The employees are knowledgeable and always ready to go an extra step for you. They don't…read moreautomatically jump to the most expensive part on the shelf.

We developed truck problems on our way from home to Glacier National Park and needed immediate…read morehelp. We saw them from the highway so pulled off and called. They provided directions to get there and were waiting when we arrived. The customer service guy came out and diagnosed the problem for us. He recommended a place to get the service done (Dahl Lincoln) where we got great service!

I was parked outside in Onalaska the week of the January BIG FREEZE. It ended up cracking my…read moreplastic Dodge oil filter housing, creating a leak. Needing to be replaced w a metal one. I live in the cities & reached out for a few quotes there. My mom lives here, always talks up the wonderful service she gets. I emailed for a quote. Luke's was the only one that asked for my VIN. Which i appreciated; means they're confirming what they're looking at! Luke's came in about $150-$200 to the lowest cities quote. Factoring in the fuel i'd burn through to get here, i determined they were worth it! When i received the quote back they were upfront that they couldnt get me in for two weeks. A few days before the appointment i called to inquire about how long the fix would take? And if they could give me a ride the few miles away during the fix? Chad said it would be about 3 to 3.5 hours and i could get a ride. Wonderful. Upon arrival i sat in the cozy & well lit waiting area....as i chatted up the desk fella, i asked his name? Chad. "Oh hey, we've talked a few times!" As we discussed my repair; he said he would recommend the Chrysler plastic/aluminum housing; gave the reason. He said it was the same price so i told him to go ahead w the Chrysler housing. Thanks! A friendly fella brought me home. Friendly Carl picked me up. When i paid i asked Chad "who was the fella that brought me the first time?" Chad "Luke" Me "ahhhhhh" Chad "yes THE Luke" Me "well awwwww lovely" Luke's provided a wonderful & friendly experience. Their prices were reasonable. BTW dropped off my truck @ 1:00, Chad called @ exactly three hours; 4:00 as quoted! With Luke's providing great service, comfortable waiting area, reasonable pricing and just a fantastic & friendly crew...that's essentially the Whole Package. Maybe....i will start planning my oil changes for when im in town? I prefer to support small, local and awesome. Thanks Luke's; one satisfied customer & a new fan!

I always go to Luke's for anything auto now. I have taken 3 different vehicles in and they are…read morealways fast and efficient. Great service. Very friendly staff. Staff recognize me in public and remembers my name each time.

These guys are great. I have had ongoing very intermittent problems with my remote start. I had…read moreit installed by the previous owner but these guys still took care of me. Thanks Audio Mobile!

Great service. Very knowledgeable staff that knows what it's doing. That can be hard to find…read moresometimes in this day and age. Highly recommend these guys.

For a time I took my VW to Gordie's. After having some bad experiences there I started going here…read more I've since gotten rid of the VW, but have continued taking all my cars to Ace for oil changes and everything else. Their pricing is reasonable, the staff are helpful, professional, and nice. They also work on all makes/models. They fixed the VW many times, and now have done jobs on my Prius (oil changes, new coolant flow control valve) and my Ford (oil changes, new intake manifold) The only downside I can think of is that they can get very busy (probably because they're so good), So sometimes they have to schedule you a week out or more. They are always willing to explain more about any job/issue and will take you out and show you what they fixed if you ask. The charges are reasonable and you can always get an estimate before any work is done. I recommend Ace to anyone needing automotive work.

Have had my car into Ace twice now for two different problems. They not only diagnosed the problem…read morebut got it fixed that day it was scheduled for at or below the estimated cost. Very friendly and knowledgeable technicians. Highly recommend.

Repairs are always done on time. No surprise cost. Good, honest mechanics. I have been going…read morethere for 20+ years and I have never been disappointed. I wouldn't trust any other mechanic to work on my vehicle.

So if you're looking for an awesome local repair shop that has the qualifications and experience of…read moremany years of troubleshooting (your main cost sometimes) these are the best guys for states around. My sister goes here frequently and they are so kind and generous, especially towards her. I, as a mechanic of 30 years trust them completely, and that says a lot as I don't want anybody to touch my vehicles! Lol! They have repeatedly saved her thousands and found stuff even I missed. These guys are beyond top notch, give them a chance and you won't be disappointed!! The wait is worth the repair, they're busy for a reason because they are awesome at what they do, explain the repairs and take time that most dealerships don't do. A+

I was calling around auto stores in my area for a very expensive part got my car. A gentleman…read moreanswered the phone and was very helpful. He had the part I needed in stock and even gave me discount when he saw how expensive it was. All the workers in there were polite and made my shopping experience so easy. I will definitely be going through them for ALL my auto needs. HIGHLY RECOMMEND.

I have used River States twice to service my 2018 Freightliner RV. The first time in 2022 it was…read morethe annual service($750). It was done in one day as promised and they did a good job. The second time was in 2023($900) and it was more complicated. It involved a check engine light diagnosed as a bad turbo. Turned out to be a bed sensor which they replaced. The second issue involved was where the coach would bounce like a bucking horse after a stop and a turn. So bad that I had to stop completely in traffic. Scary. They installed front check valves (I provided) and replace the air lines. They drove it, diagnosed it, fixed it and drove it again and verified light was out for good and that there was no bucking problem. All has been good since then after 7,500 miles (12/1/2023). Expensive but worth it. But then again anything diesel is...

Avoid at all costs! Beware!! Purchased a used RV and asked River states to check breaks before…read moretaking a trip with my family. Was told they were fine. Drove the RV home and noticed a coolant leak. I returned the RV to have it checked out. They literally cable tied a disposable water bottle to the coolant line and charged me $350 including $15 for parts. Concerned they were crooks, 3 days later another shop confirmed brakes were shot and thermostat broken. I cannot express my dissatisfaction strongly enough. Poor work, dishonest, opportunistic and a disgrace to their professional.

I had a broken door latch on my Prius and had a fantastic experience with Northside Automotive…read more When I called, Tim took the time to check on parts availability, explained my options, and gave me an upfront quote for both parts and labor. He ordered the latch on Thursday with an appointment for Monday, but told me he'd call if the part arrived sooner. Sure enough, he called Friday to let me know the part had come in and said that if I could get there shortly, they could install it right away. I really appreciated Tim going the extra mile to fit me in. Instead of being without my vehicle all weekend, I had it repaired the same day. Seems like great, "go out of your way for the customer" service is rare. It's refreshing to find a shop that communicates clearly, keeps its word, and genuinely looks out for its customers. Thank you, Tim and everyone at Northside Automotive, for the outstanding service! HIGHLY RECOMMENDED

I had an amazing experience here. I got my front brakes done and they worked perfectly. It was…read morepriced very well and the people were very nice and got it done quickly.