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    Advance Auto Parts

    1.0 (1 review)
    Closed 7:30 am - 9:00 pm

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    4 years ago

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    Ask the Community - Advance Auto Parts

    Advance Auto Parts

    Advance Auto Parts

    (2 reviews)

    I'm sad I have to write a bad review on a Buisness but the true need to be said, I entered today at…read morethis location today around 10:30am waited like everybody else and when it was my turn a guy walk in the store and the cash register person that was suppose to help me did not want to help me I dosed my hand letting him know it was my turn but I guess my Buisness for him IS NOT IMPORTANTE he replied I'm helping the other guy it will just be a few minutes I told him I'm next he ignored me I just away, I guesss it's true this place doesn't like Hispanic costumers .... sad but true it's been confirm I will never go to this advance auto Part's again will choose other obtions to do Buisness and will let everybody I know about my experience here..

    I had prepaid for a part for my son's car at the Lititz Pike location that was in stock here. In a…read moretime-crunch and with the car torn apart I was sent here for pick up. Saul, the wonderful counter person from Lititz Pike called ahead to have this pulled for me so I could be in/out. This was my first time at this location and it was night and day from the other. The shelves were stocked, floor was clean, and there were several employees waiting at the counter to assist me. Unfortunately the young fellow I got couldn't follow directions or maybe understand english well enough because when I told him my order was pulled at the counter he proceeded to try to retrieve it fresh from the shelf. When I yelled back to him ( I could see my order sitting one register over) he ignored me and I had to get one of the other staff members to tell him to stop looking while they scanned me out. Not a huge deal and maybe he was just overanxious and too eager to please. I don't know but he clearly had the deer in headlights look on his face when I spoke to him and presented him my prepaid pick up slip and spoke very little if any at all. The second staff member was prompt and got me in/out quickly. Another positive - this location was less crowded than the other. However getting in/out of their parking lot from the fast moving Lincoln Highway is a bit of a hassle.

    Chuck's Auto Parts Solutions

    Chuck's Auto Parts Solutions

    (1 review)

    I am writing an updated review for a review I left this week. The manager after seeing my review…read morehas communicated very well with me to address my issues with items I purchased. Apparently, the items were by mistake sent out without being checked over for defects. The company acknowledged this and credited me for their mistake. They did advise to always get pictures emailed before ordering from a salvage yard which will be very helpful to anyone who orders. Since I couldn't remove the rating from before , I wanted to give credit to the staff who graciously helped resolve the issues with our order. Thank you Chucks for following up and understanding our needs.

    From the owner: Chuck’s Auto Parts Solutions is your trusted source for premium recycled OEM, remanufactured, and…read morenew aftermarket auto parts. With over 52 years of family-owned and operated excellence, our third-generation team proudly serves customers nationwide from our state-of-the-art facilities in Douglassville and York, Pennsylvania. From engines & transmissions to body panels, wheels, tires, headlights, taillights, and interior components, we carry parts for nearly every make and model 2008 and newer. Our vast inventory is constantly growing—adding up to 135 new vehicle listings daily—ensuring we have the parts you need, when you need them. Each part goes through our quality process—cleaned, inspected, tested, and graded for an accurate part description—so you can buy with confidence. Plus, we offer nationwide shipping and our available LIFETIME part & FULL labor rate warranty coverage for true peace of mind. Whether you’re a repair shop, dealership, or DIY car enthusiast, Chuck’s delivers Quality Parts, On Time, As Described.

    AutoZone - after I put in 1 quart of oil

    AutoZone

    (5 reviews)

    I had a headlight issue with my Ford Escape. Went to AutoZone in Lititz and an associate named…read moreBruce was more than helpful. He came out to the parking lot and checked my headlight, and remedied the problem within minutes. Top notch customer service from him. I would highly recommend the Lititz AutoZone store! Thanks again!

    AutoZone sold me now 3, YES 3 defective engines. The 3rd motor made it to 500 miles, the 1st oil…read morechange after breakin period. When I took it to my technician who works on 12 of my families cars, He sends me pictures of the oil leak and tells me the ticking noises wasn't in my head, a lifter was ticking. If a lifter is ticking at the engines 1st oil change at 500 miles, what is it going to sound like at 2000 miles ? This is the quality of engines they sell : - 1st engine lasted 972 miles -2nd engine lasted 200 miles - 3rd engine lasted 500 miles The truck was purchased in May 2021, it's now May 2023. To date, I've put under 12,000 miles on it. Considering the average person puts 15,000 miles on a vehicle in a YEAR, I am none too happy that my truck has been in the shop more than in my driveway. AutoZone's engine supplier required a insane amount of tests that needed to be performed before they would approve a replacement ( please see my earlier review ). I have been in contact with the district manager and his boss, the area director requesting this matter be resolved. Bob, the area, director seemed he wasn't happy with the how my ordeal has been handled and told me he'd look into it and call me back. That call hasn't come. The only person who was helpful was Crystal ( I think that's her name ) the commercial sales manager. She did all she could do, and then some. Her bosses, not so much. I hope my situation helps someone make an informed decision when buying anything from AutoZone in the future.

    Advance Auto Parts - autopartssupplies - Updated May 2026

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