Adam helped us change out a headlight and was super friendly, professional and helpful! Would…read moredefinitely recommend this location and business. Hope they will open on closer to us in DC too.

Employees are not friendly like if they just don't wanna work. Good parts but bad employees.read more

Could never get a straight answer on a price on what I was looking for.. so I went else whereread more

I bring my bike here every year after the winter break. This last experience was rough. Brought in…read moreon Saturday, early. Was told it would be 2-3 hours. I ended up calling around 45mins before closing and was told they weren't able to get to it that day. Definitely would have thought I would have gotten a call for that update when they figured it out. Was told my bike would be taken care of on Monday, but I'm assuming because of the weather we had they might not have been open but again no call or update. Then Tuesday comes and they finally say they start the work but they only called three times that day to inform me of other services needed that I will have to pay more for. And then didn't call again that day. I called them when they opened Wednesday morning and they told me my bike was ready. I've never had an issue with the work that they've done I just really have an issue with the lack of communication and updates and to seem like they would only call me when it was time to add another charge. I don't care about the price. I'm not worried about the money. I'm worried about being updated about the progress because I have to change my schedule around so that I can pick the bike up and if I keep doing that without updates, it's a huge inconvenience. Sad to say, but, I don't think I'll be returning.

Great service and a very knowledgeable owner. He is super nice and will explain the whole process…read moreto you. I had a bed cover and spray-in bed liner done. Reasonable pricing. The service was complete hours before he originally estimated. PERFECTION!!!

After purchasing a new Ram 3500, I decided to have the entire vehicle sprayed with Line X. Being…read morevery meticulous, I wanted to hire the correct person for the job and Steve was definitely it! Knowing that he had experience doing full body sprays, I felt comfortable with him. He understood my needs and concerns and was a pleasure to work with. He made the entire experience well worth it. He did an amazing job and is very responsive. I have had Steve Line X a gas tank for my Yamaha Super Tenere 1200 and spray the bed on my Yamaha Viking 700 for me as well. I will continue to work with Steve.

Great costumer service! They did some HYDRODIP for my car and really love the quality of the…read morework... Lots of details for my car Also took my headlights and they dip that as well... Very UNIQUE AND CREATIVE!!! Im going back to get more work done for my car

Excellent customer service. I had my plenums hydrodipped there as well as my tubular headers being…read moreceramic (kerakote). These guys are nothing but the utmost professional and talk you through it. Great pricing, great people. Definitely thinking about returning....for another project in mind!

Today started out as one of the best customer services experiences with AutoZone and ended in one…read moreof the worst experiences of my life! It started out with me picking up my online order at the 4664 store in Waldorf, MD. I received exceptional customer service from Miguel. He directed be to store 1832, in La Plata to purchase one of the items I needed. While at this location I had the most egregious interactions with the young lady at the register. On staff there was an older black man, Francis, a taller young lady with brown or blond hair who was very polite and helpful and a young lady with black hair who displayed an atrocious attitude. She verbally attacked me twice and when I asked her what her name was, she stated, "I don't have a name." I found myself defending my wellbeing and safety and explaining to her that her tone, attitude and behavior was incongruent and inappropriate. I also had to remind her that she was at work and not in the street and should not be verbally attacking me. She stated that she doesn't care. This was the most traumatizing experience I have ever had. I was so traumatized that I had to sit in my car for few minutes to gather myself before I pulled off. I'm not sure if this is acceptable with the company or if customer service in not a priority, but none of this was ok!

Stay away from this one . African American guy wearing glasses can win the ridiculous employee of…read morethe year trophy . I was looking for an item which I happened to have the item number since I have worked for home Depot for 30 years . I asked him to look up to see if they have it in stock and he said our system doesn't work like that ( which is not true!) . I convinced him to try their system and TADA it was working like that . It was saying they have 3 in store which doesn't necessarily mean you should have 3 and I understand it but I couldn't find it in the isle and asked him if he could please check , maybe I can't see it and he didn't even bother to move . I asked him two more times before I leave to advanced auto parts right across the street and buy the same item . Good job auto zone!

Stopped in as soon as we walked in I was greeted which was delightful. Gina the associate working…read morewas so kind and was able to inform me about what I needed to use for my motorcycle. As a new rider I've had to learn about storage for the winter months , anyway go there and see Gina

I had a negative experience during my visit around noon today. The staff's attitude came across as…read morerude and unprofessional, which made the visit uncomfortable. Unfortunately, I don't plan to return.

I purchased a set of rain x silcone wiper blades for my car from this location two Sundays ago from…read moretoday. The associate wasn't sure about installing them that day. He finally did. Well lo and behold he installed them incorrectly and I didn't notice until last night when I drove in the rain for over an hour straight Fast forward to today 12/16. I called the store and asked to speak to a manager (Gerald I believe). I explained the situation and he said you can go to any autozone and get them replaced no questions asked. So I drove here at 6:35pm. He asked me to describe who did the job and chuckled. Then he saw that the plastic was left on the blades and they would be fully operational now so go ahead and test them out. I explained I couldn't because A. Its not raining. B. I don't have enough windshield wiper in my car to give it a true test. He seemed irritated at the fact that I insisted that he replace them and then proceeds to tell me to leave and go elsewhere with an attitude. So trying to help an upset customer over a botched job by one of your own employees is my fault? Now I have scratches on my windshield because of their negligence. I even called the one in la plata and the manager told me to call customer service and not waste my breathe. I should listened to my wife and avoid autozone. I will never shop at another autozone ever again

My car had a part that was needed and Jerell was wonderful in assisting me. He answered all my…read morequestions with correct answers and didn't hesitate to give me a pleasant experience! I've been to this location a few times and that's not the norm so thought I'd give a review.