I had an issue with one of my car indoor lights, so after reading the owner's manual, I knew that I needed to check for a burnt out fuse. I found out the type of fuse I needed and I stopped at this Advance Auto Parts store to get a replacement. They had a very good selection of fuses, some of them individual ones, some of them coming in a value pack, which is good if you are a DIY person and want to have them stored for future needs and uses. Good prices as well. read more

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Sent me a open half empty box, would not accept a return because box was open...... WTF? thieves.... read more

I just bought a new set of wiper blades and Chris came out and installed them on my car. It wasn't easy, since my blades have a complicated pinch clip feature. I'm so grateful that he was able to take care of it for me. read more

Amazing team! These guys really went above and beyond to help resolve a windshield wiper issue. Jake, Joe and one other man (whose name I'm forgetting) were so helpful. Not the first time either. I've consistently had a positive experience at the Mansfield location. read more

Had my check engine light come on while I was driving to work. Called the dealership (which charges $130 for diagnostics) but decided to stop here on my lunch break to see if I could get the problem checked. Walked in, was greeted by two employees who were very helpful and immediately checked my engine light. Turns out it was just a loose gas cap. Was in and out in a matter of minutes - so helpful and so appreciated! What a great service to have, I will definitely return here for any auto parts/help in the future. read more

Store: 292 Chauncy St Ste 100, Mansfield, MA 02048 Date: 11/26/2021 Overall Customer Experience: Extremely Satisfied I just wanted to share my feedback about a recent customer experience while at Advance Auto Parts (Mansfield, MA). My battery was previously giving me trouble for months, and eventually my car was unable to start on its own. We ordered a DieHard battery from the Advance Auto Parts website and picked it up from the store that same day. I expected the location I ordered it from (995 N Montello St, Brockton, MA) to install it upon pickup from the store as it said on the website. Unfortunately, I was given a hard time because there was only one employee at the store and she was incapable of installation. I was disappointed because I payed over $230.00 for this battery, and still had to struggle to jump my car for the meantime. I went to several other Advance Auto Parts the store locations in Abington, MA and Randolph, MA. Both times they told my mom and I that they were unable to install the battery in my 2017 Chevrolet Malibu LT because the computer system was "in the way", and also would cause my sensors to go off. We gave up after that and decided it would be best to try to get the battery installed at the dealership the next day. My car was completely dead at this point, and we had to call roadside assistance to jump start my car this morning. My mom contacted the closest Advance Auto Parts to us in Mansfield, MA and the receptionist was very nice and reassured us they would install the battery free of charge. No problem! We went down there and as soon as we arrived we were greeted by the same girl. I forgot to ask her name but she had short and wavy dark hair. She was confused as to why the previous employees turned us down before, and was very confident she could install it for us. She got confirmation from her general manager and was given permission to go ahead with the installation. We were in and out of there in less than 30 minutes! My mother and I are so appreciative and thankful for her help today. She didn't complain about all the parts on top or in the way of the battery. She took everything out of the car and installed it successfully. My check engine light was on before but as soon as she finished it turned off immediately. There were no sensors that went off, and no other issues or damage to my car like the previous employees told us that would happen. She literally saved our day, and just my life in general. My mom and I wanted to write this review on her behalf and we are so glad there are still kindhearted people out there willing to help us. She was very professionally and understanding and for that we appreciate all the help she has done for us today. If you could forward this message to her I would like this employee to be rewarded for her hard work and kindness. Thank you very much for your services, and we are so relieved we went to this Advance Auto Parts location. read more

I bought a pair of windshield wipers here. A $10 rebate was offered. The man who sold me them installed them for me, for which I was grateful. I sent in the rebate form and today got an email telling me I am getting a $10 Store Credit! That is not a rebate. They didn't advertise a "store credit," they promised a rebate. I am extremely disappointed. This business is deceptive. read more

Joe was incredibly helpful with changing my car battery. He was nice and educational and went out of his way to make sure everything was done correctly! read more

I shop there all the time. A very friendly place to go for shopping on auto parts. Mike I believe is the manager of the store, he gave me lot advises. Thanks! read more

I had been having battery issues and AAA was out of stock for my battery. I called Advanced and they had the battery and said they would install it. The price was very fair and the gentlemen were happy to install the new one despite the 90 degree weather. Thank you guys!!! read more

This store has always been a huge help. Closer to me than autozone and arguably better service. They almost always have what i need and usually if you order online for store pickup you can get 20 percent off. The staff has always been helpful and id recommend this store to anyone looking for auto parts. read more