 days but then again, I am not an inspection mechanic. oh, how could I forget I don't even have a spare tire or jack!!, I mean talk about safety!! Glad I had not driven off into some back country, with No Cell service, No Spire Tire, Transmission got so hot from having no fluid the engine caught on fire!! Who Knows? anything possible, this is why we buy "Certified Preowned Vehicle" for safety and reliability of our family.

WARNING: UNETHICAL AUTO REPAIR EXPERIENCE…read more I must strongly advise you to avoid trusting or doing business with Bruce European Auto Repair. My personal experience with this establishment has been nothing short of a nightmare. I brought my car in for transmission repairs, and it has been a never-ending saga of lies, incompetence, and broken promises. Here's a detailed account of the ordeal I've endured over the past several months, and I feel compelled to share it with others to prevent them from going through a similar ordeal. I have also included screenshots to substantiate my claims. Lie #1: When I inquired about the status of my car, I was told they had "ordered a Solenoid from Jack's Transmission." However, when I followed up with Jack's Transmission, they had no record of any parts being ordered. This was the first indication of dishonesty and deception. Lie #2: The car sat in front of the shop for over a month before they even started diagnosing the issue. They constantly assured me that the car was being worked on, but over two months had passed without any substantial progress. Lie #3: On August 23rd, they claimed to be "working on getting it back together," yet no work had been completed. Lie #4: I was told that the blinker was fixed and that they were addressing the airbag issue. However, the blinker was not fixed when I picked up the car in October, and the airbag issue remained unaddressed. Lie #5: On August 24th, they informed me that a "flushing procedure for the solenoid" was necessary, even though they hadn't replaced the broken part in the transmission. This was clearly an unnecessary step. Lie #6: In early September, I visited the shop to see the car's progress. I observed the transmission pan in the car, and when I excitedly asked if the transmission was fixed, they lied, assuring me it was good to go. This was a missed opportunity to be honest about their inability to fix the car. Lie #7: On September 12th, they claimed that their "buddy, the GTR god," was coming to take the valve body back to his shop. This never happened, and it was clear they were making excuses to buy more time. Lie #8: On September 22nd, they stated that they were working on putting the car back together but were missing a special bolt from Nissan. However, they failed to ensure the right parts were ordered and installed properly. Lie #9: On September 25th, they claimed the correct bolts had arrived, but when I had the car taken to another shop, I discovered they had used subpar bolts instead of the appropriate ones. Lie #10: On September 26th, they promised that I would get my car back that day, but it was just another empty promise. This individual even bizarrely alluded to the possibility of physical confrontation, indicating that he knew his lies were catching up with him. Lie #11: When I asked for an invoice for the part replaced in the transmission, they claimed their system was down and couldn't provide it. This further reinforced their pattern of dishonesty. Lie #12: Even after the truth had been exposed through text messages, they made empty promises of compensation through their attorney but have failed to deliver on these promises. This entire experience has been a nightmare, filled with deception and broken commitments. I strongly advise against entrusting your vehicle or finances to Bruce European Auto Repair. As of October 14th, there has been no attempt from their end to resolve this situation, and it has been an agonizing and costly ordeal. Please learn from my experience and avoid this establishment at all costs. Not to meantion they didn't put back some of the bolts that go into the control arms... extremely unsafe.

I took my car into Bruce Automotive after an experience where my car started to stall. David…read morediagnosed it right away, after a day or so, my car was done and running beautifully. David, the owner, explained what was wrong, and I have been taking my car to him ever since. Honest, good service. Very upfront on cost. No hidden anything. What a relief to find a place where the service is really good and honest.

I stopped by the store earlier today and was in need of a new battery and windshield wiper blades…read more Rick was extremely personable and helpful and while changing out my battery noticed that some of my fluids were low so he was able to also assist me with filling windshield wiper fluid and coolant at the same time and I was reminded to use a coupon that I had received and forgotten about, so overall this entire trip was very productive and a great experience. Would definitely recommend this store, to others and I will definitely be back the next time I need replacements.

Let me begin by saying I have always purchased the bulk of my automotive parts from car quest…read morestores(s), I found the staff to be knowledgeable and parts of decent quality. Now for the bad, I purchased a 70 month battery for my nissan titan at store number 2708 October 2013 and recently the battery has failed. I visited the store this evening and they verified the battery was indeed bad. They also told me the new advance autoparts policy was 24 months free replacement and then no warranty after that so basically I was was one month out of warranty and my prematurely failed battery was my problem. I am very disappointed at this " new" policy and basically voiding my warranty. I have purchased a replacement at a local NAPA and will do my best to spread the "news" of your worthless warranties and ability to change polices at the expense of long time customers, Shame on you for this terrible customer service.

My car had officially been in the shop for 2 months with no clear timeline for being finished…read more During this period of time, the communication has been beyond horrible. It has taken upwards of 15+ calls just to receive a call back, let alone hear an update about my car. You would think after countless voicemails, "promises" to do better, and even a complaint with the Better Business Bureau the communication would improve, but sadly not! I would never recommend anyone bring their car here!

I went there a few months ago at the beginning of 2024 my shift solenoid from 2 to 3 was slipping…read morethe gentleman I spoke to was the owner after the diagnostic and quoting of the price. I will definitely use him again. The price was not completely out of most peoples financials When I spoke to, I believe his wife she said he still cares about his customers and knows not. Everybody makes 40+ dollars an hour so he doesn't charge an arm and a leg. I think that's outstanding. Thank you for your generosity and giving back to the community.

They do a great job. Always a pleasure to deal with. Friendly staff and very knowledgeable.read more

Always happy to help whether a large job or a small repair. Most places only want to install but…read moredon't want to help when something goes wrong

Came super fast and was super friendly. Definitely recommend you calling. It's a 24/7 roadsideread more

My son found himself with a dead battery today. Lots of places closed. I came to Yelp to do some…read moreresearch since I live out in Chicago and I'm not familiar with what is in the Tampa area. What a great find!!! Chris was responsive, provided great service at a great price, and really helped by son out and replaced his car battery! My son is new to Tampa and was impressed at the great service provided to him. Thank you a million!

Bennette's Auto Repair is a mechanic shop on another level. I have done business with many…read moredifferent auto shops in my lifetime and in contrast, the service is literally like night and day! For starters, the customer service is consistently top of the line. If for some reason they miss your call, they call you back promptly even if you didn't leave a voice message. I've found most mechanics to be terrible at answering their phone at all. The ones that do answer are very short with you and seem inconvenienced if asked more than 2-3 basic questions. In comparison, these guys are friendly, enthusiastic, and actually helpful! They work with your schedule as best as they can and even recommend the best local businesses for work they don't perform i.e. auto body shop. Don't just take my word for it; do yourself a favor and call them; even just to get info regarding your specific need. From the initial phone call, you'll see what I'm talking about. Even more importantly, Bennett's Auto Shop is honest and operates with integrity. My very first experience with them was when my car started making an alarming rattling sound while driving on the highway. I was sure it would be a minimum of several hundred dollars in repair. Bennet made a way to fit me in the schedule toward the end of the day, took the time to jack the car up, and saw that a simple loose screw was causing all the racket. He was completely transparent, and even showed my husband what he had found. How many of you know that the majority of places nowadays would have slapped you with a large bill and you wouldn't even be informed of the simplicity of the repair. With that being said, we weren't even charged for the service. If you're looking for a place that you can trust, you've found it! This place holds themselves to a higher standard and they conduct business with a spirit of excellence. I highly recommend Bennett's Auto and I'll be referring anyone who is in need of a mechanic, as It's truly one of a kind!

Replace blower in my truck charged 625 00 dollars ac…read moreblower.over priced wouldn't recommend them.

Come here and make the best deal you can and you won't be disappointed. You're sure to go away a…read morehappy fellow.

These people are honest and fix your scooter in an efficient manner!! They are great people!! I…read morerecommend them to everyone !!