Chuck and his wife communicated through text and calls while my car was there. Chuck received my…read more2018 Audi Q5 by tow truck in the evening, and the next day the parts were ordered and installed. The car was ready for pick up within 48 hours. I recommend their business. The facility was clean and organized. They had a great sense of humor too. I hope I don't need their services in the future, but if I do, we will return.

Family Owned businesses and very knowledgeable Team about all different vehicles. As always very…read morenice and super helpful Team here at C&L

Came here 09/21/25 to rent an exhaust rental tool to cut pipe, Joc T, (according to receipt, no…read morename tag) told me they do not rent those tools or sell them, only sawzall blades. After leaving , googling part number on phone, and coming back with part number (648612) I was able to rent the tool with cash from another associate. When I returned 2 days later to return tool, guess who assisted me and refused to give me cash back, only put the money on my card. Very frustrating experience, would avoid this location if you need any assistance.

Just left the store disgusted. Waiting in line to order parts, then a woman walks in and the short…read moreHispanic guys calls the lady up. In front of me, as if I'm not standing there. I'll find a different store.

Expect to be offered less than the online instant quote. They don't stand behind the promise to pay…read morewhat's quoted based off correct information.. also it's not free pick up, the quote changed based off pick up and drop off, you get more if you drop off, so no that means pick up is not free within 25 miles.

Found the parts then get to check out only to find out that even part made together that are…read moreinseparable will get charged individually turnt a $80 purchase into $350 will never return customer beware

They were very helpful by following me home and then taking me back to the dealership so I could…read morebring my old car home. I appreciated the fact they didn't try to sell me a warranty. Steve, the sales manager offered to do a minor repair on my old car but they didn't have the staff to do it on a Saturday. He was very helpful. The reason they didn't get 5 stars is that damn "Dealer fee". Arguing that it is one of the lowest doesn't make it right. It is just extra profit and I wish all dealers would just admit that they take advantage of the public by charging it. It was $689.50 or about 8% of the cost of the used car I bought. Overall a positive experience.

We had a very disappointing experience at this Mazda dealership's service department today,…read more2/24/2026 at approximately 4:30 PM, with a new team member, Darren Carlson (who, according to the dealership's instagram page, started in September). My father went in to inquire about a recall on his vehicle. He does not speak English fluently and was doing his best to explain his question. Instead of assisting him professionally, Darren responded in a rude and condescending tone, including saying, "Was that a question or a statement?" Rather than clarifying or asking follow-up questions, he appeared impatient and dismissive, seemingly more concerned and focused on his computer or whatever else he was doing than on helping my father. When I joined via FaceTime to help translate and explain the situation, I was initially told he did not need to speak to me. Although he eventually listened, his tone remained condescending while explaining that there would be a diagnostic fee unless covered under warranty. I made it clear that I understood and the issue was not the fee, it was the lack of respect. When we asked for availability, he began to provide dates. However, after requesting his business card and his manager's contact information, his demeanor changed. He provided his card but did not give manager information. Only after I directly addressed his behavior and stated that he was being rude and disrespectful did his attitude shift and he became apologetic and willing to schedule the appointment. Respect should not be conditional upon confrontation. No customer, especially someone navigating a language barrier, should be treated in a dismissive or condescending manner. The interaction felt unprofessional and discriminatory. If this is the representation of Mazda then, it's best to go elsewhere. I hope management takes this seriously and ensures all customers are treated with professionalism and respect.

We recently had our windshield replaced by T & C Autoglass and they did such a great job! We love…read morehow they come to your home or work or anywhere that is convenient for the customer. They are also up on technology which helped me as a teacher, texted to say they were starting, and texted less than 2 hours later to say it was complete. The office staff were very professional and nice and above all- helpful!! Andrea kept us in the loop for the whole process and didn't mind working around our crazy schedules! Lastly, when we took the vehicle on a road trip after, we noticed a vibrating sound but after calling them, they immediately knew what it was, and why it happens and how they would fix it upon our return. Which they did right when we got back. It had to do with the vinyl/ plastic base under wipers. It warps with the FL sun and elements, and after a replacement, can cause a small gap in seal. I love how they were so knowledgeable, and fixed it right away, even though it's more a problem with the suv than with the new windshield. It's perfect again!

T & C Auto Glass has replaced 2 windshields in 2 of our…read morevehicles within a month. The professionalism, work and service have been impeccabl! Courtney is the most helpful and was so understanding of our needs/wants. We will definitely use them again and will recommend T & C to everyone!

Would like to thank Justin at the NAPA Parts store on Wells Road in Orange Park, Fl. Was searching…read morefor a gasket and other parts needed for a Rear Differential Fluid change. Justin took the time to research all the needed material. when it was discovered that I needed to order the parts (gasket), he took the time to ensure he had identified the proper part and ensured me that it would be available the next day. Satisfied that everything was on track, I hung up the phone and simply expected to show up the next morning for the part. much to my surprise, Justin called me right back and indicated that he had found the same part (on a competitors website) a cheaper price. He called to tell me that he would match that price. had he not called me back, I wouldn't have known about the cheaper price. I expressed my gratitude for his professionalism and assured him that he had just gained a new customer. Thank You Justin for going above and beyond what I had expected. I very much appreciate it and look forward to doing business with you again.... Very soon. V/R, Jon Cruz

Unfortunately, I had a very bad experience with NAPA Auto Parts in Orange Park. I recommend a…read moredifferent auto parts store altogether. I first started shopping at NAPA in February of this year. I had multiple good visits and purchased wonderful products that I could not find other places. There is a very good selection of products at a very convenient location. However, I briefly visited twice in one day, and I was about to purchase an Auto Spa car cleaning product when I was asked to leave the store! The employee told me twice, "Excuse me, you can't come here again," and motioned for me to leave. I than left quickly and quietly, feeling disappointed and shocked. As a result, I do not want to visit this store again!

I take my car for regular maintenance to this location and it is always done quickly and for a good…read moreprice. Bonus points for having massage chairs and snacks in the waiting room! I dont mind waiting when I can get a massage lol. The staff is really informative and not pushy which I appreciate.

I just purchased an auto at Butler Toyota. Glen Reid was my salesman. He was extremely…read moreknowledgeable, listened to what I wanted and very patient. For the first time purchasing a car was a pleasant experience.

Car Spa is my weekly go-to spot for my car! I love the customer service here. Whenever there is…read moresomething new that would be helpful, a staff member is always eager to point it out. I like that you have the option to choose a specific service or pay for the unlimited service monthly. The monthly service gives me flexibility to keep my car detailed at my leisure and it saves me money every month. My car is always spotless and the ultimate wash does exactly what it says. The location is large enough to ensure you rarely have to wait. This is one of the reasons why I'll take the 15 minute drive past other locations to come here

Beware! Wore out old brushes full of grease. I recommend the better/newer car wash facilities…read more My car looks worse than it before I washed it here.