This is always a great experience. Ive been here about 4-5 times in two weeks; the store is always…read moreImmaculate, brightly lit, and well-stocked. The best part? Employees who are friendly, efficient and knowledgeable. They have everything from car parts to accessories such as license plate frames that you can personalize yourself two floor mats and air fresheners. Can't find what you're looking for in stock? The employees are more than happy to help you find something online. Prices are comprable if not slightly better than other competitors, and they also offer a military discount to veterans and active military.

Wonderful!! I stopped in to get an estimate on wiper blades and was able to get what I needed and…read moreinstalled by very pleasant workers. I will definitely return to this location when I need something. No problems.

Incorrectly replaced brake pads and refuses to acknowledge the incorrect service which could have…read moreresulted in harm. If you want brake pads go somewhere else!

I have new tires, brakes, and state inspections completed. They did excellent work and prices are…read morereasonable.

Brought my Suzuki in for a routine oil change and inspection - following my service there my car…read moreran fine for a month. One day while driving home from work my Suzuki completely shut down on me without anything alerting me on the dashboard -fortunately I was close to home and not on a busy roadway as I had no control over my vehicle. The next day I brought my car back to this Pepboys as they were the last mechanics to work on my car. It was discovered that my engine blew up due to not having any oil in it. The mechanic told me that something wasn't tightened correctly and my car had been leaking oil for a month. Due to their gross negligence I have completely lost my engine and currently looking for a new one to replace within my vehicle.

First thing I want to address is the negative stigma that most pep boys shops are commonly known…read morefor: - Poor customer service satisfaction - Poor waiting times - Over-paying way too much for parts, tires, and labor At first from my previous experience at the pep boys in my local neighborhood in the east end of Pittsburgh, was atrocious until i stumbled upon this little pep boys shop in Bethel park, across the Marathon gas station, based on a old review i found on yelp. Turns out my intuition was correct and this pep boys store on 3625 Library road is by far the best auto-service satisfaction I've ever received, When you first walk-in, the service manager - Rick, was so accommodating and patient, despite by my poor attitude i have to sheepishly admit. His leadership among his team is what I imagine the founders of the original pep boys idealized.That awesome gentleman and along with his staff, went above and beyond indefinitely. They got me in and out pain free without overselling me like other service stores. I never would've thought i would say HEY WE ACTUALLY GOT A REAL PEP BOYS SERVICE LADIES AND GENTLEMAN!!! WHY THE EFF CAN'T ALL THE OTHER LOCATIONS BE MORE LIKE THESE GUYS!!! With that being said, I will continue to have my vehicle serviced from these guys. The value and knowledge that these guys have provided can't go without saying; This is the best pep boys service I have ever received. Sorry Penzoil, the pep boys finally got there value back with these guys! - Dannis T.

I was always taught to change my own oil and tires growing up, but when I moved to Pittsburgh, I…read moregot a little scared to do work on my car without any supervision. I walked into O'Reilly's one day to pick up headlights for my car and immediately I could tell the employees actually cared about helping me and not just getting a big sale. They helped me find all the items I needed and even offered to change my headlights for me FOR FREE. I was overjoyed. I have recommended this location to so many people and I have been back so many times since. Whenever I have any car needs, I will always check here first! Everyone is so helpful and I love knowing that they genuinely want to help me instead of getting a sale.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

They can get your parts when no one else has them . component and experienced and friendly.read more

This auto parts store knows service so well it comes naturally. I was acknowledged immediately…read moreafter I entered the store, and the friendly store owner listened attentively to my needs and was genuinely pleased to meet them. My car manual didn't list the part number of the dome light I needed (and neither did that big reference manual that car parts places use), so I was pleasantly surprised he trusted me to let me borrow his screwdriver and take it to my car to bring in the light. When I brought it in, he found a light that worked perfectly. I look forward to coming here again. Also, the store employee was friendly when the owner was in the back getting the parts I needed. He seemed happy to work there. It was such a positive difference! I sometimes get ignored in the big auto parts stores, and the people seem like they are there just to get a paycheck. This was a nice change! This shop prides itself in selling quality parts that last, not just a cheap part that will sell like some chain automotive stores do. Their prices were reasonable, and I was surprised that the cost for the parts I purchased seemed less than the price I saw online at a chain store. Also accepts credit cards.

I went in on a weekday afternoon because I needed a new headlight bulb for my car. The technician,…read moreLuke, who assisted me demonstrated great customer service in finding the Correct and inexpensive bulb for my car and installing it. I recommend O'Reilly Auto Parts to anyone who needs service/maintenance for their car.​

Staff was super friendly and helpful, went in for oil change special and I was out of there quicker…read morethan any other auto parts store. manager Jake was a pleasure to talk to. Will be giving them my business again

My receipt says Miller Auto Parts, but that was not listed on Yelp. These guys just brought a…read morebattery to my house, because I could not drive to get one! Fantastic, out-of-their-way service for a person in distress! This really made my day! I don't know how much batteries cost, but they charged less than I expected, so I tipped the guy that brought it to my house. He even placed into the 4runner, so we only had to tighten bolts, which is great because I probably would have ended up with it upside down or wedged on its side after dropping all 80 lbs of its weight... I want to buy auto parts I don't even need to show my thanks to this shop!

They were wonderful to work with & would go back for my tire needs any time. Their customer service…read morewas great & they explained everything to me very well.

thank you for always taking great care of my car needs and for being so kind and friendly!read more