We reached out to Rod's Ride On Powersports initially through their website to receive assistance on information regarding the differences in Sea Doos and Yamahas, as we were interested in getting a jet ski geared towards beginners. We had made contact with 2Brothers as well, however, we ended up being able to make it to Rod's prior to going to 2Brothers, as the former is located closer to where we live. Rod had printed up information for us on the differences between the two jet skis, which was the same type of information we had found during our own research, which told us that he was not just blowing smoke, and he also provided additional information. We were leaning more towards the Yamaha before going in to discuss the differences, but after talking to Rod, we just decided to move forward with the Yamaha. When it came time for the test drive, he had the Yamaha we were interested in, as well as a Kawaski. The Yamaha was a little difficult for us beginners to steer and manuever without the fear of tipping over, but we enjoyed it nonetheless. Once we were done, Rod encouraged us to try out the Kawaski. With nothing to lose, we hopped on and within seconds knew that was the jet ski for us! It was much more sturdy and easier for us to control and it went fast! We bought the Kawaski the following day. Rod's wife is in charge of the financing process and that went extremely smooth for us. She thoroughly went over the pricing options, in regards to the warranties and coverage prices, interest rates, and offered exceptional advice for us on how to proceed. The thing that blew us away with Rod's Ride On Powersports is that we went in to consider only the Yamaha but then Rod, based off what we told him, encouraged us to consider the Kawaski, which was a considerable amount cheaper than the Yamaha. Right as soon as we walked in the door and met Rod, we knew he was sincere and really enjoys what he does. The best thing for us, is that the customer service did not end when we signed the paperwork. They delivered the jet ski to our home, since we didn't have a hitch installed yet and live close by. Furthermore, when we took the jet ski out for the first time and had extreme difficulty figuring out how to get the trailer set up and the jet ski off of it and all that (since it was our first time dealing with a trailer), we were able to call Rod's Ride On Powersports and be guided through on how to do things properly. We are new to jet skis and do not have much knowledge on how they should operate. Our first time out, we hit a sandbar (thankfully I was driving slow) and saw smoke coming from the back. We were able to call up Rod and he walked us through on what to do to ensure the jet ski's engine was okay. He even took it out on the water the next day to make sure that everything was okay with it. I was born and raised in Southern California, where I also went through the process of buying my first car. This is the second time since moving to the area where we have dealt with dealers (the first time was a new car) where we received first class customer service and did not feel as if we were being taken advantage of, unlike our experience in CA. Yes, things could have been done faster the day of purchase (which didn't bother us), but we were not the only ones buying something and we were not the only ones who did not need their service and attention. With any other need that may arise in regards to power sports, we will have no doubt on where to go. read more
