I had such a great experience thanks to Christopher! I noticed he was new because of the badge he was wearing, but you would never have guessed it based on the level of customer service he provided. He was incredibly knowledgeable about the products and took the time to answer every single one of my many questions without ever making me feel rushed or like I was asking too much. Christopher was patient, kind, professional, and genuinely eager to help me find exactly what I needed. It's rare to come across someone who is not only well-informed but also takes the time to make sure you fully understand your options before making a decision. His positive attitude and willingness to go above and beyond made my shopping experience enjoyable and stress-free. If this is the level of service Christopher provides while he's still new, I can only imagine how exceptional he'll be with more experience. He is definitely a valuable asset to your team, and I hope his hard work and dedication are recognized. Thank you, Christopher, for making my visit such a positive one--I truly appreciate all of your help! read more

I went to this advanced auto parts to see what was going on with my battery which I had purchased from an AAP store on Ft. Lauderdale and it was still under warranty. I was helped by a very nice young man named Matias Zambrano. I explained to him that I had gone to the store on old Cutler, where an intellectually challenged young man told me that my battery was fine. Matias checked the battery. Confirm the battery was for all intents and purposes no good. He then honored my warranty. I had three months left on this battery and very quickly installed the new battery. He went above and beyond by suggesting that I buy covers for the terminals to protect against the heat and the corrosion that we all see I was so impressed by him I complimented him to his manager. This is store number 9940. I will return especially if this wonderful young man there. read more

Went in for a bulb replacement, asked rep if I had the correct one, he looked on the computer and couldn't confirm but agreed that it was similar to the one removed from my wife's vehicle and said good luck when I purchased it without giving me a receipt. Went outside to attempt insta, but it was not the correct bulb. Went back inside less than 5 minutes after purchase, communicated with THE SAME REP, who asked me if I opened it after I told him it wasn't the right one. And I replied yes is that okay?"" His answer is "NOT REALLY." Thanks for the great customer service. I hope this helps someone else to avoid poor service. read more

This location is very convenient for me since I live two blocks away. They usually are stocked with everything I need and the store is always tidy and clean. I once came here for a battery change in my previous vehicle and they were able to help me quickly and efficiently. The gentleman was done with the install by the time I finished paying. But I will say service here can be mixed depending on the day you can find yourself with individuals with lack of knowledge when it come to vehicle parts and what this company carries. read more

They sold me the wrong parts again and won't return the itemss. they were obviously installed and didn't work. $100 wasted. They have lost my business for good. read more

Extremely rude staff that doesn't honor product warranties. At other stores of this chain they're much nicer, but here they clearly ignore the stated warranty of their own products. Go a few miles west and go to O'Reilly on 198 and 127 Ave where they're much more helpful read more

Advance Auto Parts - Auto Parts & Supplies Near Me - Perrine, Florida

Came to advanced auto parts to get a new battery for my car. This location has its own parking so there is plenty of spots to choose from. When we came in we were greeted right away by a young woman and were taken care of by another man at the counter. Came in to get the best deal and did. Got a new battery for about $100. I was so happy to do so the best part was that the gentleman behind the counter installed it for free. He put it in for us and the car turned on great. It was a deal for the service and item we received. Anytime I need a battery or anything else I'm definitely going to come by here. read more

I love how helpful the employees have always been at Advanced Auto Parts. I had an issue recently with a defective windshield wiper blade that I purchased and the manager, Karen, was Great!! She double checked the accuracy of the products I was getting and helped me problem solved with a pesky rear wiper blade... super helpful, efficient, knowledgeable, and really good at her job. Thank you. read more

Review is about the Inverness Florida advance auto parts store. This store has gone downhill over the last couple of years since the previous manager by the name of John left this store. Too many young kids with drama and unhappy faces have come through here. Not very eager to help anyone and never a smile. Much to my surprise, I walked in there on Sunday, and a young kid by the name of Christian helped me out, and this kid was unbelievable. All smiles, and everything was yes, sir, and absolutely, and a very positive attitude!!! That's exactly how this store ran for many years while the previous manager ran it. Maybe this kid will turn the store around. I stopped shopping at this store and started going to AutoZone just so that I won't have to feel the negative energy. But I will say, this young kid by the name of Christian is going to move up the chain quickly if he keeps up his positive positive attitude and stays away from the bad apples! Hopefully, soon he can hit management and clean house and make sure every employee serves the public and treats them in the correct manner. Great job Christian! Looking forward to continue shopping at the store as long as you're working there. Thank you. read more

Went out of there way to take care of my wife's battery and replaced under warranty with no issues a new diehard battery.

Terrible employee attitude. Lackadaisical work ethic, actually "NO" work ethic. Purchased an item online went to the store for pick up--the surly clerk declared you have to wait in that line like everyone else. I did wait in that line with everyone else, and canceled the order I'd come to retrieve. No money being spent here for these jokers. Do yourself a favor, shop elsewhere. read more

Benjamin took care of us & he was honest, knowledgeable & told us exactly what was needed. Will definitely be coming back thanks to his customer service. read more

Went in to get my battery charged and I ended up needing a new battery. The girl changes the battery and I'm here thinking everything is fine. I make a stop and notice shit my car isn't supposed to sound like that okay let me at least make it to work. I somehow made it work and my car shuts off completely. I ended up calling a tow truck to get it towed to my dealer and of course the guy is like your battery wasn't installed properly. Turns out that by the time I drive back home my car completely shuts off disrupting my plans for the night. I ended up calling back the store letting them know that my battery wasn't installed properly only to be told it's after 6 there's nothing that can be done it can also be anything. Very annoyed at this whole situation!! read more

Advance Auto Parts - This was my battery when I got to work and home. - Auto Parts & Supplies Near Me - Perrine, Florida

A bunch of worthless workers can't find anything Bc they're stealing it all, 2nd time in 2 days they sell me stock on something they don't have. Waste my time having me drive all over Miami for parts they don't have. read more

Garbage. Employee names Steph. Cut my dad off while he was talking and said "whatever you see on the shelf is what i got." And looked away.

Good place. My neighborhood auto parts. Need help? Ask for it. Grab the magazine as you walk in so you know the good deals. Just incase you try to cheap out and buy a low quality brand and a high quality brand is on sale for the same price. read more

Fantastic service. They took out my battery and changed it themselves. I had a battery go bad on warranty and they took care of it quickly and got me back on the road. I appreciate them and have had numerous positive experiences with them over the years. read more

This advance is just horrible, three people working and I stood in line way to long and all I needed was headlights

I'd like to compliment a young man at this store, Jon, for being so pleasant and helpful today. I really appreciated his help.