Dave thank you for selling me a battey your best person at elkriver oreillys and best customer…read moreservice

I stopped to pick up custom paint that I ordered and some parts. I was greeted by two of the staff…read more(in photo) with big smiles. Jay was one of them and I mentioned to him that he has been in the store awhile and he made a few funny comments. I remember Jay on a few of my visits over the last few years and he consistently provides positive customer service and knowledge of auto parts. I felt it important after several visits to give kudos to this store. BTW- if you are in need of custom paint for your car, they can assist. They don't mix the paint at this store but they can help find an exact match and then order it from another store and have it delivered to the Elk River location. I have done this a few times with great success.

Thank you anthey for selling me deep circle battery you have best customer service out any wall…read moremart

I was told by the employee that checked me in that my truck required synthetic oil as it was…read more"Walmart policy". A complete lie, they had changed the oil on my 13 year old vehicle just a year before using conventional oil. She just wanted the upcharge. My truck has never used or needed synthetic oil, I should have walked away. I paid for something that was not necessary after waiting an hour and a half. Stay away from these scam artists, they can't even be trusted to perform a simple oil change.

I have absolutely loved coming to Valvoline. It's conveniently located, the men come to greet you…read morewhen you're in the line and tell you how long the wait will be and which lane to pull into. I appreciate goin here for my oil changes and minor light repairs as opposed to local mechanic because the turn around time is unmatched andthey don't come back with laundry list of repairs that'll cost ya an arm, leg, and an elbow. Luv the customer service here

I brought my 2024 Lexus RX350 in for a oil change and a tire roatation on July 3, 2026, I gave…read moreTyler Dole my key to unlock my wheels. He led me to believe that he was the manager. He tried to sell me Transmission service, Rear differential service, Fuel system service and Radiator service. He told me that the LH rear cv axel seal was leaking and it should be repaired. I asked Tyler if they were able to take tips, and he replied yes. I gave Tyler a one hundred bill and told him to buy the guys lunch. if left there 55 minutes later. I made a appointment at the Lexus dealer for the upcoming Thursday on July 9, 2026. When i got off the phone I realized not only did I not get my wheel lock key back, but they never rotatied my tires. I called Valvoline the next morning on July 8th, 2026 and explained to the guy that I needed him to check if he could find my wheel key? He replied (if they didn't give it back to you it's here so come and get it.) After work that day I stopped by to pick it up. I was there for 45 minutes and they couldn't find my wheel key, Tyler said to me (not that I don't trust you, but I need to see in you glove box and in your trunk. Tyler tried to call his manager Dylan for 10-15 minutes but no answer, so I left. Tyler called me about 15 minutes later and said Dylan told him to refund me for the tire rotation and we could call it even, I replied you never rotated my tires, At that point Tyler said he would call me in the morning. The next monring I waited for his call, that never came, so I called him and he said we are really busy, can I call you in 10-20 minutes? I said yes! That was 17 days ago, so I'm thinking they have no intension on replacing my wheel lock key. I will be telling everyone I know about my visit to Valvoline in Elk River. I work in the automotive business not far from Elk River and i will bring it up to anyone who lives in the Elk River area and tell them to tell all their friends and neighbors. Greg

We started to use Quick Lane regularly the past few years because of their consistent customer…read moreservice. Wait times have always been decent and we have found them to be helpful, knowledgeable and prices are decent. My recent experience adds to their five star service. After getting our Pacifica serviced for an upcoming trip, I drove home and immediately started to hear a new noise coming from the front tire. I pulled in my driveway (only a few miles away) and my warning light came on indicating no tire pressure. I drove back and the Quick Lane Manager Ross Erickson greeted me "what's wrong, you just left". I told him what happened and he personally took in the van ahead of the waiting cars. He also took care of the problem himself. Apparently, I ran over a large metal object that made the noise and a large puncture in my tire. He did it quick and NO Charge with a smile. Awesome customer service. As I told him, we will be back with all of our vehicles. Thanks Ross.

What I thought was about to be the most stressful morning turned out better than I thought! I was…read moreon my way to bring my daughter to school when my low oil pressure light came on (I know I know I should check my oil but I just didn't...life ‍ Lesson learned!) anyway I pulled into Quick Lane Tire and Auto center at 6:48am (they open at 7) where Ivan greeted me and quickly checked my oil and added a quart without hesitation and told me get my kids to school and to come back after (which I did!) for an oil change. When I got there he noticed I had completely worn tires and needed those too! He was able to get my tires on that morning and at a great price! I am SO thankful for people like Ivan n this crazy world he was SO wonderful to work with in the midst of my panic! It's people like him that make this world go round! Thank you Ivan and the staff at Quick Lane Tire and auto! Happy customer and customer for life here!!