I have them 5 stars because they not only had my engine, but after my mechanic flaked out on me,…read morethey told me they can hold it. Then, they delivered it to the new mechanic! They were very nice and professional the whole time. My only issue was the price. The engine had over 100k miles on it, but I was charged as much as an engine with 1/3rd the miles.

I gave them one star because their sales reps failed several times to provide any follow-up…read morepertaining to my inquiry. I had to reach out to receive an answer every time, and I expressed the urgency of at least hearing a no if that was, in fact, their answer. I can't take this company seriously in any way, and that's sad to say. Hopefully, the customer experience can improve.

Website says closes at 5:30, they had the door locked at 4:55. Wouldn't let me go pull a valve…read morecover that takes 10 minutes. People working are very rude. Will only be supporting the other two atlanta locations from now on.

not good at all came to refund a item and they would not give me my money back but they would offer…read moreto give me a exchange of the same part will never shop here again!

Great place to go if you want to get overcharged 2x what their website lists. Very unprofessional…read moremanagement.

AWFUL AWFUL!!! Parts don't work, customer service non-existent. They do not take ownership of any…read moreproblem. Purchased transmission they claimed was tested paid to put it in and it was jumping off the back next day car would not move Sent me to a shop and they guy even told them it was bad wanted to blame on programming. Do not go business with them or you will be out of double labor cost like me $1,500 turned to 3,000. Parts are not testing and the white lady "manager" is rude and want respect but don't give it. Parts are trash don't waste your money like I did. Wish I could give zero stars

I unfortunately recently made a purchase from this company…read morein which the part turned out to be defective and did not work only to told after the fact that they conveniently don't do refunds on electrical parts. The costumer service representative was extremely rude and unprofessional. please stay away from business they are extremely misleading and shady.

A great place to get Jaguar and Land Rover parts, when all else fails call Coventry West for your…read morehard to find parts!

This is a terrific source of rebuilt Jaguar parts, I have been through their facility and observed…read more the methods they use to rebuild major components such as steering racks, engines etc, This is probably the best place possible to have an engine or transmission rebuilt . It is a favorite of Jaguar hobbyists. Mike Moore Morgan Hill, California

I always have a good experience when I go into this location. The employees are very knowledgeable…read moreand friendly. They help me with all of my questions and make appropriate suggestions. They honor my military discount and even give me great service with returns. The store is always neat and orderly and it's very seldom that they don't have what I need. I will bypass other auto parts stores to come to this location. The parking lot is not big, but it's never been full when I come. It's always clean too. They don't have large amounts of trash lying about the parking lot. I like their advertised weekly specials too. I have e received a number of gift cards from those promotions. When I do cost comparisons, O'Reilly is always the lowest price for the parts I need. If you want good service and good prices, come to O'Reilly.

The manager is very incompetent and everyone under him is the same. They pride themselves on…read moreordering the wrong parts. Every time.