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    Koenig Performance

    5.0 (3 reviews)
    Closed Closed

    Services - Koenig Performance

    Auto body restoration

    Bumper repair

    Collision repair

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    Tires Plus

    Tires Plus

    3.1
    (37 reviews)

    After having a good experience and yelping Tires Plus as a five, this time experience was not the…read moresame. This is 3rd time one of us has used them for oil change. I heard the phone call to set the appointment where he asked about oil change cost AND if they rotate tires, a brand they sell but we didn't buy there, which was disclosed on phone call, and was told 'yes, they would rotate them for free if he got oil changed. He did not ask when he dropped car off as we thought it was 'already determined'...then was charged $24. The staff on duty was not willing to adjust it. Well, thanks. DISCOUNT TIRES will rotate your tires for free even if you aren't buying a service or item from them. Update next day. Manager was contacted and agreed. It will be refunded.

    I have a hard time even giving them 1 star, I bought 4 tires less then a year ago with a 65,000 or…read morelifetime warranty , set appointment for 4 pm, sat for 3 hours in a dirty waiting room and finally had to beg them to fix my tire next as I am on a portable oxygen machine, when I called to make an appointment I explained tire had a nail in it ,the manager assured me that warranty would cover , I asked him twice and he stated yes it was covered ,I got there at 3:45 and the manager said it would be a few minutes , that they where finishing another car , after 3 hours and my begging them to fix tire , they stated tire unfixable and I would not be covered with my warranty , by this time they replaced the tire before asking me and then charged me $131.86 for a new tire, what they did is scammed a senior citizen on oxygen making me wait 3 hours manager was long gone, only 1 worker there , I am putting reviews everywhere , everyone should know what a horrible place this is.

    Discount Tire

    Discount Tire

    4.5
    (8 reviews)

    I honestly don't know if I'll be back to discount tire. The First of all let's start with the name…read more I've called around to other places where I can get my tires cheaper. A couple of years ago, I had my tires changed. They offer to do the wipers as well and I had them changed too. My wipers started hitting down on the edge of my hood towards the windshield. He hit so much when I used them that it started wearing the paint off! The only thing Discount Tire did was look at the wipers. Didn't offer anything else. How about what happened to my hood?! Couple years moving forward, I needed to get my tires changed again. Started with a puncture in my tire. One worker came out and used some scanning thing to check the tread on my tires. Even after it was taken to the shop, NO ONE told me how balled all of my tires were on the inside wall of my tires! Irritating! They were able to get me a certificate for it. I was taken care of my Chan. Pretty nice guy until I spoke with him on the phone when I mentioned the price of my tires. Long story short, he started throwing guilt my way as if I wasn't grateful. Needless to say that ticked me off. I was asking questions, not wanting to "free stuff." I don't tolerate anyone guilting me. It was basically over the fact that no one told me about the tread of my other tires and the Chan telling me that he would see what he could do after talking to his manager. Came back on the phone, and that's when the guilt trip happened. Told me "we already are offering the certs for a couple of your tires, and I offered you to have all of your tires changed at the shop." Then he said, "I think we are already being generous offering the certs, and I did mention to you that you could get all of your tires changed." I'm like yeah, but I'm also not someone that can whip out money left and right as I am a teacher and I don't get paid nowhere near as much as I should and I'm on a budget. Not gonna lie, that pissed me off. When I ordered my tires, someone told me specifically on the phone that they could have my tire overnighted from Rochester and they would call me when they arrived. The next day, most of the day had passed and no one called. I called them. Brett the store manager answered and I told him what was going on. He said," I'm sorry, I'm not sure who told you we could overnight tires, but we aren't able to do that.." I'm literally like...WTF in my head. Communication needs to be a priority. It's like I deal with someone different all of the time. I also felt like Chan passed me off to other people because after I told him I didn't appreciate him guilting me, he doesn't even acknowledge my presence when I step into the shop. Not a friendly hello, nothing. Might as well call me cellophane. After finally getting all of my tires changed several days later when my tires came in, I called back a couple of weeks later to get an alignment. Discount Tire doesn't do appointments and it's first come first serve which I hate! I work out of town and I work all day. It's hard for me to do a first come first serve cause they're always busy or about to close. They also told me it would be over 200+. I called Cordell's and they are able to do my alignment cheaper, like 100 bucks cheaper! Cordell's also offers a shuttle if you need it which is included! Andddddddd they take appointments!!!! Needless to say after all of this, I'm taking my business to Cordell's!! As I do realize people have different experiences, and could be positive, unfortunately mine with Discount Tire was not. They used to be pretty good with customer service, but with me lately they've fallen off. I will however leave this on a positive. The guy that changed my other 3 tires, he really nice. He was a shorter Asian guy, and that's the only way I can describe him. He was very nice and very professional. I appreciate his kindness!

    Bought a truck this afternoon & as I drove home checked the PSI. Over 40... that's definitely too…read morehigh... and it's hot. I headed to Discount. Kong promptly greeted me when I pulled up. Heeey! The cities don't have the things you drive over that ding in the garage, nice touch! I told Kong I had the same vehicle but different year and it was FWD this is AWD, I kept the other one at 36 should I do the same for this one? Kong asked if he could open the door to check? Kong said 36 would be good, got me adjusted. Kong also took down my name and number and scanned the VIN so my account should now be updated for the new vehicle. Thanks Kong for the friendly, thorough and quick service!

    Koenig Performance - bodyshops - Updated June 2026

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