I had the shop inspect my Buick Encore GX, they found the engine and transmission mounts were bad…read moreand needed replacing. I had contacted all the Buick dealerships in Polk county for a repair estimate. I called back to johnny's and they beat the price at the deanships price by over $300. They also did not charge for the inspection and gave me a free loaner car to use for a couple of hours. $ weeks later my mom's Honda Civic was making a noise when the A/C compressor kicked in. The serpentine belt had to be replaced. I shopped all over Polk county and they had the lowest price, could take the vehicle immediately and had it back to me in 3 hours. VERY HONEST, NO INSPECTION FEE, AND GREAT CUSTOMER SERVICE.

My wife's 2018 Kona (Codenamed Eeyore) had the right brake light assembly malfunction. I replaced…read morethe bulb but it still didn't work. I didn't have time this morning to delve further into it, and the thought of her driving without her lights working correctly was not an option. I found Johnny's and sent her there. I called Richard and explained why she was coming in and if they could get her in this morning? "Bring it in and we'll take care of the issues." was his reply. She arrived, they checked her in and found a problem with the wiring harness and the bulb I installed was incorrect. So much for me being a shade-tree mechanic. One they worked it out; they gave her the keys and wished her a nice day. No charge. I manage a diesel repair shop and know full-well how this business works. You want lifetime customers; this is the way. If you don't make this your go-to repair facility, you're flushing your money down the drain. Our expressed appreciation to all of the folks at Johnny's. Scott and Shanna Bruneau.

Called Carlos because he was recommended by a family member. Also checked his reviews which were…read moreall positive. He did not disappoint. He took care of my daughter's VW Beetle problem not starting. He setup an appointment in a couple days and he diagnosed the problem and made repairs in less than an hour. The car was up and running with no issues. I highly recommend Pinpoint Auto Diagnostics. Carlos is an exceptional mechanic, reasonable price and Honest.

I called Pinpoint based on its reviews. Two were 5 star: one was not. After reading the less…read morefavorable review i concluded the reviewer was a crank , and decided to try Pinpoint. And boy am i glad i did. My problem was relatively minor and had circumstances been different i might have tried fixing ut myself. However i was short on time and without transport so I called Pinpoint. Things worked out extremely well. The mechanic, Carlos, came to the house, fixed the problem in a half hour, and then gave me an estimate for a larger , but not urgent problem. All in all superlative results without the normal hassle of having to sit around a waiting room. I am not given to writing reviews or recommendations, but i highly recommend Pinpoint and Carlos. I'm so impressed by them that I took several cards from Carlos and will ne passing them around to my friends. Mike W.

Bought a ranchhand bumper from truck Masters. They were a very good company to deal with. They are…read morealso installing a roll n lock cover that we had on one of our work trucks onto my current truck-even though we didn't buy it from them. The owner was very nice to deal with and I'm glad I made the drive over from Lakeland.

My dad purchased a trunk cover for his GMC Sierra cant say when exactly. But water started leaking…read morein wetting the inner bed floor called them about it and said couldn't do nothing about it saying it's his fault he was riding with it open giving him bad customer service.

Our company's commercial box truck was stuck in a parking lot & wouldn't start. We tried jumping it…read morebut that didn't help. I spent 3 hours on the internet & on the phone searching for a mobile mechanic to fix the problem, got many quotes, but when the found out it wasn't diesel or a semi orna bus RV, they wouldn't come out. I finally found Mike & Gina's. They were already on a call, but talked to me about the problem, got the vehicle info, gave me pricing for what they thought it might be. They called when they were on the way. They diagnosed the problem, kept with their original quote (which was much lower than the other companies I spoke with), got the part, repaired the vehicle & it's been running fine. No extra charges, no scams, no crap. Honest, knowledgable mechanics. I highly recommend Mike & Gina's mobile auto repair. They know what customer service is supposed to mean!!

Zero stars. Horrible business practices and they steal money from their customers. 2 months ago…read moreMike from Mike & Ginas Mobile Mechanic LLC who worked together with another mechanic named Tim from The Auto Repair Guys agreed to change an engine for our Nissan and charged us $2k but they never finished the job. We called and texted Mike & Gina and several times as well as Tim and they said they will come back to finish and they never showed up. They have never come back and have completely stopped answering our calls and texts and have still not finished the job. How can a business steal from their customers and charge us $2k and completely run off and ignore all our calls and texts. We just want our money back and they are not responding to us. It's truly a shame that they do this to hardworking people that trust a mechanic to do a job and they completely disappear. I do not recommend this fraud business unless you want to get robbed.

The customer service was hella bad. Bought a $60.00 used battery. Put it in the back of the car and…read moreI had a bad feeling. Pulled over at CVS and checked the battery and it was leaking everywhere. Took it back and they tried to blame us for the le

If you are in need of a battery I strongly suggest you come here over just going to a random auto…read morestore and picking one out. Here you will get a "Sommelier" of Batteries to expertly guide you through the process of finding the right battery for your vehicle or devices. They will even help replace a bad car battery if you manage to get your car to their location (BMW's they cannot touch) or carry your new battery out to your vehicle to take home. I was thoroughly impressed at the level of detail the gentleman who explained to me why batteries go bad and made it so easy to understand exactly what often goes wrong. Before I even got into the building, one of their staff ran to help get ready door for me. The following day, I step foot in the building I was immediately greeted and assisted. They track everything they do and effectively communicate not only with the customer but also the service technicians in the back working on various battery projects. I honestly cannot recall the last time I felt, not only welcomed, but waited on throughout the entire process of getting a new battery. These are good people that know what they are doing and are very courteous. The place is clean, organized and a distributor for Interstate batteries. I would recommend you cut out the middle men and come straight here even if it is out of the way for you. They are the first people that will come to mind when I know someone having battery issues and need to replace it. Despite being far away, I will make that trip to give them more business. It takes a lot to get praise out of me and this business is one of the few that effortlessly did it.

Eddie was on time. professional and kept me informed as to…read morewhat he was doing. would absolutely recommend him if you need auto work. honest

I waited a few days to do this review just because I've just been enjoying riding in my car. Thanks…read moreyou Eddie. He came in and saved my car after my other mechanic wasn't able to follow through on the second part of the repair. He did such quality work on my car. It runs so well now. His level of customer service and service itself is amazing. He came out not only once but TWICE because unfortunately my first mechanic ordered the wrong part. Eddie still helped me and got my car back in the road. If you're looking for a mobile mechanic who does their work with pride and integrity. He is your guy . 10/10

I talked with Rob yesterday about getting two new tires . He was extremely helpful and friendly …read more Came in today for my appointment on time and everything was done quickly and professional. Will definitely be returning for future repairs . Thanks #Sequoia #Toyota

I came to this shop for an oil change and tire repair a very slow leak in the tire. I noticed all…read morebays where empty but one. Tech said I need a battery, 4 news tires ( these were installed less than 3k miles ago). They would not repair the slow leak ( leak was middle of tire, and stated it needed to be replaced. Almost 4 hours now. Finally... Avoid this place.

Searched online to see what Fields had in stock. Found my car. Scheduled an appointment with…read moreXaiver. He met me at the door and accommodated every need. Test drove it and wife loved it! From there we enjoyed free snacks while we drew up a deal. Everything was neat and clean and the staff were all very friendly. I'm definitely buying another BMW when the time comes and I will be coming back here.

Very disappointing experience with Fields BMW Lakeland…read more I came in genuinely ready to make a deal on an M340 and was completely upfront about my trade situation, including the negative equity. I wasn't expecting the dealership to make the negative equity disappear I simply wanted a fair, transparent deal structured around the payment I was trying to achieve. Instead, I was presented with numbers that simply didn't make sense for me and trade values next to nothing. The most frustrating part is that another BMW dealer was able to get me to my desired payment without the hassle after explaining what happened to me at fields bmw. I now have a vehicle coming in approximately two weeks and will be purchasing elsewhere. That tells me my expectations weren't unreasonable and I simply needed to find a dealership willing to work with me. I was prepared to spend a significant amount of money and would have happily purchased from Fields BMW Lakeland if the experience and numbers had been right. Instead, another dealership earned my business. Oh and not to mention I gave them a second opportunity to match the deal I got elsewhere only to find out the car I wanted was magically traded to another dealership 45 minutes before my call. My advice to anyone shopping here do your homework, know your trade values, carefully review every number on the worksheet, and don't be afraid to shop the same deal at another BMW dealership. I'm glad I did. Unfortunately, Fields BMW Lakeland lost a customer and a sale that another BMW dealership was able to put together without the unnecessary hassle.