BUYER BEWARE!!!!!!!!!…read more My husband and I have ALWAYS purchased our vehicles at Lancaster Toyota, sadly we can NEVER recommend them ever again! Our 2023 4-runner has only 22,000 miles on it, was almost one month after the 3 year warranty and the passenger side camera went black. It failed. We took it to them to be diagnosed, spent $185.00 to be told yes it needs replaced and we will not cover it under warranty! We immediately reached out to the manager and was told because we had our servicing done elsewhere they will not honor the warranty! They said we could try to go to Toyota Corporate and see if they will honor the repair so I reached out to Toyota corporate and they told us the dealership CAN replace it under warranty, but they choose not to!!!!!!! We have been so loyal to them for the last 35 plus years and they chose NOT to do the right thing! It will be the last Toyota we will EVER purchase. Unbelievable and very sad..... we were shocked and very disappointed

Aaaaarggg!!!!! Put yourself in the hands of the car dealership for repairs at your own peril!!! I…read moreknow this, but I had no choice cuz they're the only ones who can replace and program a lost key, and then they started adding stuff and parts they said I couldn't pass inspection w/o and before I knew it I was 900$ poorer, but I am know the proud owner of a 32$ light bulb.. god only knows how much they charged to screw it in??!! Toyota repair and services in Lancaster pa, may u all rot in hell.

Hunter was extremely knowledgeable and allowed you to decide at your pace what you wanted to do in…read moreregard to buying, I bought a used 2025 Subaru outback and everything was smooth. It was the smoothest financial progress that I ever went in buying a car.

We had a great experience at this dealership and really enjoyed working with Hunter. He was polite,…read moreknowledgeable and not pushy. This is the first time we purchased a car and didn't have unpleasant surprises at time of delivery.

I visited Lancaster Nissan to address a rattling under my car (Loose shield on my exhaust pipe)…read more They showed me a video of the problem, told me about some other maintenance issues that needed addressing (Not urgent but need to be on my radar) fixed my problem for a reasonable cost and got me out the door in about an hour. It's a good day!!

I am very surprised to see so many negative reviews as those do not align with my experience. Maybe…read moreit comes down to the individual you happen to speak to. I will admit that the lease deals that I inquired about seemed to be a bit over inflated. As a result I turned my attention to purchasing a pre-owned vehicle. My sales person was Daryl Stoll, who I found to be very pleasant and fair. I can tell you that Daryl really knows his vehicles inside and out, which was very helpful. I ended up settling on a 2023 Nissan Rogue with the Premium Package. I wouldn't call the price a steal, but it was reasonable for a vehicle in great shape loaded with all of the extras. Shortly after I committed on the vehicle, I purchased a full set of all-weather floor mats and blind spot mirrors for installation to the two exterior mirrors. I ordered these items online and as soon as they all delivered the weather turned bitter cold, leaving me with no ideal place to do the installs. I called Daryl to ask if his could persuade his Service Department to perform these tasks for me in a heated environment. I told Daryl that I expected to pay the shop for it's time. Daryl not only came through for me, but he also didn't charge me for the service. They have made a friend in me.

Sold my car at Z Motors. They came highly recommended to me and did not disappoint. They were…read moreknowledgeable, friendly, well prepared and efficient. I feel they that they were very truthful, above board, researched and clear about how they priced the car. Very good experience, I recommend them for selling a car, and I would use them if I were buying a used car.

I was looking to upgrade my 2012 car and used car fax.com to search. I found a very good match to…read moremy criteria at Z Motor Company. From the initial inquiry to the drive off the lot, these folks were top notch. No high pressure sales, very accommodating and friendly. It's like buying a car from a loved one. They are like a family there! If you are looking for a car, this is the place to go. We made the drive from Chester County and never looked back. I'm sure we will be back as our needs increase. This is THE place for us going forward. If I could rate them a 10, I would!

Their customer service is awful. Went to return my car after my lease was over and wouldn't even…read moreprovide me a receipt that it was returned. Said I had to wait for third party company to process so I had no proof of return. And tried to get a new vehicle with them as they say they work with all credit types...I just got out of bankruptcy and it was discharged...but would not find me a lender. So I had to go somewhere else. And was successful. They treated me very bad and I will never ever ever use them again. I had a history with KIA since 2018 but my loyalty did not matter. I was pushed away. So I went to their competition and got a new car with no hassles. Good riddance

I'm not sure how this dealership has 2 plus stars. I bought me car from Kia in coatesville because…read morethese guys are con artist. Last week the car to Lancaster Kia for 32k service. rotate tires inspect cabin filter and check fluids. They said it was going to be $150 because of the air filter which I changed recently for $13. The appointment was at 830, they didn't take the car in until 330 and based on my Kia app they probably didn't rotate the tires or do anything else basedon the time they were in the car. And to top it off they didn't reset the reminder for the service and I still have that popping up. Do yourself a favor stay away from these clowns.

met with Justin trees to discuss my lease buy out, very rude and condescending…read more i get it, i was in a financial pickle but instead of being proactive and helpful or even tagging in someone who was knowledgeable. Justin chose to be mean and nasty, and even engaged in a pissing contest with my attorney haha lay off the bad lasagna and Adderall pal. Anyway I'm in a brand new vehicle for less :)

We just purchased a new 2025 CX-50 Hybrid Mazda from Lancaster Mazda and couldn't be more pleased…read more Our sales person, LeAnne was such a delight to work with. We received a very fair price for our trade in. We also met some others in the staff and all were very cordial and friendly. LeAnne also went over the features and functions our new Mazda and was very helpful and informative. This purchasing process was such a delight and we highly recommend Lancaster Mazda.

Came in for a scheduled oil change, no one was working the desk so I had to go find the mechanic…read more and have him check in my car. They only had one mechanic working that day so it was an hour and 15 minutes after my scheduled appointment before they even started looking at my car. They tried to upsell me on a buch of scammy unnecessary services.

They tamper with people's vehicles and then claim to not have them. Seems like theft to me!read more

Just purchased: 2026 Subaru Outback LXT, first new vehicle since 2013…read more Lots to learn! Zeth Ream is the first professional car salesman I've dealt with since my 1968 Camaro! After 2 decades of Toyotas, the Outback's features were both impressive and affordable. The "buying experience" was smooth, expedient, and all-inclusive. While buying a new car is generally a necessary hassle, Zeth and the LCM personnel did a great job putting everything together painlessly.

Incredibly poor service department. They wouldn't take a car in for state inspection because the…read morelow tire pressure light was on. They wouldn't let me schedule an appointment for state inspection because the car wasn't already in there system. With my 2022 Outback they repeatedly tell me there is an oil leak, there isn't. Never forget, dealerships make money from the service department, not sales.

They are good people that try to take care of you! Dan did a great job Communicating and handling…read moremy deal until it was done.

What a scam this place is........DO NOT BUY HERE! They had a vehicle listed online that I was…read moreinterested in. Took forever to get pictures of the inside ( salesman claimed they were on the website but weren't) and difficult to get an actual "out the door price". Salesman kept pushing me to "come see it". Finally got confirmation of price but once they found out I wasn't financing it then suddenly there was an additional $2000 UPCHARGE! Crooked sales practice, told him you lost a sale from me. THEY SUCK!!