Horrible customer service, no shopping carts or baskets. Seriously I went in to buy oil and filters…read morefor 2 cars, didn't have a basket or cart. Try juggling 2 5qt containers of oil, 3 loose qts and 2 oil filters. Stand in line waiting for the cashier to finish with a phone order. Lay all the stuff on the counter, do the transaction, pick it all up again and try to get out the door that opens in. Ridiculous, no offer to help, will watch you make multiple trips to parking lot to get merchandise to car. Done with Autozone and the rewards.

I'm not sure why there are so many 1 star reviews for this location. Everyone who works here has…read morebeen very friendly and knowledgeable about automotive products and has helped me get the most out of my high mileage 2015 Ford Edge Titanium. With the unstable economy I have been forced to cut back to just one daily driver and can no longer afford multiple cars to drive every day. Autozones and Advanced Auto Parts stores are necessary for people like me who rely on driving only one car at a time and need expert advice on how to keep their vehicles running smoothly. I will be back here again in the future for my automotive maintenance needs.

Got exactly what I needed. Thank you. Appreciate not using Amazon. It's a pleasure to shop at a…read morelocal business.

Ordered a car battery online for same day pickup- kept checking status all day and finally called…read morejust before closing after checking other local stores online- found better prices. When I went to cancel my order they hung up the phone- I called back to make sure I got an email confirmation and was told it was sent and that I don't know anything about email ( I know all about spam folders ) and was told not to call back- just a bunch of jerks- will never buy from them- found a battery for $40 less locally too

The Advance Auto Parts Store in Budd Lake is definitely one of the best that this chain has to…read moreoffer locally. Store Manager Rob has always been one of the most friendly and helpful in the business. Always well stocked as they are, they almost always have the parts that I'm looking for or they'll do the best they can to locate whatever it is I'm trying to find, hassle free. Can't beat that. Check out the Speed Perks program where You get points with every purchase to redeem for rewards, it's pretty cool. Located in the Village Green Shopping Center off of Route 46 West.

Needed to test my battery and wound up needing a new one. The guys at the store were very friendly…read moreand even hooked me up with a discount. The only thing I would say is I was there a little too long. For a battery and the tests it took about 90 minutes and I was the only one there. They were super friendly though but maybe a little too much personal life talk during the service.

I bought a front and rear sway bar for an 01 Camry. They pulled their parts from a 99 Camry because…read moretheir computer told them it was the same. These parts were not the same. It was their mess up and they refused to cover the shipping for their screw up

I will NEVER buy anything automotive from a bunch of thieves like these people. Clearly showed a…read morerom and tire on the screen. I paid them the $90.00 and waited. No call. Called them Friday, yes it's in. Come to find time only. Tire .. EXTRA!! Worker said oh tires on the rack, have to get one. Fortunately, friend of mine had tires. Cheats, thieves, prime rip off con artists!! Back to doing things my way!

Hooray for the do-it-yourself-ers. There is a big NAPA sign out front so I'm sure you can find…read morewhat you need here. Their parking lot is a little steep, but getting in and out isn't a problem. They're really nice and let us know that we were at the wrong place. I saw that nobody had reviewed them, so I wanted to write this little review to get them started on their way to internet fame and, hopefully, fortune.

The Positives definitely outweigh the Negatives over here at the Rockaway Advance Auto Parts Store…read morewhich has gotta be hands down one of the best Auto Parts Stores in this area. They usually have whatever it is I'm looking for in-stock and readily available or they can get it to me next-day so that's pretty cool. Plus Counter Associates here are all very helpful and knowledgeable and that goes a long way especially for one of these chain type stores. Their local competitors employ some of the most lackadaisical folks you're ever gonna come in unfortunate contact with so I definitely do appreciate the Counter Service here.   You're also gonna find decent prices on most items in this Store including Motor Oil, Fluids, Windshield Wipers, Car Mats, Tools, Steering Wheel Covers, Trim Kits, and Seat Covers.   The store has it's own dedicated parking lot and it's located right off of Route 46 East. Come And Get Your Car Parts On!!

The employees have a very unfriendly attitude…read more They rolled their eyes when they heard I wanted to take advantage of the free battery installation and testing mentioned on the website when I purchased the battery. After making me wait for about 20 minutes, they finally bothered to bring the cart to my car, only to tell me that they could not do it because a bolt was under a plastic cover (side note, that bolt is easily accessible). I must mention again that the AAP website I used to buy the battery is clearly stating that the battery replacement and testing is available, for free, for my type of car (2011 Toyota RAV4). After filing an official complaint with the corporate customer service, the store manager called me, only to treat me worse than his employee. He was obnoxious, telling me that I am wrong, sarcastically congratulating me for being able to change the battery by myself (after making an unnecessary trip back home and another trip to the store to bring back the old battery, of course). He was constantly talking over me and cut the conversation short, refusing to admit that they are misleading customers with false advertisement, for services they are unwilling to provide, No surprise the employees are so unfriendly: shadow of the leader. Avoid this store.

I have used this business for years and so have many in my community but after numerous issues like…read morenot capping oil tanks, faulty break work etc. many of us will not go there. Do you research and check morris county consumer relations and BBB before you use any business especially this one.

I can't say enough good things about Knights. They had me in and out quickly with my repair and…read moreeven provided a loaner car so I could run errands. The team is wonderful and professional. I highly recommend them and will definitely be back!

Payless is Painless. Really solid Auto parts store here in Dover for foreign or domestic cars…read more You'll find a very knowledgeable and helpful staff here. This place is definitely one of the better parts store around and unlike the other chain stores Payless actually helps you to get what you need to keep your vehicle running. I find that the local A.Z. store is lacking and couldn't or wouldn't be able to help me locate even the simplest of Auto parts. This is not the case here at Payless. Street parking is difficult but they do provide their own parking lot to the left of the store. They are open 6 days a week.

Always helpful and pleasant over the phone or in the shop -- almost like going to a friend. They…read moreare in the neighborhood -- very convenient.

Great customer service for all your special parts they will accommodate 5 star service thank you…read morefor your help action limousine inc 732-754-4660 www.actionlimos.com garwood nj

Great customer service, and the staff is extremely knowledgeable and friendly. will go back for…read morefuture projects;