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    4 years ago

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    Napa - Napa Foxborough -- 132 Washington Street / Route 1, Foxborough       Storefront

    Napa

    (2 reviews)

    I've always been a NAPA fan but these guys (Parts Unlimited Inc of Foxboro) are lazy cheapskates. A…read morefew years back, they somehow double-charged me for a part that was several hundred dollars and refused to fix it. I had to get corporate and my cc company involved. Good luck to them.

    Today I called to complain about an employee I don't even know the name of because both employees I…read moreinteracted with yesterday were ringing me out under their store managers name. The first kid was nice and helpful but ultimately sold me the wrong brakes. When I went back to exchange them for the right brakes, the older man woth silvery white hair and glasses was rude to me. I did complain about the price because he was charging me the difference of the correct part versus the one I was already sold, and I didn't think it was particularly fair for them to do that. But when I had said that my bf, who is a mechanic, told me brake pads weren't as expensive as the brakes he was selling me, he literally told me my bf should stay in his lane fixing cars and not quoting prices. Him being a mechanic he gets parts literally all the time, just never from Napa and I can see why. I will literally never go here again, not just because of the rudeness. When I called today and asked the manager for a corporate number he told me he didn't have one and asked me the issue. I told him it and asked if he was willing to refund me any monies or work with me on it. He said he was going to ask the employee his side of the story and give me a call in the next couple days. Not sure what that would honestly resolve but they've already lost my business. My bf and his company get their parts from Allied so I'm going to go there instead.

    RH Scales - autopartssupplies - Updated May 2026

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